I found Aegis a few years ago in some list of best travel insurances and have used them at least…read moreonce (too hard to figure out who I used for prior trips) for a trip longer than 30 days also because wanted to make sure to have medical evacuation coverage because (conditions not covered by the free travel coverage under my travel Visa card. This time I wanted an answer to a specific question. What happens if lack of crew delays one flight and I miss my next. I don't like the answer but I think it's true for all or most travel insurance companies. The situation is only covered if the delay was caused by ticket, weather or mechanical labor strike so lack of crew does not count and I would have to buy an expensive replacement ticket at the last minute. However, Elizabeth, the agent I was speaking with, had I forget how many, but a lot, of years and was also very smart. I started asking all kinds of other questions and hypotheticals. She patiently and intelligently educated me on all the ins and outs of travel insurance including how to better differentiate and deploy their coverage in conjunction with the credit card coverage. A second aside is that long ago in my career I developed travel agency management and later insurance estimation software so this was a thorough exploration. So a five star review review for Elizabeth and maybe also for Aegis... depending on what I find out while hunting for travel insurance that does cover all the flaky reasons flights are canceled nowadays that can cause me to have to buy a last minute ticket out of pocket.

I received your explanation letter after my home was damaged by the remains of Hurricane Beryl came…read morethrough my area. we had 60-80 mph winds, 6 inches of rain in an hour and standing water up to your hips in this area. I was called by Joy In Ohio and my claim was denied. Your inspector stated on his report that 9 shingle caps or shingles were missing, the roof looked over 10yrs old etc.... I did what Joy said I had a contractor come look at the damage inside, then outside for damage. He took me on the roof. I don't know what your adjuster saw but nothing with shingles or shingle caps were missing. I then had a structural Engineer from the Township look at the damage inside of the home. He stated 5 houses in the same row west to east had the same damage, and he believed it was a downburst of air pushing down on the houses causing the trusses to push into the ceiling. I told Your company this and they didn't care that my home was 4th in the line of 5 that were damaged. Just FYI the others have been fixed by their insurance companies. My roof was stripped and replaced with all good wood and new shingles in 2018. I have already canceled your crappy 1 star insurance, and let every social media outlet I could know your practices, along with the Better Business Bureau. I went with one of the homes that was also damaged by the same storm insurance companies! This letter is just to let you know Your 1 star rating that is on social media has been supported by myself. Insurance companies like yours are why Americans hate insurance, a scam. When your needed you find an excuse not to help. Robert Morse former policy number 2217696268

Best insurance purchase ever! Found out about Jermy Rollo though a friend. I'll never be buying…read moreinsurance for anything else where ever again. Best rates. Immediate customer service. And a really great guy. I really can't believe I've been wasting my time with online services. You get to talk to owner(a real person)! And it takes half time it does to buy online for more. Can't say it enough, he's the best. And if you need sr22 insurance, double everything I said. He's the man!

From the owner: Auto,Motorcycle,Non-Owner,No License…read moreHome,Auto,Business,Accident Insurance 1-888-300-6966 Clean Record,Bad Record, SR-22 Filing We have coverage for those with ANY kind of driving record No license in the United States?, No Problem!

These guys are great. Peter has been super available whenever I had questions. Tara in the office…read morehas always taken the time to walk us through any questions we have had. I have had State Farm for many yeas, well before Peter, and I have been very happy with his service. We recently got married, and their continued good service made it a no-brainer for us to consolidate our insurance with State Farm.

Peter Fuszard and his staff at the State Farm office are extremely helpful and knowledgeable. They…read morecan answer any insurance questions and they go the distance for their clients. Responsive, professional, and reliable.

I really like Wil, and his down to earth, honest, attitude!…read more I was doing my due diligence, to see if there were other companies to compare our insurance rates with. I was also looking for someone in our neighborhood, so when I Yelped a few came up. After my MVA-multiple vehicle accident last June, I switched insurances and went with an insurance broker. I like who we have, but it's always good to shop around and see if prices have changed. The office is in the same strip of buildings where we sometimes go to eat and shop at the pet store. The day I walked in, he was alone, and took the time to see what I was looking for. One on one customer service! Unfortunately, he couldn't beat our rates, but if he was in our ballpark figure, I would of switched, (and even if we had to pay a little more would of worked too)! I'll definitely try again in six months or so!

Very friendly, professional and knowledgeable. Mr. Jaskar,…read moretakes the time to research your options and find the best rates for the insurance you and your family actually need. An honest guy that will actually tell you if he believes you might be better suited somewhere else. The amount of time and effort he puts into helping you is great.

My wife and I have coverage on 3 auto mobiles, a fifth wheel and a trailer going back several…read moreyears. Several months ago my wife contacted the office to reduce the coverage on our broken down truck to liability. However, what occurred was that the coverage was reduced to liability on my daily vehicle. I was not aware of this until after I was side swiped by a kid who provided me insurance info that had been terminated 2 days prior. In my opinion it was unprofessional or incompetent not to confirm or verify the coverage change. I will be moving my coverage to another entity.

I was a State Farm customer for many years... until my agent spent all his time in Mexico on…read morevacation. It wasn't a great customer experience anyway. Shannon and her team changed all that, with extreme customer focused service for my home, vehicles, commercial business and personal liability coverage. Every request is taken care of immediately, with perfect coverage levels and up front communication from the office. Add to that a great online user interface... and I am a very happy customer! Shannon's office is the best in Reno, and super happy to doing business with her team.

I've been using Nic as my insurance agent for it must be about 20 years now. Insuring my home,…read morevehicles, motorcycles, trailers. Nic and his staff have always given me the best service and lowest rates. To be honest I think most of us just don't like dealing with Insurance companies or agent but that's not true with Nic and his office staff. They are friendly and helpful, a joy to work with. I cannot recommend them highly enough.

Nic is awesome! Very friendly, professional and knowledgable. This is a really trustworthy business…read moreand we are so happy to be doing business with them!

Takes great pride in providing help to those who need it most. We suffered a fire in our home and…read morehe has been with us every step of the way.

Unknowledgeable, unhelpful, uncaring. This is a long story that starts with buying our home in…read moreTruckee and insuring with Farmers in 1991 with Ray Craig as our agent. He retires and Ms. Swift takes over. Fast forward to 2014, when we get our bill and it has tripled. I could get no help from Ms. Swift to find out why this occurred. I had to make numerous calls to Farmers and deal with others in management finally to learn that my fireline score had been increased. Upon further research without assistance from my agent, I learned my neighbors' scores had not changed. Ms. Swift could not be bothered to follow up so I filed a complaint with the CA insurance commissioners office. This got results! I received a letter of apology from someone at Farmers headquarters, my fireline score was returned to what it had been and my bill went back to normal. Fast forward to December 2019, I get a letter from Farmers that my homeowners insurance has been cancelled. My husband and I are in shock. No courtesy call from Ms. Swift to warn us and provide any help or explanation. I call and find out from Ms. Swift's assistant that some, not all, policies in my area are being randomly dropped due to the fire hazard in my area which is Tahoe Donner and there is nothing I can do. We have thankfully moved on to another insurance company. Stay away from Farmers and especially this agent.

SUPER happy with Chris and her team's effort in closing on my new place in Tahoe Donner this month…read more Knowing that they are getting utterly slammed by this crazy busy market, I am incredibly happy with the teamwork, the speediness, and the responsiveness. Chris is great, she's just a wonderfully kind person always able to chat no matter how busy she seems. She dotted all the I's and crossed all the T's and got us closed one day earlier than forecasted. GREAT work.

Hard to get a call back. It has been 9 days and the close of escrow paperwork still hasn't…read morearrived. A demand letter was sent twice to the mortgage company because the person handling my escrow didn't keep track that they already had it and that cost me an extra $30. Was told I would be sent some paperwork so that I would know how much to pull from my stock account (which can take 10 days) but a week later that promise was still forgotten. Got contradictory information on several questions because the person at Placer answered questions w/o checking the particulars in the file. Said I had to use a mobile notary for $125-150 (they are too busy to do the Notary themselves) but I refused and took it to my bank for free. The redeeming moment happened when we finally closed on the date agreed to. I seriously didn't think it would happen.

This company is very easy to work with. Works to provide the best insurance for the lowest cost…read more Lori Tavener is great.

Everyone at Menath has been wonderful for 15 years... business and vehicles all covered. There is…read morean actual person who can help.. through accidents and just everyday needs, Menath is there for you.

We've been with Roxanne and her team for at least 12 years. They have always been really attentive…read moreand helpful when we have questions or need support. I'm very happy with the continued great service. Thank you!

I have worked with Roxanne and her amazing staff for over 8 years. I have had the pleasure of…read moreworking with Kristin and Monica many times. Helpful, kind, responsive, and efficient. The customer service is off the charts and the insurance meets and exceeds all of my needs. I feel like they care about me and my family. 10+