We recently had our pool resurfaced by Tropical Oasis Pool & Spa, and the experience was outstanding from start to finish. What truly sets this company apart is Wilson, the owner. From the moment we first spoke, it was clear that Wilson is all about customer service. He's responsive, accommodating, incredibly knowledgeable, and genuinely cares about the quality of the work and the satisfaction of his clients. Wilson has a large, skilled crew--each member a specialist in their trade. Whether it was resurfacing the pool, installing equipment, running electrical work, or laying pavers, everyone was efficient and clearly experienced. We chose Diamond Brite River Rok in Harbour Gray for the pool surface, and the result is simply stunning. The dark finish gives the water a beautiful lagoon-like look, which complements the metallic gray waterline tile and the marble stone patio we had installed. The aesthetic feels luxurious, serene, and cohesive. While the cost was comparable to another quote we received, we chose Tropical Oasis because of the positive impression Wilson made right from the start. He took the time to explain every detail of the project, and he always made himself available to come by whenever we had questions or needed reassurance. His mantra throughout was that what matters most is that we're happy with the final result--and we absolutely are. Even after the project wrapped up, Wilson offered to stop by anytime in the future if we have questions about the new equipment. That level of post-project support speaks volumes about his commitment to his clients. I highly recommend Tropical Oasis Pool & Spa. With Wilson and his team, you're not just getting high-quality craftsmanship--you're getting peace of mind, a beautiful end product, and a contractor who truly stands by his work. read more

I had Tropical Pool and Oasis resurface DiamondBrite, remove and install tiles, and add a mosaic to our aged pooled in February 2018. Not only did they do a great job, they were reasonably priced. Wilson and team always delivered as promised, and if weather was not permitting he made sure to keep in contact and advise every step of the way. Later in August we had a minor issue with the DiamondBrite, and Wilson was very responsive and helpful every step of the way, until making sure we were 110% satisfied with the work. Thank you and great job! read more

I have been using this company for more than 10 years. In this time I have never had any issues on the contrary they have only been extremely helpful and very professional. When I call the owner he responds and takes care of any and all issues. I would recommend this company to all my friends, family, and others. I actually just referred my neighbor to them and they are going to be using this company as well. read more

Tropical Oasis refinished my pool with Diamondbrite over 20 years ago, and it held up great. They just completed it again, along with new tiles, and the pool looks great. As a repeat customer, I highly recommend them. They are reliable, reasonable, and professional. And it's noticeable that every member of their crew takes pride in the job they do. read more

Tropical Oasis pool just remodel my pool and pool deck and they did a great job . Wilson and his crew were so professional always here when they told me they would be here. he was always a phone call away when i had any questions. very detailed clean work. i would give him 10 stars if i could. highly recommend them. read more

It was a pleasure dealing with Wilson, he was dependable and on time. We required a total pool cleaning along with some coping repairs. Both were professionally accomplished at a very reasonable price. I can highly recommend Wilson and his company Tropical Oasis Pool. Thanks again for everything. read more

Great customer service and great work! My pool is always looking great and this is top of the line pool service. If anything is ever wrong with my pool they don't hesitate to come and help. Mr. Puig is always on top of his business and manages it well. read more

Paul in the Frisco, Texas location is giving this franchise a bad name. He is a con artist that has inconsistent work and an arrogant attitude for no reason. He will nickel and dime every time. read more

100% recommended, very reasonable, professional personalized attention from the owner, something very difficult to find in this industry of construction read more

over priced and ridiculous people these people are tryna fool these people are con artists beware do not call these pools this guy is a joke

Very dependable and the quality of the work is excellent. Recommend them unreservedly!