Best spray tan I ever had!!! Debbie always makes me feel very comfortable!! I also got a great deal…read moreon teeth whitening, it was awesome!!! They deserve 6 stars!!!

Awesome customer service!! Very friendly and efficient. I got an Airbrush tan. She uses all organic…read moresprays - which is great for sensitive skin. She was very helpful about which color would be best with my skin tone and very detailed with her "after tan" care instructions. The only drawback is the parking. I will definitely go back and highly recommend!

I had a massage and facial this past weekend. The shea drizzle massage with Laurel was the best…read moreI've had. She listened to my concerns and addressed each one. She worked out an issue I've been having with my back for months. It was only an hour but felt like more. I will DEFINITELY book with her again. I booked a Nourishing & Re-balancing facial. After looking over my skin, the tech she said recommended a vitamin C facial. At no time did she say...oh by the way this will add $33 to the cost. And added a $21 eye/forehead mask without telling me. So great experience until I went to check out. The additional $54 was a surprise.

My husband and I were treated at Complexions Spa for four treatments over two different days. The…read moreenvironment was very serene and relaxing, and the treatment providers were very good and very professional. Unfortunately, the reservationist, front desk staff, and spa attendants made many mistakes, lacking a significant level of professionalism you would expect at a spa of this caliber. These problems included making a mistake on the second day with one of my reservations where I was sent a male instead of female massage therapist for a 1.5 hour massage. When I brought it to their attention, the massage therapist (not the front desk administrative person) offered a half hour massage with a woman instead of 1.5 hour to "fix" the mistake. I told them I wanted to speak with the front desk person and strongly objected to the supposed solution; they came up with an hour massage with a free add-on (hot stone massage). I had to work hard for this - they made things much more stressful than it should have been. They also told us wrong information about their tipping policies for certain massage therapists and made it really difficult to tip people, did not tell massage therapists to wear masks for both of us (which we had requested ahead of time and they had done the first day), had a cold spa attendant greet us who was suppose to make us feel welcome but lacked warmth and social graces, another spa attendant touched me repeatedly (which you do not do with out consent), etc. When the owner, Denise DuBois, called to talk about the numerous problems I had outlined in an email, she was highly defensive. I felt SO tense and uncomfortable with how she behaved towards me that even though she apologized for our experience at the spa and ultimately offered two free massages (for myself and my husband), I/we could never imagine going back there; we did not accept the offer. We do NOT ever want to go back there again. There was a significant lack of warmth and empathy for the level of problems and mistakes from staff and the stressful impact of this in real time and when discussed later - it was quite shocking. We have been to spas and all types of treatment providers in the U.S. and in Europe and have never been treated so unprofessionally by the administrative end of a business. It clearly comes from the top down and is very problematic. Added note: I have a friend who warned me against this place, because she had been there a half dozen times, and they made a mistake every single time with her reservation. When I told this to Denise Dubois, she wanted to know the name of my friend (talk about this request being inappropriate), and she found it hard to believe what I was saying (again, inappropriate). I was really taken aback; a professional does not do this. My friend recommended another spa in Saratoga Springs that she loves. I am going to try them.

Sadie is an amazing massage therapist. I highly recommend her. And wow! The spa is so nice!! The…read moresauna and the general vibe is super relaxing! Love love love it. Will definitely be back

Extremely disappointed and frustrated!! My sister purchased and gifted me a $120 gift card for…read moreChristmas 2023. I was informed today by the new owner that they wouldn't honor it because my sister purchased it over a year ago (End of September 2023). How am I supposed to know ownership changed?! So sad this new ownership is more concerned about their bottom line than their clients!! This is no way to run a business- shame on you!!!!

Made an appointment online for a couple massage a week in advance. This was the only spa I've found…read morewith an easy navigating online appointment. Other spas took appointments either over the phone (wouldn't pick up) or through email which wasn't easy, but the Saratoga Day Spa made it convenient to book it online for someone coming from the city like myself. Once entering the building it was located on the 2nd Floor. We were confused at first because the door sign said to ring the doorbell and wait outside. I found it easier to call them because they had other clients at the time. Once I called, they came out and got us. There are 2 bathroom keys hanging outside the door: one for women and for men. The facility was clean and spacious. My partner and I were led to the couple massage room for a swedish massage which was beautifully decorated with Christmas theme and cozy. They asked us if we wanted to focus on specific body parts and gave us time to get settled in the massage beds. I wanted more attention on my upper back shoulders and neck, which they delivered. There was a heating pad on the beds and you can adjust it yourself. They are very friendly, courteous and have good bedside manners. They offer you water before and after the massage. I recommend this spa.

This place is great! I had the deep tissue massage and the therapist was very talented and listened…read morewhen you answered about any injuries or tension, etc. Felt great after and can't wait to go back.

Iris has just given me a beautiful set of nails! My own nails are very fragile. They split and…read morebreak easily. Now, with the treatment Iris gives me, they're strong and elegantly shaped. What a pleasure to have nails I can be proud of that also hold up as I type, do house work, and play the piano. Many thanks to the owner, Tiffany, for creating such a clean, well managed nail salon in downtown Saratoga Springs!

Wife and were pedi walk-ins on a whim. Boy were we happy to have found this place. Wonderful staff…read moreand service. Great sense of humor and customer service. Really nice chill vibe and the service was exceptional. Highly recommend this awesome salon.

Had a massage with Sarah, who was wonderful. Very relaxing and calm atmosphere. Loved the…read morelemongrass and bergamot addition to the massage oil. Will be back for my next adventure up here.

Such a beautiful location, I stopped in here for a facial and can't wait to go back! The staff were…read moreextremely helpful and kind, and the atmosphere is so relaxing and welcoming.

Amazing. I've tried several places over the last few years. I get a message every two months or so…read more They were all good. This was incredible. The best Deep Tissue Massage I can remember getting. Kelly was incredibly personable and very accommodating (when I called, she worked to get me same day which I know isn't possible all the time). The facility is very nice. Most comfortable table I've been on that actually bends at the knees. Very comfortable face pad (sounds dumb to type, but true). I didn't have to say a single thing the whole session, pressure was perfect. She found literally every spot that needed treatment. I will be returning here. I am just a regular guy who has stress and sore muscles, but I was seriously that impressed.

I just received a facial with the LED mask treatment and it was wonderful and relaxing. I am a…read morelady of a certain age, who still has oily, sensitive and sometimes acne problematic skin and when she cleaned my face with this milk solution, OMG, my skin has never felt cleaner. After all was done, this was the first time that I didn't want to put my makeup back on. Kelly examined my skin and we discussed my previous experiences and treatments and what I was doing now. She made suggestions what I can do going forward once home and what treatments may be good for me in the future. This is a small spa that will make you feel like you have just received services from the very best in the business and you will know that you have. The prices are similar to other spas in the area but Spa Rituals will not disappoint. Go there, get your treatments and take care of you. Self care is self love Thanks Kelly for your expertise, Tanya

Great service, super friendly! Hair stylist was accommodating since I showed up earlier than…read morescheduled or intended, haha. Would definitely recommend to anyone who lives in and around the area.