best smoothies and flatbreads, workers very attentive and sweet got my food quick!! love how clean it looks inside

Let me start by saying I order from tropical smoothie more times a week than I'm proud of. It's fast and easy on the go, especially with the app to order ahead. This location has consistently missed app orders. Today I waited 28 mins after it was supposed to be ready and when I finally inquired, they hadn't even started it. Annoying when you're on a schedule. The workers seem grouchy too. This is not standard for other locations. Edit- after I received my order, I was handed 3 melted smoothies and 2 cold rolls. Apparently my order was made but instead of placing to go orders in the cubbies, they were leaving them on the prep counter while they prioritize in person orders. Once I noticed the condition of my order I brought it to the attention of the cashier and asked for it to be remade. I also said I wanted a refund for my order as I had now wasted 40+mins waiting after it was scheduled to be ready (meaning my online order was placed over 1hr prior!) She called her manager on the phone, and instead of taking accountability, told him I was late picking up the order when I had been standing in the center of the lobby by the cubbies waiting the entire time. The manager refused. I asked to cancel the entire order after watching the 3 staff members cross contaminate everything they touched in the prep area with their gloves. I was able to order my exact order from another location 10mins away that was waiting in the cubbies when I arrived. Business is business. This franchise location is crap. Employees need to be trained. Managers need to have a physical presence rather than only reachable by phone. I will gladly support businesses who care about their customers experience rather than focusing on transactions only. I'm truly shocked that this location is so different than other locations. Corporate should check quality control. read more

Pro... The smoothies and food are always good Con... even though the lady making food is wearing gloves, she's only protecting herself. She touches all over the screens and the keypads where orders come in and then touches the food. Definitely doesn't change gloves between any of that. Completely unsanitary and grosses me out to see that. Definitely get your food to go, It always smells like a backed up sewer in there. read more

I decided to try a new flavor smoothie, the Tropical Dragon Passion and I added energizer and vitamin B12, and it tasted horrible. It tasted like the fruit was old. I had my friend try it and she agreed it tasted really bad, undrinkable bad, so I know it wasn't just me, it was the smoothie. I asked if I could pick out a different one, one that I've tried before and know I like, and they told me no and that I would have to pay for a whole new one. Didn't even offer to give me a refund. Terrible costumer service. read more

Tropical Smoothie Cafe - TROPICAL DRAGON PASSION SMOOTHIE - Juice Bars & Smoothies Near Me - Frisco, Texas

Not sure if ownership changed but last three visits my order has been wrong or smoothies taste weird. This time around my smoothie was watery. I don't think I'll be coming back to this location. read more

Tropical Smoothie Cafe - Watery and taste more like water - Juice Bars & Smoothies Near Me - Frisco, Texas

Second visit here. Usually order from my home base at the Plano 15th street location but today I'm at work so I had to go to this one. Server Tyler was rude AF. Didn't acknowledge me really and asked for a babe for the order, yet didn't call it when it was ready so had to wait an additional 10 minutes to get it as it was sitting on their counter and no one was aware he made it. The real reason for the two stars is that this is now the second time my smoothie has been basically half full. At almost $8 a smoothie I expect a full drink. I'm giving them two stars simply because the Blimey Limey is delicious, but won't be bank to this location. There are other smoothie places around here that give you a full drink. read more

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I was craving an açaí bowl so I came to this location because I noticed they were still open. I came in around 7:56pm, an hour before closing. The açaí bowl I got was not worth the 13 dollars, the base was not blended at all. It was still hard rock frozen, like I literally couldn't dig my spoon into it. I realize that I came in close to closing but if they could not make the bowl they should've just said so. The açaí bowl I got was grocery store frozen section quality which is unacceptable with the prices they charge. I am so incredibly upset with the money I spent on something I couldn't bite into read more

Tropical Smoothie Cafe - Açaí bowl - Juice Bars & Smoothies Near Me - Frisco, Texas

I really love the smoothies here. They have a great selection to choose from, you can even customize them if you like. The smoothies on my visit today were fantastic as always, however, I didn't feel the staff was very welcoming. The man who took my order today gave me the impression that he wanted us to hurry up and place our order so we could leave. Usually, the service I get here is great, not sure what happened here today, but at least our smoothies were tasty. For great smoothies and food, I recommend you check them out for yourself. read more

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I got here and was the only one in the store at the time with my friends, i walked up to the counter and the lady taking my order had airpods in and couldn't hear what i was saying and i had to repeat my self four times. for the 2nd thing i ordered she had no idea what i was talking about and didn't know the menu at all, it took my food 15 min to come out and i was the only person in the store, when they came to the table they j dropped the food on the table and walked off without saying a word. then, when my friend went up to the counter to order his food, she repeated the order back to him that he had said, but he never got the food and it wasn't on the receipt. All of the three girls walked to the front and all of them had AirPods in and nobody could hear a word that we were saying I'm very disappointed. read more

If it would let me do zero stars I would. Employees were rude. I ordered an açaí bowl and it came frozen with ice chunks and a frost bite taste. I couldn't even eat the bottom of it because it was so hard. I asked them to make it fresh and was told no and got told to just let it sit out to thaw. I've never been talked to like I was so stupid than when I asked them to make it fresh so I wasn't having a chunk of ice for lunch. I will not be back and giving them my money. read more

i ordered an acai. the service was terrible they made my order wrong then had an issue with fixing it. and acted like they couldn't do what i asked. read more

I ordered the usual Chia Banana Boost and Açaí Berry Boost. Both were watered down. The flavors could be more pungent. I let them know my concern for one smoothie because I didn't want to overwhelm them with the concern for both. The chia was made again and it tasted way better than the first time, but still not the same as to how I normally get it. I let them know to make it thicker and to bring out more of the oats and it was thin consistency like soda than a smoothie and just tasted like roasted banana. The açaí was hiding somewhere in the second smoothie too. read more

Terrible service, I ordered a smoothie & sandwich The smoothie literally tasted like their was spoiled milk or something in there. After 1 drink of it, i was vomiting! I sent a message through the TSC app & have still never heard back. read more

I enjoy coming here for a quick healthy and inexpensive lunch. I particularly enjoy this location because the manager there during the lunch shift is so incredibly nice and offers great customer service. In the past, I have witnessed him carefully putting together my quesadilla, which is awesome considering how in other locations the food comes out so sloppy. My new go to may be the Chicken Pesto Flatbread, it was delicious! read more

Tropical Smoothie Cafe - Chicken Pesto Flatbread and Kale & Apple Slaw. Yummy! - Juice Bars & Smoothies Near Me - Frisco, Texas

Smoothies! My go-to for a morning boost. Other folks are heading out for coffee - you don't know what you are missing. Awesome flavors in a 24 oz cup that currently is only $3 before 9am. Love it so much that I really hated that they opened later on Black Friday as my early start needed a smoothie kick. (No worries - they opened later as it probably didn't make since to open early that day anyway.) Fav is Bahama Mama. Protein can be added to make it more of a meal. I am good with the caloric count as it is about 300. Place is neat and clean - I don't always hang around but like the long table they have set up (as it is perfect for a little laptop work. Extra star is for the customer service and the app. Gives points for money spent with reward that will equal a smoothie. (Well, you'll have to folk out a few cents and tax.) If you order online, then it is waiting for you at the front - or if you come in to order, the folks bring it out to you. Nice! read more

My husband and I love the quality of this quick restaurant! We don't eat out very often but I was out running errands, was starving, and thought this would be a good quick option. However, I went in today and ordered sandwiches and smoothies for us and one of the teenage girls behind the counter was texting with her gloves on right next to the counter...first of all, this is completely unprofessional to be on your phone while customers are around. Secondly, phones are extremely dirty and bacteria-infested and it made me uncomfortable to know she would be preparing our food with her dirty gloves. Management needs to demonstrate proper glove usage with food preparation, especially during a time where every person is more hesitant and observant due to COVID-19. I almost said something and had to really hold my tongue. read more

We tried the star fruit smoothie which was delicious! It was with mango (fruit of the season). So refreshing. Loved it Must try! read more

Tropical Smoothie Cafe - Juice Bars & Smoothies Near Me - Frisco, Texas

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My all time favorite smoothie place is this location!! I absolutely love the Chia Banana Boost with Peanut butter. I get it every single time I go here. Super filling!! There food is good too! It's great that they have an app so you can order and then just go pick up. Super easy!! read more

Tropical Smoothie Cafe - Chia Banana Boost with Peanut butter - Juice Bars & Smoothies Near Me - Frisco, Texas

Always fast deliver , first time ordered food today, chicken quesadilla, surprisingly delicious!!! Loved it! read more

Tropical Smoothie Cafe - Amazing smoothie - Juice Bars & Smoothies Near Me - Frisco, Texas

My sister and I walked into the store excited to get a açaí bowl. Upon walking in, my sister greeted them warmly and both employees did not respond. After waiting for about 3 minutes, neither employee looked up from their personal devices to greet us or take our order. we left the establishment after 5 minutes and still, neither employee acknowledged our presence. I suggest your employees receive extra customer service training on how to make customers feel welcomed and inclined to make purchases from your establishment. read more

Around 11:30am 03/02/22, we experienced poor and immature customer service. Being covid cautious, we wanted to place a curbside pickup order over the phone in which the caller said was fine. Fast forward several minutes after placing the order with no response, we call asking about it only to hear a girl screaming in the background and being hung up on. Decided to go somewhere else. I understand the stress of being in food service during busy times, but still very disappointing of the lack of professionalism. But hey Starbucks was very kind in the drive-through! read more

This bowl was very okay. I was quite disappointed and maybe should have ordered a smoothie but was hopeful for a good bowl. Chicken was very fridge prepackaged tasting and there was 75% lettuce to everything else. Would maybe try again to try the smoothies but that's about it. read more

Tropical Smoothie Cafe - Baja Chicken Bowl - Juice Bars & Smoothies Near Me - Frisco, Texas

After our first two choices were packed for lunch/brunch this place did not disappoint. The smoothies were fresh and quickly made. The chicken Apple club flatbread was like something you would find at a cafe on the west coast. Very good! The kale and apple slaw is unique and tasty. Well done Tropical Smoothies! read more

Tropical Smoothie Cafe - Juice Bars & Smoothies Near Me - Frisco, Texas

One size smoothies that are quite tasty! $5 each and well worth it. They also have some food items on the menu, but we didnt try those. I'd come back for the smoothies. :) read more

Tropical Smoothie Cafe - Strawberry/banana/white chocolate; Limey Blimey; Sunset smoothies - Juice Bars & Smoothies Near Me - Frisco, Texas

My favorite place for a delicious meal, or a guilt-free frozen drink. I'm definitely a Tropical Smoothie regular at any location I pass, and this location is no different than the rest in always providing fresh, tasty orders quickly. Staff is polite and the location is clean. I will continue to come here to get my smoothie fix. read more

There's a good idea reason for all these great reviews. This place couldn't have been more pleasant. I hope this company treats their employees well because they are some of the nicest, more polite and patient people I have run into in Frisco so far. The food was awesome and HUGE and we loved our smoothies! This is going to be a regular for us now I'm so glad I found it! read more

Tropical Smoothie Cafe - Juice Bars & Smoothies Near Me - Frisco, Texas

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If I could give this place 0 stars I would. NOT because of the workers (who were so sweet and understanding) BUT the OWNER, Pat. Me and my significant other had to call due to a refunding issue (and the owner who wasn't there was trying to tell us what we got charged for, and even though we had the receipt in our had, we were wrong). The workers offered us a complimentary drink, but the owner was not willing to do so. Just a waste of our time, to pay for something we did not get, and to get told we were wrong. Came here because of the other reviews, will not be coming back....ever. read more

Classy smoothie cafe Excellent prices Fantastic quality smoothies Loved the detox smoothie a great option Quieter blenders than the competition Highly recommend read more

The customer service is excellent! My sandwiches and smoothies are always delicious and staff is always friendly! My favorite spot in the area!!! read more

This has become my second favorite smoothie place after Jamba Juice. There is one size of a smoothie cup which is pretty large. Most of the times at various smoothie places you have to pick the size cup that you want while hear you don't. It is very filling. The peanut butter chocolate smoothie in my opinion, based on who's making it comma can be very bland and lack the peanut butter taste but all the smoothies have been tasty! read more

Tropical Smoothie Cafe - Smoothie - Juice Bars & Smoothies Near Me - Frisco, Texas

Thank you Tropical Smoothie for your delicious, gracious donation to the Team Missy Sunshine charity ride! As always you rock!!! We came in for a smoothie and left with an entire meal! Their smoothies are great! They have a huge selection in their menu but will also accommodate custom orders as well! Our family favorites are the King Cesar Wrap, Buffalo Chicken Wrap and Cali Chicken Club Flatbread! We've always received such exceptional service it's become a favorite spot! read more

Tropical Smoothie Cafe - Thank you Tropical Smoothie for your delicious, gracious donation to the Team Missy Sunshine charity ride! As always you rock!!! - Juice Bars & Smoothies Near Me - Frisco, Texas

I wish it hadn't taken me so long to discover this place. It's one of my favorites. The avocolada smoothie with ginger is perfect. I go here for green smoothies when I'm feeling under the weather or just want to feel good and have energy. As a vegan, I also love that they can sub plant-based Beyond Meat Chicken (yum!!) for chicken in any of their wraps, salads, flatbreads or tacos. If I could come here from breakfast everyday, I would!! read more

Tropical Smoothie Cafe - The avocolada with ginger: what all the cool kids drink. - Juice Bars & Smoothies Near Me - Frisco, Texas

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This place uses real fruit. It was great. Ordered Sunny day and Mango Magic. Loved both. Banana was little overpowering in sunny day, wanted to taste mango more but it was still yummy. Loved... loved my mango magic though. Healthy :). Very family friendly environment. Staff are very welcoming and friendly. Warm feeling :) read more

Tropical Smoothie Cafe - Mango Magic and Sunny Day!!. Just YUM. - Juice Bars & Smoothies Near Me - Frisco, Texas

Nothing bad to say about this location. The staff are always friendly and helpful. The food is tasty and smoothies are even better. It's a great deal to be able to get a smoothie, sandwich and chips for $10. When I need something quick and easy but relatively healthy, this is my go to stop. read more

The southwest wrap was surprisingly delicious. The mocha madness smoothie was ok compared to their other smoothies that I have tried. Will definitely go back read more

Came here for a smoothie when was on vacation. Awesome place. Got a chance to meet the owner. Great guy. Go here. You will not be disappointed read more

A must stop when I am in Frisco. Service is always friendly and food is great! My boyfriend and I crave the chicken pesto flatbread. The smoothies are HUGE! Bahama Mama is my favorite, the blueberry bliss and blimey limey are also good choices. Great place to stop after a workout, lunch, or anytime! Definitely check them out! read more

Tropical Smoothie Cafe - HUGE SMOOTHIES! - Juice Bars & Smoothies Near Me - Frisco, Texas

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**New Location** I was not a big smoothie fan until I had TSC years ago while visiting a friend...but there were no locations near my live, work or play in TX until Now! Yea!!! TOP Notch recipes, equipment and ingredients for a franchise....they really hook it up. The recipes blend so well they are super smooth (lol) very tasty & creamy. Nutritious and balanced...yup! So it can be a meal or a treat. They have several extra add ins like protein, energy & flax seeds. So to fully review my visit. Upon entering I was greeted by all 3 employees that I could see. I ordered a Pesto Chicken Wrap (devoured before I thought to take a pic...sorry I was hongrry) & the Island Green Smoothie (greens like spinach & kale & fruit) I also subbed for Splenda (less calories) & added flax. So delicious. There is only one size and initially I thought I wouldn't finish it. But I did and I will be back. Service & Food was 5 Star all the way for such a cute cafe. If they had a drive thru I would probably stop here most days. Tip: there is a breakfast Happy Hour (50% off smoothies from 7am - 10am) noted in the door. Also if you order a food item it's only $3.00 to add a smoothie. If you try, I'm sure you won't be disappointed. read more

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Excellent customer service and excellent food and drinks! The california chicken wrap, chipotle chicken wrap, lime fish tacos, and thai beef tacos were amazing. I have been craving their chicken wraps since. Can't wait to go back. Their bahama mama smoothie is my favorite! Check them out. They never disappoint with the food and drinks. Plus all healthy and good for you! read more

Well the food was delicious!! However, I am giving two stars because of the poor attitude of the young gentleman that helped me and my family. My sister invited me to go with her and her husband to get food at this location, and I had never been before so I went along for the ride. I had no idea that they closed at 7 (as I wasn't driving) and we arrived right at 6:50. I felt bad because I have worked in the customer service industry for a long time and I know it can be irritating to have last minute customers. BUT we are paying customers and that is that... The tall young man was visibly irritated the moment we walked in and when he began taking my order he was banging very aggressively on the tablet and then proceeded to say "this is to-go right?, since, you know, we close in.. (he proceeds to look at the clock) 9 minutes." I was immediately taken aback by the fact that he would be so blatantly rude. Unfortunately, he assumed I knew, and because I was simply a passenger, I had no idea. I really wanted a smoothie, but I felt so bad because he was making it clear I was inconveniencing him. I felt VERY pressured to just get the transaction over with. He hurried my sister along her entire order as well and continued to bang on the screen. He made it very clear he was not happy with us at all. BUT TO MAKE IT WORSE, he continued to talk trash on us in front of my sisters husband while my sister and I were at the outside table. He was complaining because he said he had just cleaned all the equipment. Look, I get it. I worked at DQ for 4 years when I was young, but come on man! We are paying customers and we were very apologetic for coming in last minute (which we really shouldn't need to do anyway since we are paying the business to be open). I am empathetic, but at least complain behind closed doors WHERE YOUR CUSTOMERS CANT HEAR YOU. Lastly, I asked for fruit as my side and this is the banana they gave me (pictured below). I will return once more to see how his demeanor is because I believe everyone deserves a second chance, but this experience was very poor. I hope he learns how to provide better quality service even if faced with frustrating situations. Edit: I should add that the young lady working with him was very nice and pleasant and never even acted like it affected her. She smiled and brought us our delicious pitas very quickly. read more

Tropical Smoothie Cafe - Juice Bars & Smoothies Near Me - Frisco, Texas