Really like this place. When I go there it's always clean and the staff are pleasant. Making delivery orders as well have been good and my orders are correct. Only reason I would do delivery is because it's out the way during my lunch hour and if it's too late. Otherwise I would go. read more

I had a very disappointing experience at Tropical Smoothie Cafe. The atmosphere in this location feels unwelcoming the moment you walk in. There is little to no customer service. No greeting, no acknowledgment, and the staff give off an attitude that makes it seem like customers are an inconvenience rather than the reason the business exists. The employees appear to bring a very unprofessional, street type attitude into the workplace. Instead of creating a friendly environment, the vibe inside the store feels uncomfortable and unfriendly. What makes it worse is the wait time. Even when the store is nearly empty, orders take an excessive amount of time. Waiting around 30 minutes for a smoothie or simple food order when you are the only person in the store is unacceptable. Businesses like this should understand that many of their customers come through delivery platforms and online orders. Those platforms help drive traffic and revenue. When service is slow and staff show no urgency or professionalism, it reflects poorly on the business. This location seriously needs improvements in customer service, professionalism, and efficiency. Right now the experience does not match what customers expect when they walk into a place like this. read more

There's always some nonsense going on at this location. No matter if you order ahead on the app your order will never be ready when you get here read more

When I first heard of a Tropical Smoothie I was estatic as I was a frequent visitor to the ones in Long Island. Needless to say the service is nowhere near the same. When you first enter, you feel like you're a bother because NO ONE acknowledges you. I don't say that to say that I need a hello as soon as I enter but it seems like they spend quite some time taking orders and fulfilling them without saying anything to anyone. THEN recently this week I ordered on the app to just pick up when I arrive. Why did I show up and not only did they not have my order, they didn't have ANYTHING. I was told they can only make 3 options of smoothies. They told me that did not receive their shipment so they did not have the inventory. Sounds like a lack of proper planning on their part. I hope this location turns around soon because I had high hopes. read more

I went to the one that just open on Flatbush today 05/20/26. I was so excited to know we have a smoothie in my area. I was so disappointed when my peanut butter smoothie was made it takes like sugar more than peanut butte. I was disappointed to know that sugar is added to thei. i have been drinking smoothies for years and never knew anyone to a sugar. I was very disappointed. if people don't know any better i will never go back here. Smoot tease should be from nature fruit and vegetable. Not frozen fruit and vegetable. read more

I was initially in disbelief but was so pleased to find out that there is a Tropical Smoothie Cafe in the great borough of Brooklyn. I fell in love with these deliciously thick smoothies in Long Island and now able to continue this love affair without a trip down the Belt Parkway. The smoothies are still the perfect consistency of thick without being chunky. My go-to is the Açaí Berry Smoothie. The service is still on point and quick. This location is bigger with several tables to eat at if you are so inclined. I will stop always stop in when I'm in the area and I recommend everyone to do the same! read more

Tropical Smoothie Cafe - Juice Bars & Smoothies Near Me - Brooklyn, New York

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Ordered a bowl and it was just ok. Decent taste, but definitely smaller than I expected. Left me feeling like I needed a second round. Live, laugh and love - SHA read more

I enjoy tropical smoothies because they are delicious, especially when made with my favorite fruit mix and non-dairy ingredients. While the location can get crowded, the service is usually stress-free with a short wait time. It's easily accessible, and the café is clean with friendly staff. read more

Tropical Smoothie Cafe - BAHAMA MAMA- - Juice Bars & Smoothies Near Me - Brooklyn, New York

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food Is horrible and it is so filthy in there ! Then they take forever to give you your food drinks. The service is horrible and they truly need to clean up. read more

Horrible service! Waited 10 mins before getting asked if we're ordering. We're literally standing front of you! Then we ordered, after 30 mins when we asked how until we get our order; they didn't have one of the orders. Why not say something when we're ordering. Had to get refund! They work really slow and it looks like the staff is there just to hangout. The food is good but we can't have good food but horrible service! read more

I found my new go to smoothie spot. Shoutout to the employee who made my Peanut butter cup smoothie. You did good girl! Jamba juice aint got nothing on you. read more

Tropical Smoothie Cafe - Peanut butter cup smoothie - Juice Bars & Smoothies Near Me - Brooklyn, New York

This was bomb. Me and my girlfriend got 2 bowls and a quesadilla. The portion sizes were perfect. Perfect ratio of toppings to base, and the base by itself tasted great. Cant say much about the service, ordered online. Will 100% be ordering again. read more

The smoothies are hands down the best out of any smoothie shop i've tried - from manhattan to Brooklyn. They're delicious, fresh, and love the combinations. They also give you a really decently sized smoothie. I've also gotten the food and its delicious....I'm feeling like they have someone in house put everything together...the ingredients are always fresh and you can tell someone put care into making it. Anyways, I love this place - highly suggest!!!!! read more

it was an awful experience the workers were messing around in the back while i waited for over 30 minutes for my smoothie the bathrooms also out of order and they have no napkins also they put tomatoes on my sandwich even though i clearly stated no tomatoes considering my severely allergic and this could lead to death. read more

I've ordered from them via Uber Eats at least 4 times and 2 of those times they did not give me everything in the order. For example, I had ordered a smoothie, flatbread, & chips as a side. I only got the flatbread..... no smoothie no chips. The food is great... if it gets to you though read more

their food services is very good they are nice and make ur food very fast it is very helpful there food is really good and they make great smoothie read more