There appears to be only one AI operator for all of the offices for Wake Internal Medicine and the…read moreinteractive program for the Patient Portal needs a lot of help After going through the AI operator and being transferred to a live agent for Durant Rd and sitting on-hold for 15 minutes once and about 30 minutes one time I never reached anyone. I tried the Patient Portal and could not get in so I tried to setup an account and was told another account existed in my name. I requested the Password and got nothing. How is a patient supposed to contact this practice?

At first I was hesitant about seeing anyone other than an MD. However , I needed blood pressure…read moremedicine when I moved to town so I ended up with Jessica Hedrick PA. She has been FANTASTIC and have been using her as my primary care physician ever since. I can't say enough good things about her.

For any of you considering DPC for your medical needs ... I have enrolled with Dr. Inaam J…read more Schneider. I've seen her twice so far. The first time was because I was sick with bronchitis. The second was for my new patient physical. She is by far the most comprehensive doctor I have ever seen! She took the time to review my entire medical history, address any/all concerns I had, AND was genuinely interested in who I was as a person. Seriously, when do you ever get that from a doctor??? On top of that, she followed up with me after hours on several issues and took the time to find my prescriptions at the lowest cost possible. Really??? No doctor ever does that. Dr. Inaam J. Schneider does. If you are concerned about ObamaCare and the changes coming or if you are like us and just couldn't afford the new Marketplace pricing, go to Dr. Schneider. I am now convinced the DPC model is the way to go!

I had my first appointment with Dr. Inaam last week and I must say I feel like I have a true…read morepartner in my quest for the best health possible. Maria (Dr. Schneider's staff) was helpful and cheerful from the moment I walked in and Dr. Schnieder spent more than an hour and half with me, listening and responding to my medical history. Dr. Inaam is knowledgeable, yet humble. In my experience, humility is a rarity in the medical community. Here's how I know this about her: It's really difficult to draw my blood. My veins are small and deep, and I can't tell you how many times I've left a blood draw and had bruises on the insides of both elbows for days. When Dr. Inaam and Maria didn't immediately find a good vein, they didn't poke and poke. They didn't even poke once! They gave me two bottle of water to drink to see whether hydration would help. When it didn't, they sent me to LabCorp where someone who draws blood all day every day quickly tapped a vein and got the blood necessary for my tests. There were many good things about my visit, but that was the thing that sealed the deal and made me sure Dr. Inaam is the right doctor for me.

Dr. Rakesh Patel is an excellent physician who cares about his patients. I lost weight under his…read morecare and my numbers have improved tremendously. He listens and is very attentive to my mental and physical well-being. The office and lab staff are nice and always pleasant greeting patients with smiles. He has encouraged me to live a healthy lifestyle by eating healthy foods and exercising regularly. He has definitely motivated me, and I feel better. I wouldn't want any other physician to treat me. I recommended him to my family and coworkers also. I love the office and its location.

I wanted to update my review to ensure everyone knows Dr Rakesh Patel currently operates the family…read morepractice vacated by the former Dr. Vijay Patel. Grateful for same continuum of care.

I've been coming here for years and the doctor that I see takes his time with you and even ask how…read moreyour life is going. The lab lady Joy is phenomenal and it's just such a very nice person. I've been happy with my experience as I've been coming here for over 10 years.. I am unsure why the negative reviews but it's very easy to be seen when you need to be seen and they care.

Best place for quality care. Doctor has great bedside manners and treats all concerns with care.read more

I've seen Dr. Whelan for years and hands down he's one of the best. He listens to every word and is…read morethoughtful/compassionate about what is needed. Always helpful and quick when needed. The staff has been amazing too! Super friendly and responsive.

This is our go-to for urgent care…read more I'm clumsy and my husband has health issues. We're here from once a year up to 3x a month. Sometimes we are treated and go home; sometimes we'll have one test or one look and staff will call an ambulance. Everyone, from check in employees to all levels of medical staff, is knowledgeable, professional and kind.

Doctor Sicking is the best doctor I've seen in my adult life. He is smart, he always seems to know…read morewhat's wrong and how to fix it. He is kind and funny. He is old school and knowledgeable and shoots you straight every time. His medical assistant Gabby is so sweet, she held my hand while I underwent minor scalping and patted my hair. The maternal presence was so appreciated. I hope he is my healthcare provider for many more years.

Wakefield Internal Medicine is wonderful! Very friendly staff and great service throughout my…read moreappointment. 10/10 recommend!

i cannot say enough good things about this wonderful doctor! I am blessed to find such a kind,…read morecaring, intelligent doctor who makes me feel we are a team, working together for my good health. Dr. Messer never seems hurried in our appointments and always listens closely to whatever I need to inform her of. She is very thorough. Dr. Messer is available for appointments and also quickly responds to messages through the MYChart system. I highly recommend this excellent primary care doctor. Marsha Burt, Raleigh

This practice appears to have significant issues with doctor AND patient retention. In the 3 years…read moreI was there, 2 Physicians Assistants, and at least 3 patients, were released, kicked out of the practice. YES, releasing patients is a thing, typically VERY rare in the industry due to the downstream impacts of abandoning patients, but 3 in 3 years, clearly not for this practice, and 2 PA's too in that time? One has to ask what the heck is going on over there?! Why are they having so much trouble keeping doctors AND patients? What is the common denominator? Say it with me....POOR MANAGEMENT! There is much more I have to say on this subject but need to refrain in this forum. I will say to anyone else in this situation, it isn't right, and don't be bullied with what appears to be iron clad paperwork...

On 8/5, I canceled an appointment with a Physician Assistant more than 24 hours in advance and…read morerescheduled for 8/9 to see my primary physician. Despite proper notice, I was charged a $100 cancellation fee for an appointment I never attended. The charge is unjustified and not a medical service fee. I was on short-term disability and needed to meet my physician to complete insurer-required paperwork. I've since received repeated past-due notices and payment demands for this disputed amount. The clinic also sent notice that they will not accept partial payments, raising concerns about unfair billing practices. When I raised my concerns in writing and advised that I intended to file a complaint, I received a text message from the office manager, Dr. Gruber, accusing me of being "threatening." As an African American woman, I found this characterizes my professionalism unfairly and offensively. I am requesting: Removal of the $100 charge. Written confirmation that no further billing or collection attempts will occur. I have pursued this through the BBB, the Department of Consumer Affairs, and other consumer protection channels. This complaint is to show their unfair billing, poor communication, and discriminatory treatment.