I'm very disappointed with my experience at this tailoring shop. I brought in two pairs of jeans to…read morebe resized at the waist and a top to have the straps adjusted. Although the waist size itself was reduced, the way it was done was simply by folding and sewing the waistband, which created a noticeable bump right on my hip bone and made the jeans uncomfortable to wear. Because of this, I had to bring the jeans back to be redone. When I returned, the lady at the counter insisted that I had not paid for the service, even though I had already paid $59.12 for the jeans alterations. I had to search through my credit card charges to prove that the payment had already been made. Unfortunately, the top also had to be redone because the straps were not adjusted properly the first time. Throughout the process, I felt that my concerns were not really listened to. What was most upsetting was being spoken to very aggressively and even yelled at in front of my child while trying to resolve the situation. I understand that mistakes can happen, but the quality of the work and the way the situation was handled left me very disappointed.

Absolutely!!! They are the best and professionals.... recommend them 100%%%…read more My comforter came back looking like it was brand-new and it smelt fantastic!!

Commitment to customer service and good old fashioned work-ethic are still alive at this cleaner!…read moreI've taken some challenging projects there before, but this one took the cake. I had 3 white articles of clothing, all from the same line, that had aged poorly and had taken on a yellowish appearance, not to mention having stains. I almost got rid of them, but they had been initially quite expensive and beautiful. I asked what could be done & the woman I believe to be the owner said she'd give it her best shot. Picked them up and two out of the three literally look brand new. The one remaining piece had a teeny tiny stain that didn't come out with her initial efforts, but she didn't want to give up and is trying one last time. Honestly, the article was so white and pretty that I would've been willing to take it with the microscopic stain, as it had even been lightened, but she was shooting for perfection. That's something that seems to be missing in a lot of businesses these days... Aiming high and caring about reputation. Two thumbs up to Cinderella Cleaners...they've never let me down!

I dropped off a dress to this cleaners. Somehow.. they called to tell me that something was wrong…read morewith the dress. They said something was wrong with it. I dropped it off not damaged. They damaged the dress.. then a girl with a bad attitude towards customers told me that they were keeping my dress which was my personal property. I asked for my dress back and they are trying to write a check to pay for my dress. This is bad business as I dropped property off and got horrible attitude from a girl who said they were taking my dress and not giving it back to me. What kind of business charges 45 dollars for dry cleaning two items.. gives one back and takes the other item? Don't go to this dry cleaners as I am still asking for my property back. This is horrible and disrespectful business to customers.. I can't believe they are taking my personal property which they did not buy.. it's stealing from the customer.

ABSOLUTE PERFECTION!!! We had a small fire in our hotel room...everything had a chemical smoke…read moresmell. We dropped off 106 pieces of clothing with a major concern the smell could not be eliminated. Every piece of clothing was dropped off at this wonderful cleaners . We spoke to the owner who promised to return our clothing that evening. 106 pieces!!!! And they did it!!!! All smoke smell was removed!!! We were on vacation and only had clothes we had bought the day before. This cleaners has our HIGHEST RECOMMENDATION.

If Yelp allowed negative stars, this business would earn them…read more I trusted this dry cleaner with my items, and when they made a mistake, they refused to take responsibility. Mistakes happen in every business, but refusing to acknowledge them or make things right is completely unacceptable. Customer service isn't tested when everything goes smoothly it's tested when something goes wrong. Unfortunately, this establishment failed that test miserably. I won't be returning, and I would strongly caution others before doing business here.

First time trying this dry cleaners. They do the cleaning onsite. I had two outfits cleaned. The…read moreprice was reasonable. They were friendly, speedy and courteous. The only thing is the parking. There are four spots out front. I will be trying them again.

I needed my clothes back at a certain time they made it happen even thought it was last minute!read more

This tiny little girl that works here keeps it like an oven in here no air circulation no fans I've…read moreasked her 5 times to turn the fans on for circulation and she ignores me . I'm sure she's always cold being so small but it's not about the employees it's about the customer. Also they should not have plants if they can't take care of them. Dead plants for decor.Also fake tacky faux plants... Ugly . Less is more .Do you know what it's like being in a car with the windows up nowhere no circulation in Florida imagine that except with heated dryers going on top of it.Also when I'm at it there's been no toilet seat in the bathroom so only men can go in there and stand and pee so for ladies and children Publix is getting overwhelmed with bathroom use unless they wanna stand over a pissy toilet when you own a business you can't rely on just employees to run it you have to have a little pride in it and take care of it it takes more than just taking the money and running.Air circulation ,de clutter, tlc...

I cleaned the windows and I was pd by ck. I received the $30. The amount on the ck. I guess there…read morewas a problem where I cashed it. By the time I was made aware of it the prob was solved. I discussed the problem with the owner. Thinking it was resolved. I went in again as I always do and was confronted by a rude employee who accused me of changing the check. It was not my mistake. The ck cashing store tried to call and rectify it however the girl wouldn't talk. Shes not even manager. Never saw her before in t he 6yrs Im on the plaza. This is defamation of character since she is saying inaccurate and inappropriate information. This girl should be fired. Im a hard working, honest person. The owner should not have let her handle this. She put her hands on me and is lucky I didn't have her arrested for assault. Very unprofessional.

Incompetent Business Owner: Brought my king size comforter…read morefor Wash & Fold Service and the blue/grey lines on it turned pink. After a month of waiting for the owner who is "out of town" every week to get back to me, I was compensated $50 which just barely covers the refund of a disastrous wash, let alone any compensation for an unusable pink-lined comforter. After reaching out to the owner multiple times asking for greater compensation for a ruined $200 comforter, he is now just ignoring me. Ignoring customers in which your business ruined their items and refuse to properly compensate is extremely unprofessional and not how you build a customer base. Just another (less than) part-time business owner looking to make some side money and doesn't care about actually creating a decently-run business.

The helpful staff , especially Mercedes, she's always helpful and attentive, she's constantly doing…read moreher work , cleaning making sure that everything is sanitized, she's just wonderful, love this place