This is a great little boutique, gift store, and pharmacy, with a little bit of everything…read more They have plenty of home and garden decor. I always enjoy ringing the wind chimes. They have lots of what I think of as comfy old lady gear -- they have a brand of clothing that looks a lot like Lilly Pulitzer but is less expensive, cozy slippers, Vera Bradley bags. Great place to shop for Mother's Day basically. There's a full aisle of Hallmark cards, another aisle of wrapping paper and other gift wrapping items, lots of yummy candies including big brands like jelly belly and Russell Stover and a local section featuring Hellman's nuts and candies. They also have a full service pharmacy, and an ice cream shop at the front of the store.

Got a lot of attitude today when my friend needed to use the restroom. Told there wasn't a public…read moreone but they don't need to. They are in direct violation of Michigan Act 469 of 2008 requiring business to let people use the bathroom who have a medical condition. I know their bathroom is in the stock room but they could partition the access to the john. Also, there were more than two people working at the time. Won't be back.

I have been coming here since the early '90s when I was a student at K. Tons of beautiful paper…read moregoods, wrapping paper, cards, notebooks, etc. Beautiful and unique selection.

They have a stunning selection of paper goods, wrapping paper, cards, and notebooks, beautiful and…read moreunique finds every time.

What an absolutely LOVELY store! So many fun finds from monogrammed items, adorable baby outfits,…read moreFrench soaps, serving platters, candles, and mustards -this store has it all! Bree was so lovely and helpful with her customers -I highly recommend a visit.

Ever since Initial Attraction opened, they have had great customer service and fabulous inventory…read more Some companies might rest on their laurels but not this shop. IA just gets better and better! If you're shopping for a gift or just want to treat yourself to something special, Initial Attraction should be your destination. It is one of the best gift shops in Kalamazoo if not the best. I also want to give a special shout -out Maryann & Gail. They ALWAYS go above and beyond to make sure a customer has their needs met with perfection. They are great at suggestion if your not too sure what you're after. If you need a place to find extraordinary customer service and beautiful and diverse inventory and personalized gifts this needs to be your next stop!

Great service Get above and beyond flowers for price $…read morePuts the best bouquets together at last minute Notice!

Needed a special order during the busy Mother's Day season. Polderman's made my 93-year-old mother…read morevery happy. Thank you!

Super cute spot with so many great options! Chocolatea…read moreoffers tons of loose leaf tea options in large canisters for you to collect from, complete with any and all supplies you'd need to make a great cup or pot of tea! We stopped by on a recent weeknight, toward the end of chilly night for a pot of tea and a dessert! You can choose from any of their tea offerings for an in-house pot! We loved this option! They also offer single servings of all sort of teas and coffee drinks! They offer a quaint little area to enjoy your treats if you'd like to stay for a visit with a friend! There is also a nice outdoor seating area for when the weather is nice! The dessert case is truly something to behold - so many wonderful looking treats! We also saw a menu with some other food items available such as quiches or sandwiches. The staff were extremely helpful with all of our questions - very friendly and kind! Definitely recommend Chocolatea for a really nice experience that leaves you feeling like a valued customer! :)

I had a few moments between appointments, and chose to enjoy the peace and wonderful tea at…read moreChocolatea. I enjoyed a lovely tea latte and time with my book while sitting by Portage Creek. Not only is the tea selection nearly endless, but the array of decadent chocolates and desserts are perfect accompaniments.

World Market has lots of unique items. I was looking for tea options for a birthday gift and found…read morewhat I needed. The cashier was very friendly.

Love shopping here for international food, furniture, and crafts. Also has a large collection of…read morebeer wine and liquor. Some prices are a bit high but other quite low, so check prices. Staff is always helpful and polite.

While this store is small, they have packed a reasonable amount of anime products into the store…read more I enjoyed the silk screens on the walls and the stuffed animals. The worker was friendly and got to talking to my husband since my husband once worked at the T-Mobile kiosk in The Crossroads mall this store is in. He was helpful and answered the questions I had. I'll definitely be coming back next time I'm in kzoo.

Small store with a variety of anime souvenirs. Also has other Asian items, but mostly anime. Prices…read moreseemed reasonable in comparison to what we have seen online. Only one worker there at the time. He didn't speak to us at all. Store was quite clean & well lit. This store is not for everyone, but if you are into anime it is a must see.

I'm not from the area but always check out local bookstores when I visit other cities. This is a…read moreBookstore was a must visit. Wide selection of books, and gifts. Cute, comfy spots to read and relax. Factory coffee cafe is located inside This is a Bookstore - they serve bagels, sammies, coffee and adult beverages. Walked across the sidewalk and visited Book Bug which is a children's book store. Again, a wide selection of books, comfy sitting space and a playhouse for the kiddos. Service was quick and everyone was friendly. I plan on visiting again next time I'm in the area.

I always come here for books amazing stock love the ambiance there i also love the cafe i could…read moreread in there for hours

If you want a different, multicultural, or hippie vibe for your home decor this is the place. Same…read moregoes for gifts. This is not for the meek. This kind of decor is for the bold, young people, and wanna be hippies. Loads of stuff from developing nations, which some might see as gaudy, but that's just one perspective. I love this stuff. Prices for most things seem pretty reasonable too. NOTE 1: Store policy is NO RETURNS; however, they might offer exchanges. I am not sure. NOTE 2: Within the past year ('25-'26) the store moved from the mall's lower level to the upper level.

Sleeping Tiger Imports is my go to place for anything my hippie heart desires.  Incense, tye-dye…read moreshirts, or home decor, I'm here ready to buy it all. I don't really know where my love for hippie decor and clothes came from, but I know most items I buy come from here.  I have been enjoying Tiger Imports for years and will continue to enjoy their items for years to come.  Thanks for making this hippies heart happy.

Cool stuff but the customer service is horrid. The first person who greeted us walked up with a…read moremouth full of pizza and a slice in her hand and said "hi there". We didn't even know if she worked there so my wife asked and the girl said "yeah I do I can help you". We said she could finish her lunch then come back and she said: "no its ok I don't mind..." We told her we would rather wait and she thanked us and went to greet others with her greasy pizza in hand. After waiting an hour we came back only to find that they engrave the wrong piece. Rather than apologizing in offering to quickly what are some extra mine I told us it would be another 30 minutes. When we disagreed with that they submitted to having a new one ready in 15 to 20 minutes. Obviously the staff here has been poorly trained by a manager who has no leadership ability. Neat products if you're willing to suffer through a poor experience from a staff who doesn't care about serving the customer. I would have given 0 stars but the girl we bought our item from (not pizza girl) was actually nice.

I was once an employee at this location. To say that associates are poorly trained is an…read moreunderstatement. I was never allowed breaks and it was suggested to me--without fully saying it--that I wasn't even allowed to leave the kiosk for a bathroom break. The assistant manager (now the manager) was a bullying monster who treated us, and customers, like we were dirt. I heard her, more than once, make racial slurs towards customers and argue with customers over her own mistakes. The associates did the best they could with the minimal, terrible training they had. Customers were treated terribly by the assistant, associates were treated terribly by the assistant, and any problems were not handled professionally. Instead, she blamed them on everyone else or on the customers themselves. Even when I purchased items and the assistant did the engraving, she was too lazy to change the glass needle to ensure that it was a crisp engraving. A gift I got for my parents ended up looking fuzzy and grainy because she couldn't be bothered to do her job properly. I'd like to say we did good work there: engraving was fun and rewarding, especially when a customer was happy with the result. But the nightmare of dealing with the assistant wasn't worth the hassle for myself and for some of the other employees who worked there at the same time as me. I can't imagine what it must be like for customers trying to purchase items and having to deal with her. Please, save yourself the trouble: don't shop there or work there.