I've frequented this location for at least 10 years, probably more. Not sure what's with all the negative reviews, but this is my most frequently visited Tropical Smoothie location, and I have no complaints. My smoothies are consistently good, and I'm picky, the staff is friendly and helpful, etc. I'm not saying there's never been a mistake before, but that's 100% human, and they fixed it promptly and apologized even though it wasn't a big deal and things happen. Also, try the chia banana boost with strawberries instead of peanut butter. I'm addicted read more

Tropical Smoothie Cafe - Chia banana boost with strawberry instead of peanut butter - Juice Bars & Smoothies Near Me - Virginia Beach, Virginia

a bunch of unsupervised 15 year olds running the place, standing behind the counter on their phones not paying any attention to customers. not a good look read more

We've been back here at least four or five times in the last month and the smoothies are consistently good. We've had the detox, Island Green, cranberry truffle, and other fruity smoothies. The pesto chicken sandwich is not oily and tastes very fresh and mild. The only problem is that nearly all of the smoothies contain huge amount of sugar and I wish they could somehow decrease this and not lose the flavor. The only exception is the detox has no added sugar. You really have to watch out for the calories. I have to remember to ask them if they create customized smoothies from scratch. And oh yeah the staff is really friendly. read more

For a first visit this was pretty good. I travel in this area often and honestly never even knew this Tropical Smoothie was there. The location is just off the corner of General Booth and Nimmo Parkway in a strip. The lot and walks were clear of debris. There is parking in directly front for full size and compact parking in front close to the road. The dining room is large! Probably the largest I've ever seen in a Tropical Smoothie. It features a fireplace which is cool and a large communal table. All the tables and floor was clear of debris. There was a large group of military that was just clearing as we entered. I hit up the men's restroom which is in the rear. I found that it had proper supplies and everything worked. The underside of the toilet seat was dirty. My daughter was the only one eating. Her order a cheese quesadilla and a Jetty Punch smoothie. The young male staff was efficient in taking the order. The app worked flawlessly which provides rewards and pays for the transaction. The order was called out within 5 minutes, or so with the smoothie first. My daughter reported both drink and food good. I would return and a 3.5 seems a better fit. Rounding up with good food and service. read more

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Let me let you guys in on a secret, I'm falling in love all over again with this place. I been away for a little while ( not too long but long enough ). The have smoothies for $2.99 before 9 which in my opinion is a good deal especially when they're normally $4.99 ( so I guess we all can agree $2.00 off is not that bad of a deal ) most of us would agree anyway. So if you're near a tropical smoothie cafe and if it's before 9 am, take advantage of this deal and even if it's later than 9 don't let that stop you from checking this establishment out!. I'll definitely be returning sooner than later. read more

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Something has changed at Tropical Smoothie when I used to pick up my order. It was always made fresh now when I order it and I go there I can tell it was premade and it's frozen out of the freezer and it's not as good as being made fresh-- be aware people read more

When I'm outnumbered 2-1 on where we get lunch, I'm sometimes forced to get what I don't want. Today, I settled for a Thai chicken wrap and Peaches and Silk smoothie at my least favorite TS location. I offered to pick up after we ordered online. I noticed that they have updated inside. They opened the space to make room for more tables and they even have a small kids booth which was being taken advantage of. It's a nice improvement, but really doesn't make me think any better of this location. The cleanliness of the servers and the quality of the food and smoothies hasn't improved. The young man who helped me at the counter today spent most of the time he was helping guests, scratching at his dreads. Please, God, I pray he doesn't come anywhere near the food prep areas or blenders. Speaking of food, I enjoyed the taste of my smoothie - the part that was actually smoothie. Considering their prices have jumped recently, I was disappointed that mine wasn't full and contained a good 1/2 cup of solid ice chunks. My Thai chicken wrap was tasty, but I had asked for the dressing to be on the side and it was slathered in dressing anyway.. with a side cup to go with it. I really, really need to argue more for my choice at lunch time. It's just not worth the cost or the gross-factor! read more

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The smoothie was good, but the staff was... off. Sitting at the bar area while trying to connect my laptop to the wifi, I heard interesting tidbits between the crew members like "I f***ed up this order" and "Are you gonna wash your hands?" read more

Tropical Smoothie Cafe - Tropical Smoothie in Virginia Beach - Juice Bars & Smoothies Near Me - Virginia Beach, Virginia

I can totally agree with the reviews noting the staff; however, the past couple of times I've come in the staff has been completely different (in a good way). My food was good, my smoothie was good, and my service was good. Also, this store has a new look and it's really nice. It makes you wanna eat there and not just grab and go. I got the king Caesar chicken wrap with faux chicken and I highly recommend to other vegetarians! Great menu for meatless eaters! read more

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Horrible service. Manager does not care. Ordered a smoothie that has an item I am ALLERGIC to, and they will not allow me to switch out the smoothie. Told me to pay for a new one. I find it baffling how if you are allergic to an item, that they will not let you replace it. Store needs new management for sure. Alexis is not it. read more

Standard tropical smoothie cafe. Stopped in for a smoothie snack last weekend but when they asked if I wanted sugar or splenda in my smoothie I said neither... they obliged so it wasn't defeating the purpose of the smoothie in the first place. Tasted fine without either. read more

Would have been 3 stars but the customer service was poor. I stood at the register for a good minute while two ladies worked in front cleaning blenders, I guess? Nothing was said to me although we made eye contact. I felt like I was inconveniencing the staff. Finally, one of the ladies asked another to take my order. I ordered a buffalo wrap and an orange dream. The buffalo wrap was ok, as usual. The orange dream was amazing, just as I like it to be. If it weren't for the poor customer service, I would have given 3-4 stars. read more

Can't ever go wrong with TS! But I did notice during my visit/purchase today that prices went up! I want to say by at least a dollar! That's inflation I guess. Smoothies are still good. I noticed the 2 we purchased today weren't as sweet as usual, which is good I guess. If you want quick food (wraps, sandwiches, even tacos now) & good smoothies, come here! My favorite smoothie is the Beach Bum with white chocolate v regular chocolate. read more

Smoothie taste was good but my food did wrong order. I don't like wrap. I order bowls but I got wrap. I going back for Smoothie read more

I grew up in VB just down the street from this TSC and came into town to visit. I go to TSC frequently where I live now but every time I come to this TSC there is almost always an issue with my order being wrong, forgetting to put part of my order in the bag, etc. Yesterday I ordered my usual island green smoothie and before I took a sip I knew something was wrong because it was a very pale green. Low and behold it tasted mainly like ice, no sweetness, there was no way it had mango or pineapple in it. I get this smoothie all the time at other TSCs and this was definitely not it. When I looked at my quesadilla some of the chicken pieces were discolored and slimey. I would have asked for a different smoothie and shown them the chicken but it took over 20 minutes to get my order and based on my past experiences here it just wasn't worth the wait. I LOVE tropical smoothie but will drive farther to a different location whenever I'm in town. read more

Tropical Smoothie Cafe - Island Chicken Quesadilla nasty chicken pieces - Juice Bars & Smoothies Near Me - Virginia Beach, Virginia

They literally always get my order wrong, and do not move fast. Ever. I only come back because they are the only place to get a health conscious meal within the vicinity of the base I work at. Seriously though-- the online order has the instructions printed right on it. How hard is it NOT to add sugar to a smoothie? read more

We're coming from Hawaii so to stop in for a fruity, healthy, and light dinner was an easy choice. The place is very modern, open, and inviting ....the cashiers however were not. They seemed young so not sure if the lack of respect comes from a bad upbringing or if it wasn't taught during new employee training. It's 5:24pm so it also may be the shift. Regardless, 3 stars it is for bad attitudes. Food is good! read more

Tropical Smoothie Cafe - Juice Bars & Smoothies Near Me - Virginia Beach, Virginia

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So I see this location only has 3 stars but today's visit has be wondering why. I had THE BEST wrap I've ever had at a trop smoo smoo (that's what I call it) today. As you can see, it wasn't tightly wrapped but it tasted so amazing. I always ask to toast my wraps twice since I like it hot all the way through and today I was not disappointed. I also ordered my usual avocolada with no sweetener because I'm sweet enough and it was so creamy and has no kale chunks like some locations leave. It was pretty busy and the team rocked it! The renovation looks great too!! read more

Tropical Smoothie Cafe - Buffalo chicken wrap. Not wrapped right but so good - Juice Bars & Smoothies Near Me - Virginia Beach, Virginia

I come here often as it's (in my opinion) the best smoothie place near my house and I've never had any complaints, foods always good (I get the flatbreads) and the smoothies are refreshing and the employees are always friendly. One of my favorite places to go read more

Food was great until halfway thru I found a thick short hair, when I asked for a refund I spoke to the manager who dismissively answered a phone call as I stood there waiting to speak with him/her. As I explained I found a hair they asked, "after you ate all that?" The smoothie was great, employees were very nice, but the manager was very rude to me. Awful customer service. I was refunded but the manager was very reluctant. So rude read more

Worst. Service. EVER. Are you kidding me? Hey an adult in here. I got weird chicken in my sandwich. The smoothie was watery?? And the service was embarrassing. I'll never come back read more

I love TS, I just think they need more people working to speed things up a bit. And they also need a manager that's over 18.The line at this location is always long. For some reason everytime I'm here it looks like High School just let out....maybe they're here to give the manager her homework assignment, dunno. My usual is the jamacian jerk wrap and the lean machine. FYI- jamacian jerk has the least amount of fat than any other wrap. Great for picking up a tray for a football party. (Yay!Football Season!) Soups are good too when they have them.....they're always listed but always out. read more

This TSC is nice. Service is always quick and people are friendly. Enjoy the open space and plenty of seating. Place is clean and I have never had an issue with an order or the food itself. Trying to call ahead sometimes can be hard to get through but the line moves fast. Would recommend getting the app. I have been using it and not only the rewards but the ease of pay and ability to order ahead I really like. read more

We love tropical smoothie and we always try to find one everywhere we go. Employees are very kind and we have always gotten our order correct. The options are endless and smoothies and food are always made to order and very delicious. Pricing is good too, $4.99 for a huge smoothie (not sure how many ounces) the only thing I wished they did have was a couple other choices for cup size! Sometimes I just want a small smoothie with all the nutrients and don't want a big one! But other then that, we love them. read more

If you've been to one Tropical Smoothie Café, you've been to them all. The service wasn't bad. Not overly friendly, but not horrible either. The establishment was clean and the service fast. read more

Tropical Smoothie Cafe - Juice Bars & Smoothies Near Me - Virginia Beach, Virginia

Very poor customer service experience. The lady taking orders has an expression on her face that says she doesn't want to be there and her actions support that expression. read more

The food has always been good here. I normally don't do smoothies too often. This time , I came in to get a salsa sunrise wrap. They did it even with the special order of extra bacon in lieu of ham. This was good as always and will definitely be back. I was the only one in there this morning. read more

Young staff and preparing a food order is not a priority. Watched a girl in the back kitchen area throw a handful of food at a younger guy.. while I waited 30mins for a black bean wrap.. read more

Call your order in ahead of time, it's MUCH faster:). This is a very clean And convenient location too. read more

I love this location. Everyone is always so friendly and I feel like they are always going for good customer service. Smoothies are amazing as well! read more

Good looking food... Not so good service...minus 2 stars... Treated us like we were a inconvience... I had the peanut butter crunch flatbread with an acai smootie to top it off... Pretty tasty.... Store was really clean and we'll decorated..nice visual atmosphere.. read more

Tropical Smoothie Cafe - Juice Bars & Smoothies Near Me - Virginia Beach, Virginia

Awesome food and great staff. I usually get the Acai Berry Boost smoothie with no sugar and the Salsa Sunrise Breakfast wrap. No complaints.

I love Tropical Smoothie. It offers happy hour prices on smoothies during certain times, which makes it even better. Decided to visit this location since I'm right down the street. The staff here is terrible. So rude and they don't care. Try another Tropical Smoothie location read more

Two stars because I like their food. Staff is ridiculously rude. They argued who was going to take my order. Finally a young man came and took my order who obviously was annoyed they were seriously arguing over it. It was not only rude but shows their work ethic isn't all that either. Because of this I'll probably never return to this location. read more

Unbeatable price! Got a full meal - sandwich, huge smoothie, and chips for less than $11! Only visiting virginia for a short time, but I'm definitely coming back here again. read more

Buffalo chicken wrap is the best! With extra buffalo sauce! A beach bum with white chocolate, light on the bananas or a kiwi quencher, add coconut! But, with any of the smoothies here you can't go wrong! Environment is always clean and staff is very nice! They are pretty speedy as well! All around a good place to grab a semi-healthy meal! read more

My first experience with Tropical Smoothie was back home in Florida, I was glad to find a few in the Virginia Beach area. First off their smoothies are amazing! And the food is really good too and healthy. I recommend trying the Chicken cranberry walnut sandwich. read more

Waited more than 30 minutes for two smoothies and four people that were behind me got their smoothies before me. One of the girls noticed I was still standing, waiting for my smoothies, and asked me what I got. They obviously lost the ticket and forgot about my smoothies. I also noticed that people kept coming in and waited to order and not one crew member greeted them or told the guest they'll be right with them, that is horrible customer service. The crew members were also joking around and gossiping instead of focusing on all the smoothies they had, or else you wouldn't have forgot some smoothies. I will not come back to this tropical smoothie and they don't even deserve one star. read more

I love tropical smoothie. One of my favorite places to go. But the one on general both has been one of my worst experiences. I got there at 11 with many people waiting around. I didn't end up leaving till about 11:45 and I only ordered two smoothies. There were three people working and moving at a very slow pace. And I've seen other workers at other locations with only two people getting orders in and out. When I got my smoothie, it tasted like there were thousands of seeds. And when my mother got her smoothie, it looked outright disgusting. It was no where near blended. There were so many chunks. It was way too sweet. It was sweet because they got the order wrong. She asked for Splenda but they still put sugar. The only reason why I give them two stars us due to the cleanliness of the environment and how big it was. read more

Customer Service is Horrible. Last night I arrived at 7pm, was not greated by the young man cleaning up by the register, who then walked back to talk to his co-workers. Sometimes, a simple "Hi, ill be right with you" goes a long way. It seems like everytime i go to this location, whoever is working is not happy, or gives any effort in a pleasant exchange. Sad, because what was once a favorite, is now something to pass up. Hope the attitudes change. read more