A few months ago I needed a forklift repair and saw a repair truck at another business so i stopped and got the number of the repair person. He came by later and fixed my forklift. these guys were very professional. BUT from day one we encountered their administrative person Ruth M. Martinez, this person is one of the most despicable persons ive ever encountered. I decided that ill tolerate her crap because the technicians were professional. Then we had a major breakdown of our forklifts, and this persons unprofessionalism exploded. she gave me a quote which in hindsight tells me they never examined the machine just gave me a quote for 8000, said it would take 8 weeks. at 6 weeks after telling me that the quote was to overhaul the engine, and now i need to buy a new shaft as that wasnt quoted in the original quote, know i was being ripped off, and she had the forklift i was in a tough spot. bottom line that added almost 2000 to the original quote. called to discuss this and was told how much other work was done on my forklift and basically i should be thankful. once again after almost two months i still have not had the use of my forklift. finally the forklift was fixed and delivered to my ship. as soon as one of my crewmembers started the forklift it was leaking oil and the braked wouldnt work. i messaged her This was Thursday 13th March 2025. she couldnt care less and pushed responsibility for this on some person in the heavens, but it was not their fault, but she would pick up the forklift and see what was the issue. today is wendsday and they have not picked up the forklift. if you need a forklift repair in Fort Lauderdale i suggest you go to Worldwide they may be a little more expensive but they are very customer friendly and try to get you your forklift in a reasonable time and follow up with you. this is the nonsense this person gets away with in speaking with the customers of this business. STAY AWAY if you dont want to loose your hard earned money. admin tropicallift.com Mar 13, 2025, 3:56PM (6 days ago) Robert Again I am here to make money if there WAS an issue with the brakes I would of email you an estimate trust me Then it would be your decision to repair or not You are correct I am the professional I WOULD NOT have delivered the forklift with the brake issue The forklift was here for a major overhauled of the motor. Which was done We also change the transmission fluid and filter that was not part of the estimate I am not here to go back in forth. I will have the tow truck pick up the forklift Once in in my shop I will diagnose the issue and email you an estimate Thank you NOTE: Our prices may change without prior notice Tropical New Logo Ruth M. Martinez Administrator Tropical Lift, Inc. Direct # 305-244-9170 Broward Office: 954-228-5420 Miami-Dade Office: 305-625-1916 www.TropicalLift.com Sent: Thursday, March 13, 2025 3:43 PM Subject: Re: Forklift We offloaded the Forkift and it's available for pickup as soon as possible. Dernisha please coordinate to move the Forkift to Logistec before the ship leaves. This forklift was there for weeks it needed a major overhaul but you guys didn't check to make sure there was other things wrong with the forklift? You are the professionals I depended on you to advise me what was wrong with the forklift and not having to discover that the brakes are leaking after it was returned to me and after spending over 10000 dollars to fix it. This is very disappointing. Robert Millington. On Thu, Mar 13, 2025 at 1:52PM wrote: Good afternoon I don't know what happen. We did not touch the brake. All we work on is on the motor. The forklift was move in and out once the forklift was done and there was no leak Believe me if there was I would of mentioned to you and email you an estimate email that the forklift will be back on Friday tomorrow I can speak to the tow truck to pick up NOTE: Our prices may change without prior notice Tropical New Logo Ruth M. Martinez Administrator Tropical Lift, Inc. Direct # 305-244-9170 Broward Office: 954-228-5420 Miami-Dade Office: 305-625-1916 www.TropicalLift.com Sent: Thursday, March 13, 2025 2:47 PM Subject: Re: Forklift Capt reported that the brakes were not work read more

We needed service on one of our forklifts and called Tropical Lift at 4pm and they sent their mechanic next morning and the forklift was up a running before noon as they had the parts in their work truck. We are now a full time customer satisfied customer. Thanks Tropical Lift. read more

Very knowledgeable, dependable and reasonable. Showed up on time. Great service. Very happy with service and repair. My new forklift repair go to. read more

Tropical Lift is our go to for service on our forklifts. The team is very knowledgeable, pleasant and always there when we need them. Best service in Miami Dade County. Thanks Tropical Lift!!!!!! Maddie B. read more