Had a screen door installed today by the Dover team. Cody was prompt and courteous and made sure…read moreit fit nicely. It was tricky install the opening way not square for sure. It's a beautiful door. A nice feature it has is hidden screen when top glass is let down which helps prevent screen tears. Can't say enough good things about these guys. Thank you Dover for another job well done!!!!

Our family had our Garage Door replaces approximately 5 years ago. Right at the 5 year mark our…read moregarage ceased to work. It began to bend and bow, becoming unusable. Once this happened we contacted Dover and Company and they did not respond to us at all. It was at this point that we started a complaint with the BBB. We then reached back out to the company and they were willing to talk to us at that point. The owner stated that he would be willing to replace the garage door at cost. We indicated that moving forward with that option was not the company taking any responsibility they stated that they would be willing to replace the springs exchanging them with their heavier springs at their expense. We agreed to that and moved forward with getting them replaced. When the technicians from Dover come to our home they did not have the heavier and springs they tried to replace the existing springs with the same weight of springs that we had originally. The technician mentioned it and when we brought up the issue he had to contact his company to get the go ahead to replace the springs. Once that took place, the door was still not able to close. The Technician left at that point. We still did get a bill for this replacement!!! That is a large issue. Not only was it almost impossible to obtain meaningful assistance and a willingness to accept some accountability from Dover and Company but the replacement work was not what we were promised and then we received a bill when it was not warranted nor was the job completed. Dover and Company has proven to be not only dishonest but also does not stand behind their work.

Great customer service and they got me in quick even during thanksgiving! Amy is an amazing worker…read moreand deserves a raise!

Thanks to gravel train truck I had to have my windshield replaced again. The glass doctor was very…read morefast and responsive and they even replaced my side mirror at no additional cost. My staff was very friendly made a great cup of coffee and I would recommend anybody that needs a windshield repair to go there

Had great experience with Hansons, not only did they do a great job, but when we had a small…read moreproblem, they came back and replaced a screen. I would highly recommend them.

I used this company for a new roof in my old house. We were very happy with them. So I called to…read morehave a window replacement and large sliding glass door replaced in our new home. The salesman showed up on time, was helpful, scheduled the measurements very promptly, everything was going well. I received updates on the progress of my order and finally the install date was set, 9/8. I received a call a few days before the initial install to reschedule because the contractor ran into some unexpected complication at the current job and it was going to run over. We set a new date for 9/18. Today, 9/10 I received another apologetic call from 1-800-Hansons asking to reschedule, because the scheduler did not realize the contractor was not going to be working that week! Long story short , it is now scheduled for 9/23. I spoke to a scheduling "manager" who was less than helpful. I am not eligible for any money off for my inconvenience of already having somebody move furniture out of the way, or the frustration of not having a product that I have already put a decent down payment on and have had to reschedule TWICE, because they can't get their act together with their contractors! She did not budge on trying to schedule a different contractor so the install could occur on the first rescheduled date. All she would say is that I have been given plenty of notice and she will reschedule with me. I can hardly wait to see what idiot shows up for the install. I have lost all confidence in this company. I told her I am putting a bad review on Yelp and my social media. I feel like they are just not organized, don't care about me as a customer, and don't even care about bad reviews. I hope I am happy with their product if they ever find a reliable contractor to do the install. Do not use this company! They grew too big for their britches and don't care about small orders.

They could actually give the quote that they said they would. They came and looked and measured and…read moreI got no response.

This company has reached out and have scheduled an appraisal…read more So excited to see what Chris can do for us thank you for calling me personally to fix my mix up with companies