After several visits, I'm finally compelled to write a review…read more The good: The clothes here are reasonably (I think) priced and they have an excellent selection. My wife and I can always find the most adorable outfits without having to really break the bank. Although we are huge fans of outlet stores, we haven't really noticed any difference in quality or price of this outlet and its regular stores. The bad: The staff here could use some help with customer service. Our last visit was on a weekday afternoon -- the tumbleweeds were blowing around in the parking lot if you know what I mean. There were two or three staff members present at the store which was fine, but they didn't seem too bothered by us or any of the other customers in the store. Don't get me wrong, I really dislike pushy salespeople. But if you don't even greet people as they come in or ask if they need something when you're walking within five feet of them something is wrong! After my wife and I had picked out some adorable outfits, we were ready to check out. Lo and behold there was not a single staff member on the entire sales floor! I get that it's a slow afternoon, but that doesn't mean you can drop the ball on the simple stuff like customer service! Three out of five because the selection is the only saving grace here!

I usually go to carters store and buy many stuff for my 3 kids and 2 nieces and 3 nephews and spend…read morehundreds of dollars but this time at Leesburg store, Faith the part time manager was extremely rude and unprofessional! She was giving face to my daughters because they touched a toy and She was asking other associate to make sure that my kids put the toy back and they don't take it with them! " like my kids are going to steal a 3.00 dollars toy" she had a very bad attitude and I am sure that I'm not going back to their store anymore!

I have been a loyal customer of Ralph Lauren, shopping for myself and my family, and very rarely…read morereselling items. However, today I had a terrible experience at the Polo Ralph Lauren Factory Store in Leesburg Premium Outlets. I went in to purchase three kids' puffers, priced at $29.99 each. When I mentioned that I might resell them, the store manager, Briana Milton, completely changed her attitude towards me. Her tone became rude and dismissive. She told me she would not sell me the three items and that I could only buy one. When I questioned why, she gave me a customer service number to call, even though she knew it was for online purchases only, which customer service later confirmed. To make matters worse, she mocked me afterward, asking why I didn't give her the phone to speak to the representative--knowing full well that the representative had no intention of speaking with her. I understand store policies, but the way I was treated as a client was unacceptable. I have never encountered such cruelty from a store manager. I shop at this outlet weekly, visiting many different stores, and have never been treated with such disrespect. This experience has changed my entire perception of the Ralph Lauren brand, and I no longer want to shop in any of their stores after this. Briana Milton did eventually sell me one item, but she didn't put her name on the receipt--likely because she knew how rude she had been and was afraid of a complaint. This level of treatment is not something I would expect from a brand like Ralph Lauren. I hope action is taken to prevent this from happening to other loyal customers.

They have the same boring stuff year after year. Store is a mess especially during rush times -…read moremost weekends. Staff is hard to find if you want to get a fitting room door opened. Skip this one :(

Has everything you need!!! I wish they put more clothing stores like H&M, Nike, and Vans but they…read morestill have nice options.

Decent outlet location, but I hate backtracking. I walked the entire length then had to walk back…read moreto get to my car. I'd rather there be two paths or a circle so I didn't feel like I was backtracking. It was also close to 100 degrees in April, so that was unexpected. There were lots of stores here and I checked out what they had, but nothing caught my fancy that was worthy enough to try and figure out how to pack to get home. That's the bummer while shopping on a trip. These outlets are probably better if you have a particular store in mind or just want to get some steps in while shopping. Or hit the food court (I didn't visit)

I absolutely love it! The prices are great, and the employees are all volunteers and very nice and…read morehelpful. The prices are great, most things under seven dollars, and it's well organized and very friendly. I will definitely be coming back :)

This is a very cute shop set up in an old house. A lot of neat things to look at and the prices are…read moregreat, and they had a sale on clothes when I visited. The shop is a bunch of tiny rooms and it did get very crowded on a Saturday, so I didn't feel comfortable to be in such close proximity to several people during the pandemic, even when everyone was wearing a mask. I will be back to browse after I'm vaccinated!

I went to the Marshall's in Leesburg because I wanted to find some Santa shower curtains for some…read morekids who I had been visiting. Sadly, that seemed to be the ONLY thing I couldn't find the big guy on. There's plenty of Santa, snowman, reindeer, snowflakes on everything, on sweaters, on towels, on doormats, etc... Needless to say, you'll find everything you may need and some things you may not need, to deck out every part of your home for the holidays. In addition to the holiday things, you can also find everything else a typical Marshall's carries. There's toys, some furniture, shoes, clothes for the whole family and everything else in between. While this Marshall's was packed with shoppers, the line to check out moved very quickly, since they had a cashier working at every register.

I enjoy coming to this Marshall's. They are organized which makes shopping easier. Lines go pretty…read morefast. I rarely ever have a long wait. Some of the team is nice and helpful. Recommend coming in

My 4-year-old daughter had an awful first experience here. We came in for her appointment, chose…read morethe earrings we wanted, and she was so excited. Of course, once her ears were pierced, she cried a bit because of the pain, but then we found out they had pierced the wrong earrings. The staff member said, "I grabbed the wrong one," and explained that switching them right away or re-piercing would hurt. While the staff was very apologetic and did give us a gift certificate for the correct earrings to replace within 6 weeks, it still did not make up for how traumatic the experience was for my daughter. I really feel the staff should have confirmed with us one last time which earrings were being used before piercing her ears. Now my daughter is stuck wearing earrings she does not even like, and I honestly do not know how I am going to convince her to come back in 6 weeks after such a bad experience. We have used Upper Lobe in the past and never had an issue. I wish we had used their services again instead of trying Rowan. Unfortunately, this was not a good first experience for my family.

Stay away!!! They don't know what they're doing. I went for a helix piercing and they said "it'd…read morebe soooo cute to get two" Any piercing studio would NEVER suggest this as it causes way too much trauma to the ear. I didn't know this then. The "licsensed" professional working there should have. I was also traveling across the country and noted this many times bc I don't think they understood? Or wasn't paying attention. So they told me to come back in 2 weeks to check my posts, which I soon learned was on WAY too tight and causing swelling all this time. I mean, The girl "piercing" me also asked for 20 opinions acting unsure should have been my "nope gotta go" sign. I think she asked an 8 year old customer at one point. Who knows. She spoke like she rolled out of a barrel of hay and decided to pierce ears in a shopping center, which was placed in a cow field. Not the 8 year old girl. The "registered nurse". They also recited after care instructions like a postal service worker who stood at the same counter for 40+ years. Way too fast. Looked at the ceiling. Totally memorized. They also told me I could go in the ocean and pool but to avoid lakes and rivers. Also wrong. I should avoid any type of open water. They gave me a bag with aftercare info and aftercare solution. They didn't ever tell me they were charging me $20 for the aftercare solution. Over priced. Not friendly staff. I honestly think you're better off at Claire's. This is after 2 weeks of piercing. I was so cautious and careful with keeping area clean and not touching. Just left urgent care and am on antibiotics to treat. I should charge the store for my copay and medication. Stay. Away.

Absolutely great prices on their famously adorably outfits for little ones. Overalls, shirts,…read moretrousers, shoes of all styles (I particularly like the little work boots). All kinds of things for the newborn to big toddlers. Check it out. I scored a great outfit for a friend's grandson for only $30.

I really like Oshkosh as a brand. Okay, I really like forcing my child to wear overalls. I end up…read morein this store more than my husband and my accountant would like. However, lately it's been sort of ticking me off. The sales staff has gone seriously downhill over the past 3mo to 6mo. They all gather at the register; no one is on the floor. I've wanted people ask questions about sizing and returns, only to get blank looks. The last four times I've been in here, they've 'forgotten' to give me the regular coupon for the next month; I've had to ask for it explicitly. I've gotten to the point where I'd rather shop Oshkosh online, despite the shipping costs and inability to evaluate quality of materials.

My daughter, 13, loves this store. As a parent, I find it a little creepy. Pictures of people…read morepraying around clothes?! The "subtle" Christian quotes everywhere. The weird vibe from the staff. Also, the clothes are mostly really distracting. Most not appropriate for school which is where the kids want to wear the clothes. Also, what is the company's stance on women's rights for bodily autonomy, LGBTQ+rights, human rights? I would like more transparency. What is my money supporting by supporting this store?

How is this a christian store? Clothes are pretty but WAY too revealing for a christian store. As a…read moretrue christian its not okay for me to wear these types of clothes of church or even infrint of GOD. The clothes need to be made with more modesty.