Outstanding quality, courtesy, and professionalism. They had the parts needed in stock, and did…read moretheir work efficiently and well.

They responded quickly, fixed my complicated problem and didn't overcharge. Professional, quick and…read morereasonable!

Cannot recommend them enough. We've lived in Shakopee for 4 months and they've already been out…read moretwice - once to find a leak and another time to look at our water softener that we didn't know how to use. The plumber set my water softener correctly and told me everything I needed to know about it and gave me a plumbing 101 lesson. They are super reliable, professional, and knowledgeable. Will ONLY be using Affinity Plumbing.

I had Affinity Plumbing come out for an estimate. I wanted to replace 2 original exterior faucet…read moreshutoff valves, a laundry tub faucet, 3 toilet tank intake valves, and a toilet shutoff valve. I also wanted to fix a slow laundry tub drain. I had originally planned to do the work myself so I have most of the parts. Their estimate was $4,375 for labor only. I figure it would have taken me about 5 hours to do this work when I was their age (I'm 72). That equates to $875 an hour for labor. My attorney only charged me $250 an hour last year. I will never use Affinity Plumbing for anything but bad jokes.

We ordered a oven range hood, oven range and dishwasher thru Best Buy. This company was the one…read morewho did the delivery and the install. Jordan was the lead installer and had 2 others with him assisting. All I can say is they were prompt, thorough, knowledgable, didn't rush us with the cleaning that needed to be done behind the appliances, and so much more. The 3 of them worked great together and we could hear laughter amongst them while working which was great!!! They checked and rechecked everything multiple times before they left. HIGHLY RECOMMEND!

We bought a dishwasher and installation at Best Buy and they contracted MN Plumbing and Heating…read more After paying the $150 installation fee at the store, the MN Plumbing and Heating team that did the installation demanded that we pay them an additional $150 for 2 parts that were supposedly needed. We felt trapped and a little taken advantage of. Very disappointed that Best Buy would hire such a firm that would treat its customers like this.

We had such a great experience with BP Mechanical. It's a husband-and-wife team that truly runs…read moretheir business the way it should be--honest, communicative, and efficient. They responded to us almost immediately, had a water softener ready within hours, and installed everything the very next day (on a Saturday!). On top of that, they were hundreds of dollars cheaper than the other quotes we received. They made the whole process so easy and stress-free. Highly recommend!

I absolutely recommend! BP Mechanical went above and beyond while installing a new water heater…read more Pat happily addressed several other plumbing & HVAC concerns we had. He always had our best interests in mind and he never tried to needlessly up sell anything. Pat gave us his best assessment of the issues and provided short term vs long term recommendations. The BP team wants to build relationships and repeat business and it shows. Call BP for anything you need, they will do right by you.

When we did our 1st floor remodel with a number of plumbing options available to us, Tim was right…read morethere to provide professional counsel, a plan to put the new fixtures and lines in place...and a followup to make sure we were happy. We were...happy as a clam. Tim's a rockstar, if the plumbing trade allowed rockstars.

Very prompt coming out to replace pressure regulator valve which is on the main incoming water line…read moreso whole house was impacted by this part leaking. Very courteous, fast, and professional. Also treated his apprentice with respect and explained what he was doing. Our long time plumber retired last year so finding Tim was a relief. Will continue to use and recommend very highly. A++

I highly recommend My Plumber for your plumbing needs. Mike is a very knowledgeable and friendly…read moreguy. He assessed my plumbing leak and repaired it in short order at an extremely reasonable price. He was very responsive, thorough and trustworthy. I would not hesitate to call him again.

My Plumber is the best plumbing service around. Mike Joyce charges a very reasonable rate for his…read moreprofessional services. Probably why it's hard sometimes to get an appointment with him, but he's definitely worth the wait. His associate, Austin, was out here today to replace my kitchen faucet. Very nice guy, professional and got right to work. Another company I'd priced wanted to charge me twice as much. The guy came over, started looking around and tried to sell me other plumbing services! Complete waste of my time. I'm just sticking with My Plumber from now on. As a veteran, I think professional work done for a reasonable price is just a good business model.

Ramiz was prompt, fast and efficient. Explained the issue and resolution. He left no mess behind…read more Was able so save some money on the service by making a donation of any non-perishable item(s) to their Giving Thanks Food Drive. Thanks for helping to pay it forward.

Warning to homeowners--especially first-time buyers. We…read morecontacted Roto-Rooter requesting a plumber to evaluate a ceiling stain. There was no active leak, no standing water, and no emergency--just a stain. Despite this, the situation was presented as urgent and severe, creating pressure to act immediately. Within 10-15 minutes of arrival, we were asked to sign authorization paperwork without a clear explanation of what we were agreeing to or the true necessity of the work. Instead of sending a plumber on day one, a water mitigation team was dispatched immediately, and a plumber did not arrive until three days later. We were under the impression that a plumbing assessment would occur before any invasive work. We later learned that had a plumber evaluated the issue first, the ceiling opening could have been significantly smaller--less than one-quarter of what was cut. Even the professionals who later repaired the ceiling confirmed the demolition was excessive and unnecessary. The billing practices are deeply concerning. After-hours pricing was applied broadly, including to materials, which do not change in cost based on time of day or federal holidays. While labor rates may vary, materials do not. Applying after-hours rates and O&P to materials feels like intentional inflation, not cost-based pricing. Nearly every line item appears maximized, and while we were able to prove a few clear discrepancies (such as drywall square footage), many others remain questionable. It is also hard to ignore how differently services are priced when insurance is involved. As out-of-pocket customers, we lacked the leverage insurers have to challenge inflated charges, and that imbalance appears to have been exploited. Independent professionals have since told us this entire issue--including repair--should have cost under $2,000. Instead, we were led into a far more invasive and expensive process under the false impression that immediate action was required. Any later attempt to reframe correcting improper after-hours pricing on materials as a "goodwill gesture" is misleading. Accurate pricing is not a favor--it's a basic obligation. This experience reflects poorly on Roto-Rooter's practices and their treatment of customers acting in good faith. I would strongly caution others to get independent opinions before proceeding, especially if you are told something is an "emergency" when it clearly is not.