Super clean, fast friendly service here! I rarely stop by Smoothie King but this year has made me decide to change that. They've changed their menu quite a bit and added some really good items. I love their new avocado toasts and healthy snacks. They're really good and filling. read more

This place was absolutely slammed at 12:30 PM on a Saturday. I'm talking like 25 people waiting and counting. The smoothie people had their assembly line down to a science, but if you ordered food, God help you. Took an extra 30 min to get our wrap. I would still be game to go back if the smoothies were great, but this is the second time I've not liked it very much. Should've just made one at home. Also they should really offer more than one size. The smoothies are giant and I can never finish it. And it doesn't taste great the next day if I try to save it. read more

Was greeted well on walkin. Proceeded to order cherry berry protein shake on wall. Customer serviced acted confused/ counters and containers being cleaned looked disgusting on the bottom. They expressed frustration they advertise items that they don't have ingredients for. Another customer walked in with an online order and let them know a similar story. read more

I placed an order via app for my wife and I. We arrived at the store before the scheduled pickup time. I waited for until well past the scheduled pickup time. During this time I watched as someone came into the store, placed their order, received the order and left as I continued to wait. There were 5 people behind the counter this whole time. I finally approached the counter to ask about my order when someone behind the counter asked my name. After a few more minutes the person handed my order to me as it had been sitting behind the counter, not in the pickup area. The person did apologize for the delay but this did not have to happen. There were 5 people behind the counter, including 2 women who as far as I could tell never served anyone while they held their conversation. Needless to say we arrived at our next stop well after the original intended arrival time. read more

First time trying one of their bowls. I swapped the Coconut out for strawberries because I hate coconut but the taste was still off and I didn't realize why until I tasted a Goji berry. They were so hard to chew and got stuck in my teeth. My toxic childhood trauma of eating all my food forced me to finished this but the taste wasn't pleasant. The staff is always nice and friendly, maybe I just need to stick to the smoothies. read more

Tropical Smoothie Cafe - Dragon Fruit Bowl - Juice Bars & Smoothies Near Me - Charlotte, North Carolina

Used to love this place for the smoothie bowls and the toppings offered especially the goji berries. Some bowls came with them and others you could add them as an extra. Went to order a couple bowls today and was Very very disappointed they have removed them completely from the menu. I see taking them off some bowls if customers did not like them but should still allow the option to add them if someone wants too. Because of this they lost at least one customer. read more

This is my go-to on-the-go smoothie place. I decided to try some food with my usual Bahama Mama smoothie. I love strawberries and pineapples so this flavor was a no-brainer. The coconut and white chocolate provide a good additional sweetness. For my food, I decided on the Chipotle chicken club flatbread. It was a lot bigger than I expected but a pleasant surprise. The bread reminds me of naan, the sauce was very flavorful and the lettuce provided the perfect crunch. It was DELICIOUS!!! The service I've received has been exceptional every time. There are small tables with seating available. There's free parking onsite but it can be limited depending on the time of day. read more

Tropical Smoothie Cafe - CHIPOTLE CHICKEN CLUB - Juice Bars & Smoothies Near Me - Charlotte, North Carolina

See all

I like the smoothies and my chicken pita sandwich. However, my daughter was asked by an older female for her order. When I was next she turned around and grabbed a young female staff to go ahead an take our order while she walked away. The young staff saw how shocked we were and apologized. Good product but a few could learn more about customer service! read more

Tropical Smoothie Cafe - CHICKEN CAPRESE. Potato Chips and H2O - Juice Bars & Smoothies Near Me - Charlotte, North Carolina

10/10 every time!! I always get their detox island green and it's amazing. it's naturally sweetened with fresh ginger. What I love the most is the size of their smoothies. It is so large that can last you the whole day! Their service is awesome. My friend ordered a drink and one of the ingredients was too strong. They made her a new one with such a nice attitude! The store is always clean and bright. Great place!! read more

Tropical Smoothie Cafe - Juice Bars & Smoothies Near Me - Charlotte, North Carolina

Triple Berry Oat add whey protein has me in a choke hold. The way the whey protein thickens the smoothie is just ridiculously satisfying to drink!! read more

One of the worst experiences I've had in a retail/foodservice setting. I walk in and there are four employees visible. Two are doing nothing but joking around. I wait in front of the register for 3-5 minutes before finally being acknowledged by someone asking if I needed to order, to which I said yes. She then goes back to working. A bit later a guy comes out the back and does take my order, and he says as courteous and professional. However they start making my order and let me know that they don't have the add in I ordered. I said that's fine I'll take a refund. Another lady that hasn't been doing anything comes up and says I don't need a refund. I said I do because I paid for the add in and I'm not getting. She then becomes very rude and says it's an add in and I don't need a refund. I show her the receipt and she gets angry. I asked her to explain why I didn't deserve a refund for something I paid for and wasn't getting, and she became even more rude. In the end she essentially threw cash at me for the refund causing me to lose the change. Like I said one of the worst experiences I have had. Picture of the rude employee below. read more

Tropical Smoothie Cafe - Awful employee - Juice Bars & Smoothies Near Me - Charlotte, North Carolina

See all

In town for work I went here all 4 days for my lunch. So good!! Love the Chia Banana Boost but should try another flavor as they all look good! Staff was very friendly and even remembered my name the 2nd day I was in. It was always busy with some big orders which is also a good sign. read more

Hey Yelp friends! Today's review is going to be on Tropical Cafe Smoothie I have been to this specific location a couple times but not since we've been in quarantine. I mostly make my own smoothies from home but sometimes we all get a little lazy. With entering the restaurant everybody seemed pretty friendly. When I normally go, it's never too busy. I went around 2pm. The staff does wear masks which I always appreciate! I was in and out out of the restaurant with one of my new fav smoothie options! I got the detox island green tea with natural sweetener so it is more on the "sugar-less" side. But still very good and the perfect mid-day pick me up. I will definitely be back! Thanks Tropical Cafe Smoothie read more

Tropical Smoothie Cafe - Detox Island Green Smoothie - Juice Bars & Smoothies Near Me - Charlotte, North Carolina

After a good workout why not stop in and grab a detox island green smoothie with a scoop of whey protein ($7.46). Love this place. Very convenient and quick. Super clean and organized. Customer service is always excellent. Spend your money where it feels appreciated, Tropical Smoothie is that kind of place!! read more

Tropical Smoothie Cafe - Detox Island Green smoothie - Juice Bars & Smoothies Near Me - Charlotte, North Carolina

Excellent and efficient! I managed to get in and get out on a Saturday morning with my order in no time! There were plenty of staff making drinks for everyone. I ordered the Detox Island Green- spinach, kale, mango, pineapple, banana, and ginger. It tastes great with plenty of sweetness. At the bottom of my receipt was a survey to take online so my next smoothie would only be $1.99. I did fill it out and received an email with the discount code for my next visit. read more

Tropical Smoothie Cafe - inside - Juice Bars & Smoothies Near Me - Charlotte, North Carolina

See all

The only other location that I have visited is Metropolitan. This location seems to be consistent in service and food quality. The wait time seems to be a tad lengthy even when no other patrons are present. However, that is to be expected when serving fresh ingredients. The dining area is a decent size. I also like that this location has a long bar/counter area for seating opt as well. Jerk chicken wrap is still my all-time favorite and I honestly have not tried anything else in the several years since I discovered this place. It's been consistently good so why switch up! Maybe one day... read more

Love this place! The best fresh food and yummy smoothies! Bahama mama is best! Love the flatbread with peanut butter and banana :) read more

Tropical Smoothie Cafe - Juice Bars & Smoothies Near Me - Charlotte, North Carolina

See all

I love this place. This place is always clean and I love the variety of beverages they serve. I ordered the pineapple chicken quesadilla and the flavors in that quesadilla was great. The people are always friendly and offer suggestions when I go in. read more

Hands down this is one of my favorite places to get a smoothie. Service was quick and I completed a survey so I got my smoothie for 1.99. Also, if you're hungry they offer sandwiches, wraps, fruit, and chips. This place is very affordable and you have many options to choose from. The size of the smoothies are perfect. Whenever I'm in the area this is my favorite place to patronize! read more

A lot of the workers look at me in disrespectful ways. They look at my like they have a problem with me when all I'm trying to do is buy a smoothie read more

Tropical Smoothie Cafe - This is the employee who assaulted the disabled and has horrible moral standards. - Juice Bars & Smoothies Near Me - Charlotte, North Carolina

Had no issues here! Went on a Sunday during Memorial Day weekend. Parking was quick and easy to find. Service was good and I love the smoothie options. The smoothies are also a good size. I ordered the detox island green which is exactly what I'm looking for when I order a smoothie. The only thing I would change the next time is asking that they use less ice. Also, I would definitely recommend the snickerdoodle cookies! read more

Tropical Smoothie Cafe - Snickerdoodle - Juice Bars & Smoothies Near Me - Charlotte, North Carolina

I'm in customer service and did food service for 8 years so I HATE writing these reviews but come on, guys. I just picked up four smoothies for myself and my employees as a treat. The cups were not labeled so I asked which was which as they all look the same. What was the workers response? She took the smoothies behind the counter, took the lid off, removed her mask and smelled the smoothie to determine which is which. Completely unacceptable, especially now during COVID-19. Very unprofessional. The worst part for me, was seeing four other employees watch this happen (an older woman in plain clothes, possibly a super visor?) and NO ONE stepped up to say it was wrong. The smoothie was remade for me at my request but I should not have needed to do so. When handling raw food this is a huge no-no. I'm extremely disappointed as I USED to visit this location 3-4 times a week spending $25 each time for my employees. I hope some food-handling workshops are done this week. read more

I went there today for a smoothie and none of the workers had masks on, not one person. There was at least 6 staff this afternoon, 2pm. I will not patronize this establishment for a long time. This owner obviously doesn't cate about safety. read more

I don't know about their food, but definitely one star for the service. I placed an order through UberEats for pick up. When I arrived at the store an hour later, I was told that my order wasn't there. I had to pull out my phone several times to show the order receipt to different people. I even gave my order number/name, but the guy (he seems to be a manager) insisted that my order number wasn't correct. According to him, the order number is supposed to be long, but I ordered through UberEats and the order number is only several digits long. Anyway, the guy didn't attempt to resolve the problem. He was on the phone talking to someone and basically ignored me the whole time. I waited for 20 mins and nobody seemed to do anything for this situation, so I walked out of there empty handed. Definitely NOT coming back here after this wonderful experience. If you want delicious smoothie and not having to deal with this BS, you're better off somewhere else. I recommend you go to Smoothie Kings or Clean Juice. Way better customer service for sure!!! read more

I wasn't impressed I will stick to Smoothie King. I ordered something that was on the kids menu trying to stay away from sugar drink taste just like kool aid. The staff was sweet to us the wait was too long a lot of people waiting around and COVID is going on read more

ALWAYS get great service and my food is always good and my Smoothies are correct and prepared quickly. Really enjoy coming here!

This has always been one of my favorite spots to eat since it opened....until now. The service is really bad and today was no exception. The young guy working the register needs a LOT of training. I don't know if it was just his personality or a genuine lack of concern for the customers or what he was doing but today was as bad as I've seen it. He had no concern for taking orders, following up on customers waiting and appeared to roll his eyes when I said I was waiting on my smoothie. He had sat my smoothie on the other side of the bar for everyone to be over as they placed their order. Then waited on another customer rather than handing me mine. Then he blamed me for it sitting there because I walked outside to wait for them to fix it. He was awful. I would say it was just a bad day they were having but it's like this modays now read more

We bike to the boardwalk every weekend and have been trying a different restaurant each time. This is the first one that we have visited a second time before heading to the newest pick! Affordable and quick. Good smoothies. read more

Terrible service. staff will ignore you and take a long time to bring out order.

I work out at freedom park everyday. Most of the time we will stop in and get smoothies. I have a disability and lately I've needed my service dog more then ever. I came in with them. They stayed by my side as they were trained to. I placed my order and stood next to the door waiting on my smoothie. Gabriella walks into the door looks at my dogs one was wearing her service dog vest. Gabriella without saying hello told me I had to get out. I then told her they were service dogs. She told me she would keep the door open, I showed her my service dogs cards that are legal and she began to harass me. I told her I'm in a good mood I just got finished working out I don't have time to argue with someone. I informed her she was discriminating on me. She then said you don't have to get smart. It's sad that I had to go through this. When I asked for the owners or corporates number she denied me. I just loss a family member to cancer and I figured working out and getting a smoothie would be healthy for me. The smoothies are great. If you have a disability and have service dogs. Just know you will be discriminated by going here if Gabriella is there. I don't know the owner but you will know me pretty soon. See you in court. Everyone else was polite Gabriella needs to be fired. read more

Tropical Smoothie Cafe - Discrimination at it's finest. Gabriella was very rude. - Juice Bars & Smoothies Near Me - Charlotte, North Carolina

The BEST smoothie hands down!! I'm from VA so i was used to these smoothies. I hated goi. To smoothie king so I am elated that tropical smoothie is here. Fast service and they make them just like I like them. The food is even amazing read more

This was my first visit ever to a tropical smoothie. Ordered the ceaser wrap with apple slaw and a avocalada smoothie add probiotic and ginger. Smoothie was awesome, wrap was ok and I didn't receive my apple slaw even though I paid a total of $14. Would have went back but tend to be lazy at on this pregnant dealing with constant nausea. The nutritional value is great but staff should make sure orders are complete. My first impression was not as strong as I hoped it to be. read more

Always order from Postmates and they always get my order just right. The smoothies are amazing, food is too. If you don't know what to get I suggest the Tropical Chicken Salad sandwich, it's TO DIE FOR and the apple & kale slaw is great with it!! read more

Great spot to get your smoothie fix - the flatbreads are pretty good. Tried the Hummus veggie bowl and it was ok but will not order again. Smoothies are good overall. read more

We looove coming here all the time to get food & smoothies. The service is always super fast & they're nice!

Twinkle, the person who helped me, was super nice. The smoothies came out super quick! I love the food! Great job guys!

This place is wonderful! I went here on my lunch break and was surprised how friendly everyone was. My food was even better. My jerk chicken bowl was fresh and light. The Blimey Limey smoothie is the best!!!! read more