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True Pro Roofing

5.0 (1 review)
Open • 12:00 am - 12:00 AM (Next day)

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9 months ago

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Gage P.

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EMC Dock Builders

EMC Dock Builders

(2 reviews)

This company states they offer free estimates on jobs, yet when I called and asked to get an…read moreestimate on a job I was told it would cost $200 because we do not yet own the property that was being remodeled. When I asked why they advertise free estimates but then charge for it when you call, I was told that normally it would be free but since we don't own the property we would have to pay up front. Since the cost of the remodel determines if we purchase the property, this made no sense to me and it's bad customer service. When I started to tell them that they shouldn't advertise something they don't deliver I was hung up on. Would NEVER recommend this company!!

Dealing with Eric McCoy and EMC Construction was a nightmare from beginning to end. Eric McCoy has…read moreis a big bully with terrible temper and threatened me with physical violence. Let's start from the beginning. EMC came in with the highest bid among three, $15,000 for converting a carport into a garage and replacing two support posts for the front porch. McCoy was recommended by the realtor who sold me my house, and being new to the area, I went with them. Even with 10 weeks to complete the project, they still could not finish on time. But wait, it gets worse. The work from this company was very poor. the support posts for the front porch are not plumb and they hang over the front and side edges of the porch. This, of course, looks absurd. The electric work in the garage is sloppy with wires running along the ceiling of the garage that could have easily been tucked out of sight. The stucco work for the wood-frame garage was amateur looking with finger prints and waves and dents everywhere. I am still cleaning up waste mortar scattered about my property. Some was even discarded in my neighbors bushes. When I asked Eric McCoy to remedy these problems, he responded with a profanity laced tirade. He said everything was good enough and met code. He continued getting angrier and was loudly cursing me, dropping f-bombs everywhere. When i asked him to stop cursing and talking to me in that manner he only got worse. I expressed that he can't talk to me that way on my property and he replied he would talk to me however he pleased. When he continued with the insults and cursing I told him to get off my property. He refused. I said I would call the police and have him removed and he said go ahead and call them. His stucco guy started to drag him off my property but McCoy kept screaming, calling me a "pansy-ass" and tried to get me to come into the street so he could kick my ass. Keep in mind this is no small dude. He is about 6'3" and 240 lbs., so there was no way I was going to take him on. Plus, I don't customarily handle my business dealings in such a manner. I was warned by one of his workers about his temper so evidently this is the way he operates. I had to ban him from my property for the duration of the project. The stucco guy came back on his own accord (a subcontractor) and re-did his work, so credit to him. McCoy thought the original work was fine. The job was supposed to be complete at the end of may but wasn't finished until late August. Office manager was demanded money be brought to their office because they didn't want to wait the 2-3 days for the check to get there by mail. If you want a belligerent contractor who will treat you like crap, insult you, refuse to leave your property, and threaten to kick your ass if you don't like his poor work and attitude, then this is your guy. Otherwise I suggest you hire someone else.

Window World of Polk County - No caulking

Window World of Polk County

(54 reviews)

Terrible customer service, you have to do all the chasing to talk to them…read more They measured for my windows at the end of July. They got installed on10/20/24. Bathroom window was about 10 inches short, kitchen was about a inch short. The rep who came out said the kitchen window size had been altered after the measurement. At the beginning of July we were having a new kitchen and the window size was as it is now. So I think he was just looking for excuses. We did get the bathroom window replaced Dec 17th. But no news on the kitchen window even though we were told someone would call me, still waiting for that. Tried ringing this morning, Monday the 30th but was told the office was closed. Apparently the building inspector can't pass it till everything is done, so the kitchen that was started in July remains unfinished and we still have the stickers that can't be removed till the windows have been passed. Just a dreadful experience

Buyer Beware. The quality of the windows is great. The installation and service of this company is…read morea different story. We paid $8300 to have three windows and two sliders installed. One window has several areas of missing caulking and one slider has missing caulking, the screen won't close, and the lock was installed upside down. Neither of these would pass the inspection. When we called to ask them to fix it we were told they would return our call in 2-4 weeks and schedule someone out. We called them back again within 2 days and they agreed to send someone the next day. The next day arrives and the person is out sick and can't come to fix it and they can schedule me for week later. Not holding my breath this company will even show up.

True Pro Roofing - roofing - Updated May 2026

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