Obsessed with tropical smoothie! This location is very quick with service and staff were all very friendly and helpful! Their sandwiches are so so good and a smoothie is such a perfect summer treat. The location is well kept and clean and I will continue to go back to this location. Thank you! read more

Tropical Smoothie Cafe - CHICKEN BACON RANCH - Juice Bars & Smoothies Near Me - Rochester Hills, Michigan

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Got take out and was not disappointed the food was great and ready on time. We were greeted when we walked in which was a nice gesture. The place was very clean and orderly. Much better experience than a previous time I ate there. read more

Tropical Smoothie Cafe - BEACH BUM™ - Juice Bars & Smoothies Near Me - Rochester Hills, Michigan

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It tastes good. But this consistency is just not right, was too many ice chunks even after I put it in the microwave for a little. Somethings not right, I've gotten this smoothie a couple times and it never had been like this. Disappointed. read more

Tropical Smoothie Cafe - BAHAMA MAMA™ - Juice Bars & Smoothies Near Me - Rochester Hills, Michigan

AWESOME FOOD! It was very kind and able to use VERY good customer service! And a comfortable setting! Would recommend

First time visiting this location. Looks like a Tropical Smoothie. Smells like a Tropical Smoothie. Sounds like a Tropical Smoothie. Yup, it's a Tropical Smoothie. Employees rocked their uniforms. Everyone was pleasant and working hard. When I arrived an employee was ready to take my order but I didn't know what I wanted (who am I kidding, I order the same thing every time...) and they went back to work. A few minutes later another employee kindly asked if it was ready. It was prepared in a timely manner. And consumed in a timely-er manner. read more

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Always a pleasant experience here. A sweet girl gave me a free cookie just because! Very friendly and efficient staff. The wraps here are amazing and fresh! read more

they always forget to add nutella to my acai bowl even though I will order an acai bowl with nutella. I will also ask for nutella to be added onto other bowls and I will get charged but there wont be nutella drizzled ontop. If i pay for nutella, id like nutella to be on my bowl. read more

Quite literally the worst run Tropical Smoothie I have ever been to. Every time I go there it's the same. Crazy long lines and a bunch of kids who are scattered and overworked. Please fix your operations . read more

Love this Tropical Smoothie location. Usually low wait times and the staff is friendly inside and ar the drive thru. My fav is the cranberry truffle. read more

I see Tropical Smoothie around town, and we were talking about it at work recently, so I thought I would give it a try. I wasn't sure what to make of this place, but I'm kind of glad I did. I did the drive through since I was in a rush. I wasn't sure what to get, but I knew I didn't want any food and just a smoothie. I will say, they do have a fabulous selection of drink choices here, which I was impressed with. I can't remember the name of it, but I went with the banana strawberry drink which was $5.71. The drink itself was huge, so it kind of validates the prices, and it was surprisingly good. My coworker had gotten me the Mocha one at work last week, which was fabulous as well. I don't know that I'm brave enough to eat the food here, but maybe in the future. I glanced at the menu, but wasn't really interested in anything at this time. Staff here is efficient and friendly, and overall not a bad place. Not the cheapest in town, but really hit the spot and I could imagine myself coming here more in the summertime for a nice cool smoothie when it's hot. Thank you Tropical Smoothie! Oh, side note, the drive through is behind the building, but it took me a while to find it. You literally have to drive like a quarter mile around to find it! FYI! read more

This place should start using fresh fruit not frozen it's not that good, I wish they would replace this location with a beyond juicery instead read more

I don't come to Tropical Smoothie too often, or at all really but every now and a blue moon I stop by with a friend or for a smoothie to go. I recently had my wisdom teeth extracted and my surgeon gave me a free smoothie coupon for this location so on my way home from surgery I stopped by and picked up "Jetty Punch", which is just a strawberry banana smoothie and I normally love those so I figured I couldn't go wrong. The smoothies here are quite large and full while also being very flavorful. My partner got one too, but his was the "Mocha Madness" and he drank about half his. I don't think he really liked it too much, although I did enjoy mine a lot. My partner would have probably preferred the "chocolate chimp" and if I wasn't so foggy from my recent anesthesia I would have probably told him to get that instead. This place was extremely clean and there was no inside seating, everything had one long single file line (thankfully it was not busy when we went) and it was all neat and tidy. This place seemed like they took the state guidelines very seriously and I would come back feeling safe knowing that. Thanks again for the smoothie :) read more

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Good vibes inside the restaurant and nice employees to interact with both face to face and in the drive through. The drive through however is pretty tight and if you dont turn perfectly you might scratch your car. The food is fairly good- I often have a lot of modifications on my order and I've never had an issue with that. The smoothies are excellent. Beware of some of the sides though like the corn... weird sized portions and often forgotten silverware (be sure to ask for some!) read more

Always friendly staff! Great food and drinks. Easy lunch stop with drive thru and walk in options read more

I have called corporate once, emailed corporate twice. I believe this is an independent ownership. I've been a huge fan of this company for years. However, the service (not attitudes, but timing) is terrible. I have sat in the drive through for over 5 minutes on so many occasions with no communication. Not even a "hi I'll be right with you". I want to see this business thrive but it's been over a year now and I disappointed because I want to give my business to this place and they do nothing to improve. I'd love to speak to the owner, because I'm also a local business owner. They are failing at doing the little things right. read more

Great Smoothies; Horrible Customer Service! I was in line at the ill-designed drive thru, too far away to hear the speaker. When I was able to move forward I was greeted with, " WELL ARE YOU GOING TO ORDER OR JUST SIT THERE?" When I told her I never heard her ask me anything, she proceeded to argue and get even more rude!! I will never go back there. From reading the reviews this seems to be a trend. I highly suggest you speak with your employee that was working on 11/4 at 11:00 am and explain the simple concept of being polite. read more

I love the smoothies here and wraps. Relatively healthy. I always ask for mine without sugar. I haven't figured out how to order without sugar on the app yet so I always order at the register. Sign up for rewards on the app. Try the edible straw at least once. read more

I've been coming to this tropical smoothie location for years and the customer service here is some of the worst I've ever experienced at any food establishment in quite some time. I'm a server at a restaurant near here and it feels like every time I come in, the basic expectations for any form of customer service are simply non existent and are never met. Awful. read more

Literally waited over 30 minutes just to be talked to in the drive through, there was only 4 cars in front of me, service is terrible but the food is a normal tropical smoothie level read more

Great service and product every single visit! Including DoorDash orders. The only thing I wish they would do is fix the drive thru turn BUT that doesn't have anything to do with the amazing staff and management I've experienced here! Keep up the good work! read more

awful Tropical Smoothie. It took so long in the drive through I considered leaving. this place should be boycotted

Tropical cafe is probably my favorite place to go to when I don't want to eat but I have to eat something kind of mood. I love the idea of meals in a cup and smoothies are definitely a bonus. Everything there taste soo good and my goal is to try every flavor there. It is nice because they make the place warm like you're in the tropics. Definitely recommend if you have never tried it! read more

Tropical Smoothie Cafe - Meal in a cup is the way to gooooo - Juice Bars & Smoothies Near Me - Rochester Hills, Michigan

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Love tropical smoothie and this one is close to my house but unfortunately it's the worst one I've ever gone to. Line is ALWAYS slow even if there's a couple cars expect to wait at least 30mins every time you come here. I usually always order the same thing and almost always something Is wrong or missing from my order even if I specifically say to put it in the bag... don't think I'll be coming here anymore since this has been a ongoing problem for as long as I've been eating here. read more

Came here on a weeknight around 8:30p (they close at 9p). Went through the drive-thru and greeted by a friendly voice. I was worried with going 30 mins before close I would get attitude on how I was there late. But nope...so friendly and pleasant!! Ordered a mango magic smoothie. No issues with getting my smoothie and as fast service as possible with making a smoothie (few minute wait but nothing that long). Smoothie was perfect!! read more

Tropical Smoothie Cafe - Sriracha chicken wrap. - Juice Bars & Smoothies Near Me - Rochester Hills, Michigan

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Amazing customer service and with caring, quality human beings working there! Food is alright.

Ordered on-line at 12:44. Got my 2 smoothies at 1:22. Customers were in the store for 45 minutes as food came out before smoothies or vice versa. Its worth the drive 10 minutes to the Crooks store. DO NOT ORDER online. They prioritize drive thru customers before in-store customers before on-line orders. Too bad - the location is so much more convenient but I WILL NEVER go here again. read more

Went to one in Rochester hills Ordered a sandwich with no cheese and no sauce - due to allergy. The sticker on sandwich said no cheese no ranch. Went to bite in sandwich sauce on it. Called to spoke to asst manager Mitchell who was annoyed and said they are busy and don't have time to double check things. That we should not order there if we have allergies. It wasn't that a mistake was made - it was his awful attitude that made the situation awful. read more

I usually have a great experience at Tropical Smoothie but this location disappointed me. I didn't have the best experience with the lady taking my order. Aside from that, they were out of my normal side and drink which was fine so I just ordered the food. I ordered a chicken and cheese quesadilla and when I opened it there was no salsa which normally comes with it, no chicken in the quesadilla (the sticker did say chicken and cheese quesadilla) and the quesadilla itself had barley any cheese in it and the cheese that was in there was practically unmelted. The quesadilla was thin as paper. Will probably go to a different location the next time I want Trop. read more

Every time I go here, there's something wrong with my order. This time they made me the wrong smoothie and then when I got the correct smoothie and drove away, I took a sip and it's all watery. Barely even frozen. last time, they forgot the side that goes with my food and the sauce. I used to go here all the time and it was great but now it just seems like untrained people are working and nothing is ever right anymore. unfortunate, because I'm running out of good places to eat on my lunch break read more

Waited in line for 15 minutes for a smoothie. Only one car ahead of me. Terrible service!! I had to leave without my drink because I was under a time crunch. So tired Of the " short staffed" excuse! My wallet is now " short staffed" for the businesses that are short staffed. Hope you go out of business. read more

A lady got my order one wrong when we told her specifically not a Jetti Punch. We pull forward and I told her it was the wrong order she snatched it and made my drink in 3 seconds and handed it to me, it had way to much chocolate and not filled up all the away. She also said ¨for future reference say dark chocolate¨ and left. She also forgot my straw so I had to go into Panera and get a tiny straw. read more

Until today, my service has here has been generally a good experience. I got done working out and had stopped in for a protein smoothie. It was decently busy, but the customer service was as if they were stormed with people. I ordered two smoothies, one for my boyfriend and I, watched them be blended, and sat there. There were two people that placed orders after me inside the building and they received theirs before I received one. My wait was over 15 minutes for two smoothies and a majority of that time, the smoothies sat there already blended. By the time I received them the ice had started melting within the smoothie. Don't recommend going here if you see anyone in drive through read more

I never have any problems at this Tropical Smoothie location. I go through the drive-thru 95% of the time and get the Kiwi Quencher smoothie. So, so good! I don't think I would like anything else on the menu - but this one hits the spot everytime I'm in the area and need a smoothie! read more

today, we ordered 2 smoothies, as well as 3 quesadillas. we asked for extra cheese and chicken because normally they don't do a very good job of providing a good amount. we received 3 quesadillas with little to no cheese and an fine amount of chicken. the quesadilla were falling apart as we ate them due to the lack of cheese. we also received an open banana as one of our sides. please do better, especially because we spent close to $40 on this meal. read more

I really like the products here, but unfortunately I agree with the problem with long wait times. Initially I thought it was just because it was a busy location, but about a month ago I went inside and waited and observed the staff. Employees who were just punched out were sitting at the counter talking to and distracting employees that were working. They were laughing loudly, flirting, and I wanted to tell them to just let him work so he can get the smoothies done. I know I was a teenager once and probably behaved that way myself, but it's discouraging to the customers who are standing there waiting. I was not the only customer that noticed this. I would probably go to this location several times a week during lunch breaks from work if I knew I could get back to my office in time. read more

Worlds slowest service of any place in the world. Higher more people and buy more blenders. 30 minutes to get an overpriced smoothie is ridiculous Well I must need my head examined as I'm back at drive thru window to pick up online order and it's been 8 minutes and nobody has even come to the window yet. read more

Do not waste your time at this location. This store is almost exclusively staffed by high school kids and they move slower than snails. There seems to be a total lack of oversight by any sort of management whatsoever. Its should not take 15 minutes to simply get a smoothie. You are better off driving to the crooks location in troy it would be faster. read more

just did an online order at 8:40 (20 minutes before closing) and arrived at 8:50, Drove through the drive through, they turned off their microphone so i drove to the window, they ignored me till past 9, then some rude lady walked up to the door immediately said "were closed" and i told them i had ordered food and got there well before closing. She told me THEY THREW IT ALL AWAY THINKING I WASNT COMING. What? im so confused absolutely terrible, im betting they didnt even make the food so they could get out early. Dont go here. read more

Have been here a few times now. If you're looking for a much healthier option to eat out and get something closer to a "fast food" timing on getting your order and out the door, this is a great option. All the ingredients are always fresh, and almost every item on their menu is made from scratch. The team that works here have always been in a good mood and had great attitudes for my 4-5 visits so far. Max was especially helpful and energetic. While most items have the allure of a healthier approach, almost all of the smoothies will get you with their high sugar content. Just order 1/2 - 1/3 of the sugar, and you'll mitigate this from a carb and calorie standpoint, (you can also order Splenda instead, if preferred), most smoothies will have plenty of sweetness and flavor with their core ingredients anyway. Highly recommend this location! read more

This tropical smoothie is the worst one I go to. I love Tropical Smoothie, but this location is not good at all. I occasionally come here and every time they mess up my food or smoothie. They just gave me a smoothie 3/4 of the way full and it was barely blended. Last time I went the quesadilla looked like a 5 year old slapped it together. The employees need to be better trained to not give out bad quality food and drinks. read more

Tropical Smoothie Cafe - this is how they gave me my smoothie. wasn't even close to the top. - Juice Bars & Smoothies Near Me - Rochester Hills, Michigan