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    Troy Arthritis Care

    2.3 (3 reviews)
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    3 months ago

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    3 years ago

    Appr was at 1 been sitting here for 2 hours in pain! I just got up and left!. Very unprofessional!

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    6 years ago

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    CENTER FOR RHEUMATOLOGY

    CENTER FOR RHEUMATOLOGY

    1.0
    (2 reviews)
    27.2 mi

    If they had an option for negative stars for this place,i would've done it.I have been waiting…read moreeight months for this appointment. They have rescheduled me now three times. This place is a complete and utter joke! Please for the love of God.... if you're suffering from any autoimmune disease, and you actually care about yourself, unlike th or you're just simply going here because you have a hangnail to see these people make sure that you find a different provider. If their first impression is anything about the care that they will provide for you, this is absolutely not the place you want to go. Disgusting!!!

    i met with Dr. Cossgrove in her Saratoga office and I did like her but the office staff was…read moreextremely disorganized. As I waited over 45 minutes for my appt, two patients were turned away with the office staff saying they had the wrong appt, even when patients showed their appt card. This happened to me on my follow up appt and I was turned away, but not before the office staff were very rude to me. One took out a binder and showed where it was documented that I relieved a call for my appt and the information was left on an answering machine. I told her I don't have an answering machine, or even voice mail for that matter. I showed her my appt card and my cell phone to verify I had received my call on a different time and date than she had logged. None of that mattered and she told me I could not get any info regarding my test results. I called my PCP who gave me my results and told me I should schedule a new follow up appt. When I did call, I was told I could not be seen until I paid a $50.00 "no show" fee. Even if I could produce my appt card with the incorrect information on it, they told me I would still have to pay this fee. I think this is rediculous and I'd be afraid to go back for the next appt only to be told sorry....... This office needs to get it together.

    Troy Internal Medicine Group

    Troy Internal Medicine Group

    5.0
    (1 review)
    0.1 mi

    I've been in the medical field for 7 years and this practice seems great so far!…read more I had to switch doctors because my old Dr was an hour away and I could NEVER get in to see him with my work schedule, and would no longer fill my Rx without making another appointment. I'm not a doctors type of person. I've had the same primary care for 7 years, although I wasn't thrilled with him, I had no reason to change because I wasn't there enough to care. The thought of changing was not thrilling to me. I saw Nurse Practitioner Ericka Matzen at this practice and she was LOVELY! So were the staff! She was fairly new to the practice, but she made me more comfortable in one visit then my previous doctor had in 7 years. I lost my father last Christmas. It's sometimes very hard to talk about along with my mental health and the staff and Ericka made me feel very relaxed. Had no issues whatsoever with medication reordering, and also had my physical done. Was very thorough with her questions and physical. It wasn't just a look at your ears check lungs and heart and that's it, which is awesome. Overall very lovely and sweet staff, great friendly atmosphere. In my personal and professional opinion do not knock a NP, ever! I know people want to see the "actual doctor" a lot. But NP's are more use to the hands on bedside care that doctors may not focus on so much. After all they were once nurses!!!! I 100% recommend Ericka!

    Troy Arthritis Care - rhematologists - Updated June 2026

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