Extremely great service! Gabriel has now been taking care of our pool for two weeks with Julio's…read moreoverseeing of the entire process and we couldn't be happier. They are responsible, responsive and communicative. There were some issues with the actual filtering system we have in our home and since the moment Gabriel first came to visit he made sure to equip me with the right staff to come check the system and an electrician to double check that it wasn't anything related to the wiring that was affecting the pump. Needless to say they resolved the issue in less than a week and have been extremely attentive. I'm so happy I was able to hire them for this service and would highly recommend doing business with them eyes closed. Thank you Julio and Gabriel for your services, I look forward to our continued business relationship.

We reached out Coolnesssa and were immediately called back. Julio was very informative on the phone…read moreand worked within our parameters. The price was very reasonable for the requested service. The tech, Gabriel was very professional and arrived within the time frame set by Julio. Not only did he clear our pool, but was very knowledgeable with the task at hand. He arrived the next day, as promised and proceed the same great service.

I had an excellent experience with General Pool and Spa. Their team is extremely professional,…read morereliable, and knowledgeable. They take great care of the pool and always make sure everything is clean, balanced, and running perfectly. What really stands out is their attention to detail and the quality of their service. The technicians are always respectful, punctual, and clearly experienced in what they do. It's great to work with a company that truly takes pride in maintaining your pool. If you are looking for a trustworthy pool service company that delivers consistent results, I highly recommend General Pool and Spa. Their team does an outstanding job every time.

The service is great esp when you need their help for something they make things easy for you.read more

Excellent choice for pool repairs! We contacted Matt to check out a stubborn issue with the skimmer…read moreand he had someone come out same day to resolve it. I was very impressed with the response and results. Overall, I would give them 5 stars and definitely recommend them if you're in the market for pool services.

These people are professionals. They know pool chemistry and complicated pump systems. They are…read morereliable and always show up. The owner is very easy to reach by text or phone. They are not cheap but I guess you get what you pay for. The owner, Matt is friendly and reasonable and very accessible

Super Pools have everything you want in a pool tech. They are punctual, priced fairly, extremely…read moreknowledgeable, attentive, genuine with amazing customer service and delivered results. I would highly recommend them to any family member, friends, and strangers alike. Couldn't be happier with the work received and am very glad I won't ever have to search another pool tech again; sticking with them as long as I own a pool. They have replaced my pump, shocked my pool and I will soon hire them to resurface and tile my pool. I appreciate you guys, y'all rock!!!

My experience with Superb Pools was an absolute nightmare. My pool was left in worst condition than…read morethey found it in. Avoid at all costs!! We moved into a new home that had a saltwater pool and wanted some work done, as well as find a company for regular cleanings. We wanted to have the pool light replaced, as well as have the tiles acid washed and the surrounding brick pavers cleaned. I was given a quote on Tuesday, and told that if I could approve and pay deposit by Wednesday, the work could be completed that week. We went ahead and approved the quote, as well as paid the 50% deposit. Thursday morning the work began on schedule and things appeared to be going well. We were told the pool needed to be drained below the light, but they drained the entire pool instead. It was initially not a big deal, but when they called and asked us to approve additional work since the pool was already drained, I should have realized then how this company does business. Thursday evening I received a text saying the pool was being filled overnight, and to give them an update in the morning so they could come back and finish up. I sent a text with a picture around 9:00 am. By about 1:00 pm when I had not received any response, I called and texted again. No response again. Finally someone responded and said they would be there by 3:00 pm. I received a call at 3:00 pm stating they were picking up the sealant and on their way. Someone arrived around 3:45 pm and put several bags of salt and chemicals into our pool. I could immediately tell that it was WAY too much salt, as it created a rim around the entire pool. The individual left about 10 minutes later with our pool looking absolutely terrible... lots of dirt and debris, a salty rim formed all around the pool, and the machine beeping saying there was way too much salt. I assumed they were coming back and would not leave their customers' pool like this over the weekend. Especially when they said the work would be done this week! After about an hour, I reached out with pictures and videos asking when this was going to be corrected. I sent numerous texts, phone calls, and emails over a two hour period. Finally someone responded and told me that this was completely normal and that the salty rim would be filtered out, and that the rest of the work would be done the following week! Keep in mind the machine was telling me our pool had twice the safe limit. I'm not sure whether they just do not know how to service a saltwater pool, or if they are just that negligent, but this company should not be trusted in your home. They also had the audacity to send me a bill for work that I had to hire another company to come out and fix/ complete. Our new company was APPALLED at the condition our pool was left in and has encouraged us to report them to the State. Save yourself the headache and avoid this company at all costs.

I ask 360 Pools for help with my pool pump a couple months ago and Vincent was very helpful and…read morefast with understanding the problem. Taz came on time and change the seal with great competence A week ago I decided to order a new pump and motor online due to the noise of the motor and install it myself ... So today I pushed myself to do it but after the work was done the motor was running 2 minutes and stopped again and again. I texted Vincent for help and after several exchanges of texts and pictures he suggested that it was a problem with the voltage. I was sure that my timer was on 110 !! After checking , sure enough it was 250 V... so I put back the switch of the motor to 220 and voila it worked !! Tank you much Vincent for your help and patience I highly recommend 360 Pools and team Phil

Fixed my broken valves and went above and beyond to make sure everything was working properly. A+read more

in the last 3 months my charges just for chemicals went from $80 a month to $120. They quoted me…read more30 days ago for cleaning for $120 to $179 and if i want to change back to chemicals only they would cancel my set after 10 years

I have had Pool Troopers maintaining my pool and large fountain for the last 1.5 years. They have…read morebeen terrific until this last 2 months. Two months ago, they have become horrific!! I have called headquarters twice now reporting the lack of service. They have assured me that the local service supervisor would get back to me. Initially he did. I told him that the fountain has been green for 2 months. No one is adding chemicals. I told him that the person maintaining the pool is adding chlorine. I have a salt water system and salt should be added, never chlorine. I even reported that I told the service person 3 times of this problem, but his English is not good and only responded by saying I only add chemicals. Gates have been left open. Pool equipment has been damaged. I contacted HQ again about this situation and I was told that the local people would get back to me. That was last week and I am still waiting. The fountain is still green. No chemicals have been added. They are still charging me for service and I am receiving their standard email stating that the pool and fountain have been serviced and there were no issues. Although the pool is crystal, the last time they put salt in the pool, they did not care how thy did it. Salt was poured all over one of the children's float in the pool. Simply sloppy ad very unprofessional. I am still waiting for a phone call, an email or text from them to understand why I can no longer receive acceptable service!!!