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    Tropical Smoothie Cafe

    3.0 (72 reviews)
    Open 7:00 am - 9:00 pm
    Updated 1 week ago

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    TROPICAL SMOOTHIE CAFE ATMOSPHERE

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    Açaí Bowl

    Not the type to leave reviews but the cashier was passive aggressive to my girlfriend about a cookie... super awkward, super weird, would've let it slide BUT then my açaí bowl had rotten blueberries. You can't disrespect my girl AND give me rotten food, one or the other buddy!

    PARADISE POINT and BLIMEY LIMEY
    Tania R.

    When I need a quick pick me up and don't necessarily want coffee and a fruit smoothie is what I'm craving, Tropical Smoothie is my go to! The cashier was super nice - I don't like a bunch of added sugar so I subbed Splenda and I forgot to mention it before I paid, the girl at the blenders had literally started my smoothie before I paid to be quick and efficient but the cashier was nice enough to tell her to put that aside and make mine with the alterations. My go to smoothie is Blimey Limey. ABSOLUTE FAVORITE. I love the tangy of the lime but the sweetness of the strawberries and other fruit. I literally drink the entire huge cup they gave me. My hubby ordered a Paradise Point - it wasn't super sweet at all but very balanced, especially since he also subbed for Splenda. You literally can't tell the difference. Will always come back to this little spot!

    Do NOT tip in advance!  Also, double check they have your name correct or your order will sit on the counter melting!
    Honey W.

    If you want to be treated horrible and get a smoothie that is barely mixed up, then by all means pay an outrageous amount of money for a smoothie here. We order Triple Berry Oat Smoothies. They were barely mixed up. You want to know what taste horrible and doesn't fit through straw? Whole f'n OATS!!!! This smoothie was our standard go to smoothie. We have ordered the same thing for YEARS!!! (Even when they raised the price.) This location is close by and we are regulars. I didn't even get into how poorly we were treated because we commonly just assume they are having a bad day and try to be kind and ignore it. The service has continued to declined and we just can't "be nice" and look past it any more. We are done and will drive and extra 20 min to Smoothie King.

    Mardi Gras Flavors on Parade. Definitely a must
    Vince W.

    Jerry and Trinity is awesome. They were great and helpful I love it. Me and my friend were first time and it was great. We will definitely come back for more. Thanks guys

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    5 years ago

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    7 years ago

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    4 years ago

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    5 years ago

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    2 years ago

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    7 years ago

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    3 years ago

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    6 years ago

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    6 years ago

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    3 years ago

    The staff was rude. They messed up about 3 orders including mine. Rather get a icee at 7-11.

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    5 years ago

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    7 years ago

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    9 years ago

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    Kay P.

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    6 years ago

    Stick with the smoothies. The food and customer service were lacking today. My quesadilla is in the trash after one bite.

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    7 years ago

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    6 years ago

    The cashier who helped me lacked all customer service skills to include speaking to the customer. My mango magic smoothie was good though.

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    9 years ago

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    7 years ago

    I come here every time I am in town for work, which is a couple times a month. They are always fast, accurate, and friendly!

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    5 years ago

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    Page 1 of 2

    Ask the Community - Tropical Smoothie Cafe

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    Smoothie King

    Smoothie King

    3.4
    (44 reviews)
    5.9 mi
    $$

    Bad Service. I am an active duty service member and a frequent Smoothie King customer (usually at…read morethe SW 15th St/Tinker location), but my experience at this Westgate Plaza location (Store # 5921) has been unacceptable. On Friday, Jan 23, 2026, I placed an online order at 4:00 PM after verifying online that the store was open. When my husband arrived to pick it up, the store was closed, yet I had already been charged. So I called the store, and no one answered. I called the store again, yesterday, and no one answered. So I went to the store yesterday, 26 January at 6pm and the lights were out. When I called today to resolve this, the employee was unhelpful and directed me to corporate for a refund. When I called back to explain, he hung up on me because he stated that he was 'the only one working and could not help me.' I then went to the store in person, where there were two employees working, (not one, as the employee claimed over the phone) and the same employee who hung up the phone, claimed the manager said there was 'nothing they could do' and refused to provide his name, the manager's name or the manager's contact info, which was unheard of because usually managers want their customers to reach them if there are issues or concerns. So my only option was to take a photo of the unhelpful employee and the store for proof and documentation. While other locations (like the one on West Memorial) were willing to help based on my proof of purchase (which I have), but this location (Store # 5921) refused. Unfortunately, I am now out my money with zero resolution and terrible service. I am extremely disappointed and will not return to the Westgate Marketplace location (Store # 5921) until a new team takes over that is willing to help customers. This is only the second time in my life I have submitted this type of review, and I hope I never have to do so again. However, thank you to Google for providing a platform for customers to have a voice when they feel helpless.

    I came in for the Veterans Day red, white, and blue, smoothie promotion. I went into the store at…read more2:40pm and was behind one other Veteran couple. The sign on the door said Veteran promotion till 3pm. The 2 employees were busy taking care of the drive thru. When the lady came over to the register at 3:07 she informed us we couldn't get the promotion because it was after 3pm. We stated we had been waiting almost 30 minutes and had been waiting at the register way before 3pm. She asked her Boss on the microphone and her Boss said No. Poor customer service ! I understand they were busy , but they clearly saw we had been waiting well before 3pm and should've honored the promotion. Also I checked several websites and news articles about the Veteran's Day promotions and none said any restricted times that was hand written on the door. Other companies had posted online times like Texas Roadhouse 11am to 2pm and Golden Coral after 4pm.

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    Smoothie King
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    Image of Smoothie King Store Number
    Supposed to be 32 oz

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    Supposed to be 32 oz

    Tropical Smoothie Cafe - juicebars - Updated July 2026

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