Transparent, trustworthy business, which is such a relief to find when you have no idea what it is going to take to fix a plumbing leak. We found a mystery exterior leak on our property the weekend before Christmas and had to shut off water to the house. After another plumbing company scheduled an appointment for us and then later canceled it with no explanation, we called True Plumbing on Monday morning. Eric from True Plumbing showed up when he said he would, took a quick look at our problem, and explained the three possible causes of the leak, along with how much each would cost to fix if said problem was found. The area would have to be minimally excavated to locate the underground leak. He was very up front about what the diagnostic process would be and what the repairs would entail for each of the three possible scenarios, including what he would do to avoid damaging the driveway. Eric was transparent, very easy to communicate with, and obviously a knowledgable, experienced plumber. After that five-minute conversation, my husband and I both felt 100% comfortable hiring True Plumbing to come back with a team to excavate the problem the next day. True Plumbing got to work when they said they would, the day before Christmas Eve no less. Sure enough, the problem was scenario #1 on their list of three possible causes of the leak. A decade before we bought the house, the sprinkler system had been connected to the house's water pipes using an illegal part that had finally failed. True Plumbing said that since sprinkler technicians are not certified plumbers, problems like that are common. Be careful who you hire to tamper with your water pipes! True Plumbing fixed the leak and we had water restored to the house within a couple of hours! The cost ($800) matched the verbal estimate to the penny. Use a debit card or cash to avoid the 3% credit card fee. They even completely cleaned up their work site. Real professionals. 100% recommend. read more

True Plumbing - Location of mystery leak, right at or under our foundation - Plumbing Near Me - Springtown, Texas

It's in the name True plumbing solutions. Will give you true professional quality plumbing. With true pricing. read more

Honest and straightforward. We got a quote from another company for $2500 and tons of extensive work to repair an outdoor faucet leak after snowmageddon. This company came out and fixed the issue same day for $400 read more

My wife bought a policy from "Choice Home Warranty" which was a BIG MISTAKE cause their subcontracted plumber told us that the company DID NOT cover repair work outside of the home and that they would have to clear our vent trap by getting a machine to do it from the outside which would have cost us an arm and a leg !!! Well Folks, Derek from True Plumbing was not only ABLE to clear the vent trap through the attic saving us a ton of money, he also, gave us a Veterans' discount !!! TRUE PLUMBING, also, doesn't charge a service fee when they come out to give you an estimate !!! Ask for Sheila and she'll have Eric or Derek come out to solve any plumbing problems you may have. Papa Mike Fort Worth's Concierge as seen on YouTube.... read more

True Plumbing - Papa Mike Fort Worth's Concierge with Derek Of TRUE PLUMBING - Plumbing Near Me - Springtown, Texas

Came on time. Did great service but the gentleman that came was a little vague and a little grumpy.

first time using one so not sure what to expect but they got out quick after the freeze and got it running again wihtout delay - thank you!

These guys totally ripped me off. They told my wife I had a leak under my slab and it would be about 5100 to fix but they discounted it to 4100. They charged 250 for a pressure check. I was able to contact the plumbing company that installed the plumbing system in my home and the leak just turned out to be running toilets which was an easy fix. They only charged 125 for the same pressure check. The company also mentioned that no pipes are in my foundation or under my home all the plumbing is ran through the ceiling and in the walls. So what was this company talking about. True plumbing are a bunch of overcharging con artist. I'll never use them again. Update!! I was contacted by true plumbing and we had a conversation about getting the issue taken care of. I appreciate him reaching out to me and the concern about their visit to my home. After talking with true plumbing I see why the reviews are so high I have a lot of respect for this company and how they handled my situation. Thank you True plumbing for working with me. read more

After telling me he MAY have to cut a hole in the OUTSIDE wall of the house I went to Lowe's to get some hardware for some other jobs. I come back and this guy had cut two 1ft x 6" holes in the outside wall of my house without ok'ing it with me and with no plan to fix them and No recommendation as to who could ... he was also expensive and failed to provide an itemized invoice I will definitely not be using them again. This is the first time I've EVER left a negative review for any service, but I felt compelled to do so. read more

After receiving a $3500 estimate to install my pelican water system by schrader plumbing, I called True Plumbing. Cameron was nice, polite and HONEST. He explained to me the cost which was one third of what Schrader offered. I appreciated his fair price, but since I bought the unit from the manufacturer, pelican had a better deal. I do want to tell you that their honesty is much appreciated. That is hard to come by, and next time if I have plumbing needs, I will call them back for sure. I recommend read more

Excellent quality work, fair pricing. The team seems very knowledgeable and trustworthy. Sheila is a gem, and makes everything go! She is very personable, has great communication skills, and connects well with customers. She definitely instills confidence in the company. Overall a great experience. I will continue to make True Plumbing my first call. read more

We had a waterline leak in our front yard and we'd had received three quotes but something in my bones told me to check with True plumbing before making our final decision. I'm glad that I did! They came out right away, did an assessment, gave me a price and told me that they can fit me in the very next day! They were able to do a pull through underneath the ground so that we didn't need a trench in the middle of our yard and we didn't need to break up our driveway in order to get to the city line! Turns out the owner of the company lives not too far for me so it was really nice to be able to help out a neighbor as well as a small local business. read more

Very professional. Had a few issues. One toilet stopped working after it was pulled out but a was able to repair myself (they were unaware of the issue). I recommend getting the quote on paper as there was an issue with what was quoted and what was charged but we were able to come to a compromise in just a few minutes of talking it through. Al in all very good experience. I would use this group again read more

3/18/2021 True Plumbing just completed a repair to our main sewer line. To do this, they had to dig out an area 5-6 feet down to access the area affected. They completed the repair, filled in the hole, and cleaned the entire area before leaving. They did the job quickly and efficiently, and we couldn't be more pleased. In addition, they offered a very highly competitive bid. We would strongly recommend them! read more

My bathtub was leaking hot water only and they came out to go look at it fixed it did a great job and did a quick job as well I definitely would recommend. read more

We called True Plumbing to fix an issue that we were having with our water pressure was raised by another company. True Plumbing found out we had a bigger issue. they had to replace our PRV . We could have a bigger issue. whenever I call with an issue Mrs. Shelia and her team always respond with an hour. They are very HONEST and RELIABLE. I would recommend this company to anyone. Great service. Thanks True Plumbing. read more

Our shower started draining slowly and pooling water, so we called True Plumbing and they sent someone out fairly quickly (within two days - it wasn't an emergency). We were given status updates for when the plumber would arrive, which was appreciated. The plumber snaked the drain and $200 later, we were all good. The next day, I was doing laundry on the other side of the house and I noticed water pooling on the floor. We called True again and they sent someone out the following day. This guy snaked the other side of the house and was in and out pretty quickly, with no charge. Our experience with True was great and I will call them again if we ever have any other plumbing needs. read more

12 Years ago I called them, used them a half dozen times since. No nonsense business approach. Sheila calls me by my first name. Friendly company to do business with. And everything they fixed is still fixed. read more

Eric and Cameron replumbed our sewer line. They were very communicative and professional and did a good job. They also bid about 1/3 the price Schrader plumbing bid. I would very much recommend them again. read more

I had a slab leak in my kitchen and they came out and were able to identify exactly where it was. With the location of the leak and fresh tile, I begged them to tunnel to the leak instead of going through the slab. They thought about it for a bit and ended up tunneling through my patio instead of indoors. They back filled well and I just had to redo concrete outside. Slab leaks suck :( read more

My plumber threw a fit cause he couldn't fix the toilet. Then I asked him "what's wrong?" then he yelled "nothing's wrong!" as he smacked my phone right out of my hand. read more

After analyzing the situation and seeing the work done, I realize I could have done this myself. However, they charged me $270 for about 2 minutes of work and a $10 part from Home Depot. As a woman and a veteran, I find it deplorable that a company would take advantage of me to that extent. Needless to say. I will never utilize this company again. read more

We had a leaky kitchen faucet and were prepared to have a new one installed, but when Cameron from True Plumbing checked it out he told us that it was just a connection problem. In a matter of minutes he had the new parts installed...and no more leaks! We know who to call for plumbing issues in the future. True Plumbing was on-time, took care of the problem quickly and efficiently and at a reasonable price. read more

True plumbing was recommended to me by Gateway Church so I called them. The problems that needed fixed was the leak right around my water meter and my toilet water tank. I told them about these before they came to my house. The water leak by the meter cost me $2400. They had to replace the blue metal tube that is now "outlawed" according to them. They told me they would fix my toilet for free (water kept running) even when not in use. They had the wrong parts for the toilet so they took a photo of my toilet telling me they have to order the parts and let me know. This happened in late March. It's now mid May and I haven't heard from them. And I don't know if I ever will. Update: May 25, 2017 True plumbing came today and apologize for the delay in fixing my toilet. It's good to know that true plumbing care about their reputation. They took ownership of the problem which what a good business is about, following through and keeping promise. read more

After leaving several messages on their voicemail they finally called me back. Was looking to get an inspection on our foundation after we had foundation repair. Was told they would do a free inspection. The company that did our foundation repair had their guys do an inspection but they really didn't do any thing. The plumber came out and didn't even know what he was there for. The secretary was suppose to email me so I could send the emails we got from the foundation company. She never did. Told the plumber what the emails were and he quoted me a price with out looking at any thing. Complete waste of our time. Should of known they were worthless with how they returned phone calls. read more

I have had nothing but the best from these guys. The owners and their staff are honest, up front and trustworthy. I would recommend this company to anyone. read more

Great service and honest upfront pricing! I had a difficult plumbing job and have been quoted $1000 minimum by another company but these guys did it quickly and for less even though they found a problem with the structure of my house that made it more difficult than the other company had even thought. Highly recommend! read more

True Plumbing is AWESOME! From start to finish, the service was seamless. Sheila was friendly and was able to schedule us immediately. Cameron was on time, professional, and friendly. With no success, we've had two other plumbers come by within the last two years. Cameron found issues that other plumbers were not able to find. He thoroughly explained the problems and the cost. True Plumbing provided excellent customer service, a fair price, and quality work. We will definitely use True Plumbing for any future needs! read more

Today I had someone from True Plumbing come to help me with slow running drains in the master bath as well as the guest bath. The service tech was BRENT. He was excellent. He said he needed to check both sinks first to see what the issues were, then we would talk price. After looking at both sinks, he knew right away what the problem was with each sink. As long as he didn't need to use any equipment, there would be no charge. That is exactly what happened! He was able to clear the drains with just his hands and didn't charge anything. I wasn't even charged a service call fee. Thank you True Plumbing for hiring someone as honest as BRENT. I'm sure he could have made it seem worse than it actually was. read more

I had a pluming issue late at night. Called around 10:00pm, got an answer, a cost estimate as well as an estimate for an arrival time the next morning. The service tech was prompt, friendly and did an excellent job. I would recommend this company and will use then again. read more

True Plumbing did an excellent job at answering all my questions. Jason Ray, the plumber that came out, was punctual, honest, and more than fair. It was quite refreshing to see a company, and a person, so committed to customer satisfaction. I definitely recommend and will be a customer for life. read more

Felt like I was overcharged for what I got. Was told an office manager would call me but never heard anything.

We just had our sink fixed. The guys were efficient and knew right what the problem was. They shared their knowledge and did it with a friendly smile. If needed, we wouldn't hesitate to call them back again. Thanks True Plumbing!! read more

After our regular plumber left us in a pickle over the weekend we had to give another plumber a call. I am so happy we did. I had no idea that a plumber could be this good. Not only did they come out the same day but their prices and services were phenomenal! We just found our go to plumber and will quickly recommend True Plumbing in the future. read more

My wife call me at work on Saturday to tell me that they couldn't shut off the shower water after my son took a shower. I was able to walk her through shutting off the main water line to the house and then started looking for a plumber for an emergency call. Searching Yelp I was able to find True Plumbing with a 4 1/2 star rating. They were close to my home and offered 24/7 service, so I made the phone call. To make a long story short they arrive within an hour and had diagnose the problem and spoke to me about it over the phone. I went ahead and authorize the repair and the issue was resolved within a half an hour. My wife said, after I got home and after Eric had left, that she felt very comfortable with him as did my son. she went on to say that he was very polite and respectful of our property. I can't tell you how much that means to me when you have stranger come into the house and take care of a problem for your family and not have to worry about them while you're not there. Again the problem was solved quickly and correctly and my family felt safe while they were in our home that to me is worth a rating. I highly recommend you give them a try if you need any plumbing work done. mb. read more

Great Experience!!!! Called them up to give me a bid on removal of old bathtub and surround. True Plumbing came out promptly and on time. The guys were here 6 hours and worked very hard. I had a great experience with them and they did a great job on my bathroom. read more