Our tech, Juan, was friendly and prompt. The initial…read morereason for contacting and hiring the company ended up being a confusing non-issue; but due to signing the contract before service, I was basically stuck paying a very exorbitant price for what amounted to...well...not much. And my initial review reflected this. However, their customer service worked with me and we found a very fair and reasonable compromise; not all companies would step up and take accountability like this, so I have to give credit where due.

griffin strunk was very attentive and helpful during my electrical inspection. Genz is overpriced…read morein my personal opinion but the tech was spectacular.

I called Tony's Appliance to check if a stove was available. I talked with Kari, a sales associate…read more I told her the amount we had for a new one and asked if they accept cash. She assured me they do. She checked the model number I inquired about and told me it had been sold. Then she went further to suggest another model no. like the one I had chosen. It also was not available. She asked me to hold on while she looked at Scratch and Dent items. Then she gave me the model number of that one. It was $898, which was way above the $625 we had. I told her we would have to pass on that one. This is where she went above and beyond what you would expect. She asked me if I would wait a minute. When she came back, she told me the manager was offering it to us for $599, although she couldn't find a scratch or dent on it anywhere. My husband and I both exclaimed, SOLD! Then she did something I would never have expected from a representative of an appliance store. She asked our particulars, such as name, address, etc. Then she put SOLD on the stove without us paying a penny on it. That next day, we went to see our new stove. It is way beyond what we had intended to purchase. Not only is it beautiful but it has all the bells and whistles that, normally, cost way above at other appliance stores. She did the transaction with us and we got our stove the next day. It only cost us $25 tax along with the $625 that was gifted to us by a friend, who is with the ministry we are with. As if this wasn't enough. My husband talked to Tony about our washing machine agitator. The top had been broken. He fixed it with a new top and only charged us $30. We found out you can also buy appliance needs, such as flexible gas lines, from them. When we need, or anyone else does, we are recommending Tony's Appliance for our next purchase because they treated us as customers should be treated.

Came here on Black Friday. My son is in the market for a new dishwasher. He had already done his…read moreresearch and was choosing between a couple different brands/models. When we arrived there were already lots of other people shopping. A salesperson approached and was nicely casual about helping out. Talked over a few options. Unfortunately they did not have the models on hand that he was looking for. Even though he had a pretty good idea of what he wanted, having an actual model to review would have helped. They were able to give him an estimate on the unit, including delivery and installation. I would use Tony in the future for deciding on appliances.

So, my kitchen faucet decided to go berserk and I seemed to exacerbate the problem trying to "fix"…read moreit. Well, I searched and got a quote from a few companies. I'd booked with a different company, who texted at the last minute that they weren't going to be there on time. Not getting a new time, I reached out again to those who had responded. Metro had originally stated that they could come out on Friday. I didn't want to wait that long, so I got on their list to see if they'd make it out on Thursday. I was contacted a short time later that someone would be out between noon and 4. Relieved, I got back to work. It was close to 3 when the nice young man arrived. I let him in and ge went right to work. Less than 30 minutes later, he'd cleaned out and tightened everything that caused the issue. The cost was $120. This was a quick,inexpensive repair with very friendly service. I've already given their name to a friend who's having plumbing issues at his home. Thanks Metro! I know who to call when the need arises again.

A week ago we were having issues with our furnace shutting off. It turned out to be a serious…read moresafety hazard that was leaking carbon monoxide into our house. The team at Metro Heating and Cooling was able to bring someone over to diagnose the issue, then bring a team over and complete the install of a new furnace within one day, working until after 7 pm because they said they were not going to leave us without heat for a night. We are extremely grateful to their team and will definitely be going back to them for any future work we need!

From start to finish we had a great experience with WHN. Our first contact was with Jon, and he was…read morefriendly and responsive, and really went above and beyond to help us with the process of replacing our broken, unrepairable water heater. He went through and explained all of the options to us. He was even willing to help us with the process of submitting documents to our home warranty company, which was a headache but he never complained. They were able to get out to our house the next day to replace our water heater. Our tech, Bruce, was friendly, communicative and efficient. We thought the price was fair, too. We can't recommend WHN highly enough!

Came out and installed a new water heater the same day I called. Communication was elite…read more Installation was professional and quality. Customer service and installer were friendly.

We called Norblom Plumbing due to a broken outdoor water pipe. Due to how a previous owner…read moreoriginally ran the pipe it was in a very hard to reach and maintain crawlspace under the house. Paul from Norblom assessed the situation and came up with a more cost affordable and easier to maintain solution for us to close up the broken pipe in the hard to reach location and run new pipe (up to code) to the side of the house. During his inspection he also found an issue with our dryer vent not being properly hooked up which is not something we would have noticed on our own. He was right on time in his time window, was very friendly, took the time to explain things to me, and most importantly was in and out in a few hours. I would definitely recommend if you're looking for a professional to help with a plumbing issue.

I had a leak under my kitchen sink and also some corroded pipes. my tech quickly diagnosed the…read moreproblems and gave me many options to choose from. he was very thorough and thoughtful. I would highly recommend them. fast and trustworth.

They installed a new boiler and water heater (one of those heated off the boiler) and did an…read moreawesome job. I had 3 bids and these guys are the only ones who did an analysis and who recommended a boiler quite a bit smaller than what they were replacing. It was installed last fall and did an amazing job keeping the house warm over the winter, and it did better than the old one with lots more BTUs. Their price was middle of the pack but they sold me on their effort and working with me to get it done how I wanted it. Very friendly and excellent work. And we also love the new water heater.

Excellent service from all staff. Thorough, informative, professional. I highly recommend them…read more The service tech used a video scope to examine the heat exchangers and then showed me the many cracks that would lead to carbon monoxide being released. I didn't have to rely on their say-so; the evidence was in right in front of me. They explained the issues with my old furnace and discussed options tailored to my house and needs. At no time did I feel pressured to buy an expensive new furnace; their service reps shared information and I made the decisions. The estimator discussed options and alternatives with me, giving me information to make the decision about which brand to replace my old one with. The cost was very reasonable, and their payment plan helpful.

Greg came by the next day after i called him ,,as i had a minor leak on a Kitchen Faucet , that was…read morein my Townhouse here in Apple Valley....the Faucet was 19 years old....He replaced my two supply stop valves ( hot and cold) so that we could actually use the shutoffs( they were frozen and un-useable) !! I bought a Delta Kitchen Faucet, the Greydon Pull down, TOUCH type faucet-"AA" battery operated....Greg did a wonderful job and took his time, and is super friendly, and NOT in a Hurry at all....he made sure that there were no leaks prior to leaving,,and i will definitely use him in the future, vs my old standby Genz Ryan, as They are approx. twice the money for the same work....LOVE Apple Valley Plumbing Co...and wont use anyone else in the Future !! thanks Greg !!!! Dana R

Huge THANK YOU to Apple Valley Plumbing!! We had an emergency today at our home where our septic…read morewas leaking out of the cap. Apple Valley Plumbing said they could come out same day, they were actually there within a couple hours!! Other plumbers, some we have used before even, said they could come out "sometime next week".... Um, that doesn't work when you are talking about sewage filling your yard!!! It was an easy fix, but I'm still so thankful Apple Valley knew the importance and came out same day!! 5 stars all around!! Thank again!!

On time, great service, fixed the problem at a good price! This was an emergency Sunday service…read moreand the serviced within 1 hour and it was great. Thank you!

Allen was here a very long time because I had a terribly clogged drain/garbage disposal. He worked…read morenon-stop and completed the work with a smile. The price he gave me when he walked in the door is the price i paid, even though my job was probably more challenging than expected. I will definitely use Roto-Rooter if ever i need another clean out.