Rose Fox has been my insurance agent for over 30 years. I have 3 policies with her and she takes the time to not only explain them, she also makes sure I have the appropriate cover for my automobile, home, and life insurance. Rose is very responsive when you reach out. Either she will call you back or one of her friendly staff members. I would highly recommend her to anyone who has insurance needs. Rose and staff are the best! read more

Rose was great. My four star rating is only because State Farm won't insure homes in our area

Absolutely terrible customer service. I started a policy with Rose's office last year, and after paying my most recent renewal, her office made an error on my insurance contract that caused State Farm to cancel my policy without my knowledge. This mistake not only left me and my family exposed in the event of an accident, but it also prevented me from registering my vehicle--leaving me without its use for months. To make matters worse, they are now requiring me to pay for months of coverage I never actually had just to have my policy reinstated. I've made several phone calls to try to resolve the issue with Rose's office, but with no success. Each time I've asked for corporate contact information, I've only been given excuses and incomplete details that make it impossible to reach anyone who can actually help. Do not do business with Rose's office, and I would strongly question whether you should do business with State Farm at all. I am still waiting to see if anyone from corporate leadership will contact me. read more

Great communication from team. Very helpful got me exactly what i needed thanks to Mayra

Highly recommend Rose Fox and her team. Excellent service. Highly responsive, friendly, and professional. Setting up new policies after our move to Reno was smooth and straightforward. Rose, Ford, and other members of her team clearly care about their customers and take the time to talk through questions and options. Easy to reach by both email and phone. Great experience overall. read more

We have the Drive Safe Application on our phone. The app quit working so in an attempt to get it reconnected we went into the insurance office (twice). The two people working there have no idea how to help or how the app actually works. The one thing that actually works is State Farms threats to remove the discount. State Farm is a very good insurance company and I recommend them however I do not recommend this agency. read more

Great service and staff. They can help you by phone, email or in-person. Cool give-aways at office also! Like a good neighbor! read more

I got several quota, on diferente places , and they gave me a high rates and the service is was terrible, But With Rose , she was really Nice , she helped me to get a super low rate and plus I got 10% I definitely recommend these place for a Insurance read more

Rose Fox - State Farm Insurance Agent - Home & Rental Insurance Near Me - Reno, Nevada

I've had State Farm since I could drive and have always been treated well. When I moved back to Reno and got a car, I went to my dad's agent, Ms. Fox. She and the people she has working for her are amazing. They remember not only your name, but you. I mean to say that things you mention, like loving books and good coffee, or that you're planning a trip next week. It's not like I'm going into an office to pay a bill, I'm stopping by to visit friends. Things are hard to think out, such as life insurance, are made simple. Ms Fox never pushes you into a decision. She'll simply lay out the options and have you choose the best one for yourself. Her mannerisms are more laid back then you'd think of an insurance agent making the experience comfortable, not stressed. Way to go, Rose and team! read more

We came to Rose Fox with our insurance needs in 1998 as a young family, I can honestly say that over the last 15 years we have been through all sorts of crazy life events and Rose has always been there as our agent! She has been easy to reach, easy to talk to and a pleasure to work with. Rose has never approached our business as a one policy event but has helped us continually evaluate and change our insurance products as our lives and family changed. I highly recommend you give her a call if you have any insurance needs in the Reno/Sparks area! read more

Rose took over what was a very complicated and contentious situation with my last agent. Resolved what had taken more than two months in less than an hour. Clearly organized, friendly, and wanted to help. In my short time with her I am incredibly comfortable and wouldnt be surprised if she remained my agent until she moves/retires. Five stars right off the bat. read more

Rios spent over two hours with us going over the policies gives excellent suggestions we really appreciate it

Thank you Rose and Team, Thanks Andrew for taking my call and getting my home owners insurance activated right away. Your sense of urgency and follow through was extremely helpful. We've always used State Farm in our old home state, now with our move to NV, it was a great peace of mind to know we were also well taken cared of. Great to meet you in person Rose Fox, we have your calendar at home and our vehicles, now new home covered as well. Your office is clean, bright and cheery, I took a pen and bag, and a chocolate egg for my son! He's not driving yet, but he will soon. read more

Rose and her team are great! They helped me get situated in Nevada and later when my car was totaled due to a hail storm, her office and the claims team worked quickly to remedy the situation. Now I have a vehicle I actually like better and my rates went down! State Farm for life read more

Rose and her team are great at what they do. They take the time to listen to your needs and form a plan best suited for you. Wound up saving a pretty penny on auto and renter's. As the slogan says, like a good neighbor Rose and her team are there! read more

Rose Fox and her wonderful agent Mayra Chavez are the best in the business always helping and taking care of your needs as if they were their own ! read more

Rose is amazing! We got a letter from our mortgage company telling us we must have flood insurance. We called Rose and talked with her about it. Rather than sell us insurance right away, she looked into it for us and discovered we actually don't need flood insurance based on the flood zone we live in. She emailed us appropriate paperwork to dispute this with our mortgage company. She got this done very quickly which is so appreciated. Rose is always professional, responsive and very customer focused. Thank you Rose! read more

We transferred all our insurance policies from Tahoe (Stateline) to Rose's office in Reno, due to her excellent reviews. The 5 stars reviews are accurate. She and her office is extremely professional & efficient! In short, we were paying for services that we didn't need and weren't using. Not to mention, she found a major loophole in our coverage--what we thought we had coverage for, we actually didn't. Thank you Rose. So glad we're now with you and your team! read more

Thank you Rose! You were a pleasure to talk to, relaxed, kind, genuine. I would recommend you to anyone. Offered me many options, and even recommended I go back to my previous plan. Obviously trust worthy and looking out for my best interest. Thank you thank you thank you. read more

Love Andrew! Probably the best insurance agents I have ever had! I am a car collector/ flipper so I know I call a lot to change or add policy's and Andrew never seems to get tired of me! Love the service it truly makes a difference! Thanks guys! read more

My wife and I have been looking for an insurance agent. I found Rose Fox, agent for State Farm, via "Yelp's reviews." Right away she responded to our communication (personally). When we initially met her, it was quite obvious that she has an excellent business model. Her office was neat, organized, and her employees were busy. We found her to be very down to earth, congenial, and highly professional. She did not push us to any product we did not want (I like that!), but explained in detail the insurance products we were interested in. The reviews about her are true; I would recommend Rose to anyone who is seeking a professional and trustworthy insurance agent. read more

Just transferred our policies from Texas to NV. The process was easy and Rose was extremely helpful. She was prepared when I arrived and the process went very smooth. Highly recommend Rose Fox for anyone especially if you are relocating to Reno. read more

I came to Rose for our home insurance, The office staff was really nice and friendly. She was very helpful and took the time to meet your needs. I would definitely recommend her as an insurance agent! read more

Such a fan of Rose Fox and her assistant Andrew!!!! I was just in an automobile accident and they have assisted me through the process. Since this has never happened to me before it was invaluable to have someone by your side. Wish the other driver who hit me, and was at fault, had a more reputable insurance company but am so grateful that State Farm is going to help make everything right again!!!!! read more

I've been with rose fox 2 yrs? I can't remember the last time I was in an accident? many, many years? about 3 weeks ago I was in a very small accident. rose fox sent me to Benjamins auto body and I got an estimate . A major gouge !!! $2500 !!! 3 very small damages? I know I can chang a headlight? when I said I wanted to fix it myself ( 3 very small damages ), they have paniced? I set up another estimate, with a state farm agent, she said to take some parts off and make another. I waited another week and 1 hour before my appointment the state farm agent text me and said she was wrong and canceled that appointment? I called my agent, rose fox, on friday and she said the agent was wrong ? she said to talk to a supervisor? they said they didn't have one, but, one would call me back? no call? it's Sunday now? I've taken my truck apart like they said? I've put it back together for a doctors appointment? nobody will call me back, they want me to put used parts on my truck ( they were going to give Benjamins $300 for a new one, no questions asked ) and they think I'm trying to steal money from them? I would have never hired a company that told me they were going to put used parts on my truck? I'm guess I'm just saying I'm really disappointed that service has been replaced with politics? read more