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    DamagedCars

    4.3 (33 reviews)
    Closed 8:00 am - 10:00 pm

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    5 years ago

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    10 years ago

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    12 years ago

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    10 years ago

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    13 years ago

    Very helpful staff and smooth transaction.Highly recommend damagedcars.com.

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    10 years ago

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    11 years ago

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    11 years ago

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    11 years ago

    Helpful and fast customer service, picked up vehicle and delivered check within 24 hours.

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    12 years ago

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    11 years ago

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    10 years ago

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    12 years ago

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    10 years ago

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    11 years ago

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    10 years ago

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    9 years ago

    Don't waste your time! All they are doing is gathering people's contact information to sell. Classic fishing scam!!

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    11 years ago

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    Ask the Community - DamagedCars

    Review Highlights - DamagedCars

    com on a Monday night and by Friday afternoon, our car had been towed away and we had a check in hand.

    Mentioned in 15 reviews

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    Autonation Ford

    Autonation Ford

    2.6
    (173 reviews)

    After searching for a vehicle for almost two years and visiting multiple dealerships, I can…read moreconfidently say that my experience with AutoNation ford Miami was the one that finally kind of restored my trust in the car buying process. Luis went above and beyond to make sure everything was handled properly. He found me the exact vehicle I wanted even though it wasn't available at their location and secured an even better one from another dealership. He ensured the vehicle was delivered in a timely manner and stayed involved throughout the entire process. I was a tough cookie to deal with after dealing with some non transparent dealerships, including AutoNation Ford Bradenton. I had my guard up and gave no room for mistakes, lack of transparency, or additional add ons. I truly appreciated how Luis understood that and didn't waste my time. He also acted as a third eye, carefully reviewing the documents and making sure everything was complete and accurate. That level of attention to detail gave me peace of mind. If you're looking for a dealership that values professionalism. I highly recommend the AutoNation Miami team, especially Luis. Please avoid the Bradenton location. Thank you, to this team finally making this happen. Tips: - Avoid add ons - Make sure to get everything in writing or email.ex: vehicle delivery date. - review all contract carefully. - Check all documentation spellin, address.

    Complaint Description:…read more Dear AutoNation, I am filing this formal complaint against AutoNation Ford Miami due to your gross operational incompetence, deceptive billing practices, and complete disregard for customer care. Recently (August 5, 2026), AutoNation Ford Miami processed and shipped an incomplete parts order to my collision repair facility, yet billed them for the full, complete order amount. Because AutoNation failed to supply the necessary parts they charged for, my collision center was unable to finish repairing my vehicle prior to the weekend. As a direct result of AutoNation's administrative error and shipping negligence, I am now forced to shoulder three additional days of unexpected rental car expenses over the weekend. AutoNation's failure to do their job correctly has resulted in direct financial damages to me. Compounding this issue is AutoNation Ford Miami's appalling customer service framework, specifically a representative named Frank. When attempting to resolve this matter, I was forced to call repeatedly, only to be subjected to perpetual hold times exceeding 20+ minutes per call. This is not an accident--I feel it is a deliberate tactic utilized by this dealership to frustrate customers, exhaust their time, and discourage them from holding the company accountable for its mistakes. Desired Resolution: I expect AutoNation Ford Miami to take immediate responsibility for their error. I am demanding full financial reimbursement for the three extra days of rental car costs that I incurred solely because of their incomplete parts shipment and billing failure. Furthermore, management needs to address their internal parts-checking protocol, 3rd party delivery provider(s), and the deliberate stonewalling of customers via unending phone holds.

    DamagedCars - carbuyers - Updated August 2026

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