I don't know where to start except that I will NEVER forget Dr. Hess who cared for my bearded…read moredragon Baby Girl. Dr Hess went above and beyond to care for Baby Girl to try to save her from her illness. We unfortunately had to put her to rest. Thank you Dr. Hess and staff for your care.

I was going to the founding vet for a few years. followed vet to different places. then vet got…read moretheir own place. still ok vet. had alot of confidence and trusted vet. I thought we had a positive experience. I was given private number to call. never abused that privilege.until I had a bird that needed emergency care. she recommended going to college for better care. she was not available. on the way I was recommended to go to go fund me for money to pay for vet visit I was overwhelmed by the generosity of people to help me pay for vet visit. There was talk along the way to vet. people asking why my vet sent me to college. also there was talk of sending money to my vet for care. so my vet name was mentioned. some people had negative thingsto say about my vet . I defended my vet. an ex employee of vet was on that chat. she was telling my vet I had negative things to say about them. I defendEd them. that was not mentioned to my vet. Anyway, because of conversation, I was banned from that practice. I was devastated that after so .many years. she dropped me without even talking to me about what happened. I was shocked. I think her techs need to stay out of situations. it's been almost 10 years since this happened. still she holds a grudge and yes I do now too, because she didn't have the trust in me to talk it out. for all the years she provided excellent care. it took one incident to end it.

I have stopped in twice, Both times I was treated by the owner, she is rude Talks over you…read morerepeats herself, and has a condescending attitude. She then called me at home to tell me off since I questioned a customer coming in for an apt. She proceeded to tell me not to come back into her business for she will call the authorities if I do. She would not me get a word in. repeating the same thing she said 5 times when I was in there. I have never been in a business that treated me in the manner she did. I had several Business's and would never call someone who came in asking questions or treating them the way she did. No humility at all! doubt she will make it long in busin- ess. She treats people like this , What will she do to your dog?

I took my 8 year old Golden Retriever here for the first time this week. In the past I had taken…read morehim to the 'big store' groomers - Pet Smart - and they told me he needed to go to a private groomer because he was too scared, they couldn't lift a bigger dog, and made all kinds of disappointing excuses for a pup who is known to be gentle and sweet and easy to get along with. I took my buddy to Clarence Groomers and not only did they do an incredible job getting his fur trimmed and shampooed, his nails filed, and other excellent services to get him comfortable and ready for summer, but they were patient and gentle with him, and said he was a sweetheart and easy to work with. When I picked him up he was so handsome and really happy. Heidi and Ashtin were wonderful. You won't regret taking your best furry pal here. They really love animals and take great care of them.

I'm absolutely a long time customer and every time you've been inappropriate and disrespectful. You…read morewere all aware of the issues each time as I spoke to the employees smack talking me directly and even the owner. Your bad attitude and disrespect are very prevalent in reviews. Your responses are your meager attempt to save face. When presented with the issues directly you gaslight and lie. Just enough in terms of grooming despicable in terms of customer service

I have been taking my dog Penny to Bubbles for quite awhile now. My Penny is a Papillon/Pomeranian…read moremix, and she has beautiful Papillon ears. Whenever I bring her to be groomed, I tell them not to shave her ears, as they are beautiful. I found out just today, however, that they have not been grooming her above the neck because of my request about her ears, with the result being a difference in hair length across the back of her head. I didn't know this until today. They told my daughter, who went in to get her. I am furious about this. I'm giving them two stars because of this. They could have clipped her head between her ears. On top of this I was charged 78.00 for the grooming and teeth brushing for a 15 pound dog.

It's that time of year where my baby needs a professional bath. I come here because my little Lucy…read moreis timid and trusts Danielle. Pampered Paws costs are consistent with todays market. I like to make my appointment via her website - fast and easy. You can count on her timeframe for being done as stated. I will continue to be a loyal customer.

Danielle was great!! I will definitely be bringing Yogi back again. She did a great haircut on…read moreYogi. It was our first time with her and she made the process very easy. I highly recommend you check her out.

I hope they're better at taking care of animals than their employees are at driving…read more We got on the I-90 east bound thruway by Camp Rd in Hamburg. The driver of the van for Fort Hyde Kennels decided to just sit in the left lane, obstructing other traffic. Please correct me if I'm wrong, but I believe the left lane is for passing other vehicles, not for chilling out. Our vehicle, and multiple others, had to pass the vehicle from the right lane, as they would not move out of the left lane. The female driver seemed to be in a daze, as she was stairing straight ahead. No signs of checking mirrors or any type of awareness of what was going on around the vehicle. She showed no intention of moving into the right lane (or middle lane when it opened up to 3 lanes). Nothing against the business itself, but it might be a good idea to put employees who drive their van through some kind of defensive driving course.

my shepherd stayed at Fort Hyde this weekend. He had the best time, he got to go swimming. They…read moretook great care of him, he will be back again! Thank you again for taking such good care of my boy.

My daughter lives in Buffalo and takes her dog there. I have been there a few times to take her…read moredog or pick him up! The people are always pleasant and friendly. Definitely recommend!

We have been coming to Dog Days of Buffalo for various reasons for a while now. They have an…read moreamazing facility! It's clean and fresh smelling with the best doggie day carers around. When you enter, there are two big screen TVs so you can see your pet on one of them. Our Maisie had a blast going to "school" for half-days when it was winter and she needed to run around more than in our house. When we would pick her up, they'd announce, "I need Teeny Maisie from Small Dogs" and we could see all the small dogs run for the exit with JUST Maisie being brought to us! The dogs are SO SO happy. And a GOOD dog is a TIRED dog. We had Janelle for a couple of training classes, and she knows her stuff. We got excellent training and tips from Janelle - she was authoritarian and organized, and gave individual attention as needed. Highly recommend! Lastly, yes, there's more, we have had wonderful grooming done at DDB. Always a great job on grooming, very happy. This is a great business and we will continue to support them.

We liked clip n dales a lot at first, but things seemed to progressively get worse. If you have a…read morerescue dog or a dog that is skittish, I wouldn't bring them here. They groomed my dog wonderfully the first time. Two months later we asked them to groom him again and they refused because they said he was trying to bite them. Our dog has never shown any sign of aggression and has been groomed now by 3 other groomers, all of whom have said he was an angel and very well behaved. They do not care to take the time to work with dogs that may need a little extra attention. They chased him around and he seemed to become more and more terrified of the owners of the daycare. They were clearly making no effort to treat him well. There are so many other wonderful daycares in the area. We have since started taking our dog to Laundromutt and not only has he had no issues what so ever, but he has become less fearful and more social. They also will not give refunds- but I'd rather lose a couple hundred dollars than ever take my dog back to this daycare.

The owners are really nice people, the place is huge and super clean inside which is always a…read morewonderful sign when it comes to your pet! My little lhasa apso gets groomed for $43 and looks great, no nicks or disappointments! I drop her off and usually get her back in about 2-3 hours which is very quick in my experiences. I do know they do some other services like play groups and day care (?) but haven't needed to try but I very highly recommend this place for furry friends in the area!

Our cats needed microchips and boosters. We decided on going to the low cost VIP Petcare clinic at…read morethe Pet Supplies Plus nearby. There was no vet fee and all the prices were listed on the website - which I really liked. The vet and the assistants were all really nice. The vet took the time to explain everything. She also said that in the rare occasion that the microchip comes off, we can come back and they'll put it in again at no charge. The assistant was very professional and wasn't scared of our stressed cat. She got a tiny scratch but she didn't even make a sound. We apologized of course. We arrived just before 1pm and were first in line. There were two cute corgis behind us^^ If you're doing basic stuff, I'd recommend coming to this clinic. Prices are clearly listed on the website. The vet and assistants seem very nice and caring. They"re there every Sunday from 1-2:30pm. Check the website to be sure.

This was a nightmare. Brought my cat for her rabies shot on a Saturday and ended up waiting over an…read morehour in line surrounded by 50 hyper dogs (which my very scared sensitive cat did not appreciate). Then I come to find out that the price for cats is $10 more ($28) total. If I knew it was that much I would have just taken her to see a regular vet. To top it all off the vet tells the dog owners in front of me that their dog has fleas. That dog was playing and rolling around with about 10 other dogs so probably got spread around. Finally, one of the technicians and the vet were sarcastic with me and a little rude. I really wish I hadn't taken my cat here. It's less than a week later and now she's extremely sick so it's going to end up costing me hundreds at the Vet. Do not use this service. It's not worth it. You'll either end up with a sick cat or a dog with fleas.