I have had all my animals stay at Rover Oaks over my 15 years in Katy…read more They are professional and loving with the animals, yet make them behave just like we do at home. When one our dogs had cancer and was on chemo she had to be separated from other dogs but the staff made sure she had extra cuddles and walks not to mention giving her the meds. Doggie day care is second to none! Lots of room to run and play outside with plenty of supervision. This is the only place I will take my dogs and cat.

This place rocks. Came here for grooming and boarding and could not be happier! My dogs tend to be…read morea bit shy, but they came back happy, clean, and tuckered out from all the play time! Would absolutely board and groom here again. We boarded in the luxury suites, so we had frequent access to view the dogs in their rooms with webcams (through an app too! very convenient). Staff also took pictures and updated us on the dogs' behavior and wellness throughout their stay. The treats and food provided were also super high quality. Gertie (pictured) got a full groom and trim. Her paws are perfectly clean and shaped up and her nails are trimmed nicely too. She also smells fantastic. Thank you Rover Oaks :-)

Always a great visit here. We've only been a few times yet the whole staff has our dogs' names…read morememorized and always greets them cheerfully when we come in. Exceptionally clean establishment, very communicative staff.

Found this place on Yelp (duh!) when I was looking to switch from another boarding facility that I…read morehave been taking my furbaby to for the last 4-5yrs. Their interview process was so professional; talked me through everything upfront so I knew what to expect. Facility: very clean! My dog never comes home "stinky" even after a few days of boarding and all-day play. Also appreciate the ability to check on my doggy via the live feed cameras. Staff: so far everyone I've interacted with has been very nice. I was a helicopter mom the first time I boarded my baby with them and, in addition to stalking the live camera feed (I have no shame), Devin was patient with me when I called and gave me a play by play on how my dog was doing. Summary: Camp Bow Wow for the win.

We want to thank Canine Country Club for 14 years of excellent care for our dog Zella!!! She…read moreabsolutely loved every time she came for a stay over the years. From the moment we walked in they would greet her by name and made sure she was comfortable throughout her stay! She loved her play days and came home fresh after her bath. Zella crossed the rainbow bridge this week. I called to share the news with them and cancel her upcoming reservation. They were so kind and compassionate towards us which we truly appreciated! Thank you again for all the love you gave Zella when we were out of town! We highly recommend trusting your pets in their care while traveling!

I gave this review one star and wish I could give it ZERO stars!!! That is because throughout my…read morewhole time working there, I've had continuous issues with Valeria Alvarez. She is a team lead who acts as if she is a manager. She acts as a self appointed manager even though that isn't her role nor job. She does not know how to speak to people, she is very verbally aggressive and was constantly antagonizing me and other coworkers. One of the run ins that I had with her was, right before I quit I had gotten sick (due to frequent changes in weather), and was trying to call in because of that fact. She informed me that I had to have a doctor's note to be able to call out. The issue with that is that we only get paid $10/hr and doctor visits are very expensive. It doesn't make sense to have to provide a doctor's note for a call-out because of me being sick. Especially because before that timeframe, it was failed to be communicated with me that it is a requirement to provide a doctor's note for a call-out due to me being under the weather. Not to mention that for all the work that we do, $10/hr is not a livable wage especially in this economy. Valería is the reason that I quit working here at Canine Country Club. She made it a very hostile work environment and spoke to me and other coworkers poorly and in a disrespectful manner often with no repercussions. She has had multiple instances of snapping at employees, belittling them, gossiping to people that she's close with and walking away from people while a conversation is actively being had. It should also be known that she has been put on leave previously for the same exact behavior and was allowed to come back as if nothing happened. I didn't report her behavior towards me because, I was scared of possible retaliation and the fear of my situation not being taken seriously. With all that being said, I think that Valería Alvarez treats her job as if it's an obligation and not a privilege. She should not be able to continue to treat people this way with no repercussions. The fact that she was even allowed back in the first place AFTER the first time as if nothing happened is repulsive and disturbing.

We love Lone Star Dog Training. Travis is a fantastic trainer. Our pitbull Rosie arrived in…read moreour garage in July hot, emaciated, and starving. We initially thought we'd foster her for adoption due to her dog aggression issues. After working with Travis, we decided togive Rosie a forever home ourselves. We brought Travis in to privately train her so she didn't have to deal with the stress of a group setting and because we wanted a tailored training program. With Lone Star Dog Training, we received an excellent job. Travis educated us about how training is important and what results he felt we could see. Over the course of 4 months, Rosie went from being aggressive toward our other dogs to feeling safe and comfortable with them. She's even adopted our 12 year old border terrier as her sister. Rosie has progressed from a frightened stray who did not wag her tail or understand how to take affection, to bounding and leaping with joy when she sees her people. She now seeks out our affections and looks forward to spending time with us. If not for Lone Star Dog Training, we would not have decided to keep her. It showed us what a wonderful, fun and loving dog Rosie is. Thank you, Travis , for your dedication and patience with us.

We have just started our training adventure, but already I can see a huge difference in the balance…read moreof control and behavior of our pup! I am amazed at how quickly and simply the program has worked and I cannot wait to see the end results!! A well-behaved pup is so much more fun to have around!! :)

PetSmart A 1:30 PM grooming appointment was confirmed and…read moremanually entered the day before after updated rabies records. I called at 11 AM to confirm and was told I wasn't in the system. No one contacted me. Manager Ron acknowledged the issue was known that morning but made no attempt to notify me and deflected responsibility with vague explanations. The groomer did her part. Management did not. This was entirely preventable and shows a serious lack of follow-through and accountability. I only avoided a wasted trip by calling myself. Unacceptable.

I bought 2 blue tiger parrots this morning, I didn't expect one was sick and they died. The price…read moreis too high for 2 very small fish.

It was about 3 weeks before Thanksgiving and we knew we were heading out of town for the Holiday…read more With a Terrier and Great Dane, we needed some help! Contacted Privileged Pets for help. They informed me that boarding the Great Dane over the holiday was going to be impossible (Not Surprised!, big dog, late notice) But what we were really interested in was home pet sitting, which they kindly offered as an option. The sitter came by for the meet-the-pets and was super friendly and clearly loves animals! We felt no apprehension leaving the keys to the castle in her hands! On Thanksgiving we were surprised with an adorable Happy Thanksgiving picture with our 2 dogs and cat! All of our friends and family were just as pleased as we were! The Great Dane has figured out how to get out of her crate and made a few messes, which the sitter cleaned for us. (Sorry about that, and THANKS AGAIN!!) Couldn't have had a better experience, and now that we've done it once, we will assuredly use PP again for any of our pet sitting needs!

Awesome company and the Megan, our usual petsitter, is kind, gentle, thorough and very reliable…read more 10/10

We sent our puppy to Shelmar kennels and she had a great time and came back well mannered and able…read moreto heel on a leash. We have since sent her back for boarding since she had such a good time and they work on reinforcement and making sure she stays on track with the program they established for us. Both Shelly and Martin were very nice and professional and sent us update videos. We were able to email weekly to get updates on her progress. I highly recommend Shelmar for puppy training

We have an island dog named Balashi that we thought had aggression issues. A year ago, we adopted…read moreanother island dog and Balashi almost tried to kill the pup. We sent her to Shelley and Martin for a 3 week inboard training. They kicked Balashi out after a week saying she was untrainable. The videos they would send us showed Balashi being very lethargic and not herself. Since then, we hired an in home trainer who was able to change Balashi's life around. She is a completely different dog and the trainer did this in 5 one hour sessions. We finally had our happy dog back after this training. We are now able to walk her and take her to public places and she is absolutely great. No telling how Shelmar Kennels treated our baby while there. One thing is for sure, we would NEVER recommend them.

Thank you so much David for training us and our boy Gambit so that he became a part of our family…read more David turned him from what we felt was a burden into a blessing. David is passionate, sincere and knowledgeable in his craft. We love him, his family and what he believes it. I would highly recommend anyone here. HE IS WORTH IT!!

David is an excellent trainer. My puppy, Bailey, required socializing skills and all the basic…read moretraining. David was very sensitive to my concerns and needs. It is amazing how well my dog has responded. I appreciate Sit Means Sit flexible schedule. I highly recommend Sit Means Sit