Companies being purchased by larger companies - don't trust them. They are stuck with their…read more"policies" and cannot be trusted to work with people and then take advantage of you. Truly disappointing service. We were in need of a new bbq grill by July 4th and we were told they would place the order as soon as they received the approved quote (Steve). In return, the Association I am a Board member on agreed to pay an invoice immediately and get the check to them, in full, soonest possible. We delivered the check and I received a text informing me they were just placing the order (June 29th, 5 days before July 4th). When I told them what Steve told me, they apologized for his miscommunication and said they cannot do that... but they were happy to get full payment. The worst part about their policies, and banks will confirm, a Homeowner's Association has basic, guaranteed funds as the Florida statute requires owners to pay their assessments... we receive some of the best bank loans, if ever needed... Al Ford Mallory Square Board member

New ownership is great. From start to finish my project was completed with professionalism,…read morecourtesy, and integrit. I would definitely recommend Palm Beach Grill center for any of your grilling needs!

For years I visited Paradise Grills and dreamed of the perfect backyard addition. That dream…read morefinally came true with the addition of an outdoor kitchen from Paradise Grills. Joe from Paradise Grills Town Center in Boca did an amazing job helping us select the right configuration, put in the order and coordinate the delivery and installation at a great price!! Many thanks to Joe and Paradise Grills!!! Now our backyard BBQ experience is truly elevated!!!

My husband and I purchased an outdoor kitchen from paradise grills. We just got ot delivered and…read morecouldn't be more excited! It turned out great! Thanks Joe!

Had a great experience at Paradise Grills in Boca Raton! The staff was friendly, knowledgeable, and…read moremade the whole process easy. Great selection and beautiful products. Definitely recommend!

Very Disappointing Experience -- Poor Planning, Poor Communication, and Weak Customer Support…read moreMy experience with Paradise Grills has been extremely frustrating from start to finish. While the salespeople were friendly, the execution, planning, and customer service after the sale were unacceptable. They informed me that an electrician would need to install the lights, which I understood. What I did not understand and what was never disclosed was the extent of the wiring required. I assumed this would be similar to installing a ceiling fan in a home, where the wiring is already in place and the electrician simply connects the fixture. Instead, there was no wiring, no conduit, port holes and no preparation at all inside the pergola. This turned into a much larger electrical project that cost me an additional $1,500. What makes this especially frustrating is that they clearly knew the scope of work required and had documentation outlining the electrical requirements. However, that documentation was not provided to me until the day of installation, when the installers were already at my house. Had this been disclosed upfront, I absolutely would have reconsidered the purchase or planned accordingly. Another ongoing issue is the lack of clear and reliable dimensions. They cannot provide precise measurements for where underground utilities need to be placed, which makes installation planning unnecessarily difficult and feels like guesswork. There were also several avoidable design and coordination problems: * The outdoor fan they installed hangs directly in the line of sight of the TV, partially blocking the view * The puck lights they supplied are daylight white, while the fan light is warm white yellow tint completely mismatched and they refused to correct it * The TV cover they supplied did not fit properly * The installers disagreed that it was an issue, and during rain that same day, the TV was left exposed and got wet * I had to purchase my own temporary cover while waiting for a replacement Additionally, the bar chairs that were supposed to be included were not delivered, and no one communicated this in advance. We were only told at the time of delivery, which reflects poor coordination and lack of accountability. Overall, this has been a very stressful and unnecessarily complicated experience. The product may look nice, but the planning, communication, and customer support behind it have been very disappointing. Based on my experience, I would not recommend Paradise Grills.

I highly recommend Grill Tanks Plus. The installers (Brent and Alan) really hung in there when I…read morebet most would have bailed on a Friday afternoon and headed for happy hour. Installing new cabinet doors on my Cal Flame Grill built-in barbecue looked like a 30-minute job. That was until the doors would not align or shut properly. They worked 3 hours, painstakingly calling the manufacturer and their home office for guidance until it was perfect. Great job!

Companies being purchased by larger companies - don't trust them. They are stuck with their…read more"policies" and cannot be trusted to work with people and then take advantage of you. Truly disappointing service. We were in need of a new bbq grill by July 4th and we were told they would place the order as soon as they received the approved quote (Steve). In return, the Association I am a Board member on agreed to pay an invoice immediately and get the check to them, in full, soonest possible. We delivered the check and I received a text informing me they were just placing the order (June 29th, 5 days before July 4th). When I told them what Steve told me, they apologized for his miscommunication and said they cannot do that... but they were happy to get full payment. The worst part about their policies, and banks will confirm, a Homeowner's Association has basic, guaranteed funds as the Florida statute requires owners to pay their assessments... we receive some of the best bank loans, if ever needed... Al Ford, Mallory Square HOA Board member

I've done business with them for years and it's always been a good experience. Great staff and…read moregreat prices. I highly recommend them.

Unfortuanitly i am blind and grill n propane took advantage of me !…read moreWould you do business with someone like this ? Stated they would call me back several times . Never received a call ! GO FIGURE ! TAKE YOUR CHANCE WITH A REAL LOSER OF A COMPANY !

Amazing service! The are a 1 stop shop for grills and home stand by generators! My home standby…read moregenerator installation was flawless. I got a Generac but they offer several other options as well. The showroom is clean and well stocked. The staff was absolutely superb!

All I can say is that my personal experience with Palm Beach Grill Center was a very poor and…read moreshady. I drove to the west Delray location looking for a grill. The salesman showed me something I could buy right off the floor, which was exactly what I wanted. He told me the price and I said no problem. He apologized for not being able to take any money off the grill because it was a floor model with a few dings. I said it was fine and frankly I never asked for any money off. He then went on to offer a few hundred dollars off delivery which I thanked him for. We then went to write up the order. That's when things got really shady. He told me he had to charge me more for the grill than the price that was hanging on the grill because the price he gave me was 2021 prices and their 2022 prices were taking effect. I said - "we already agreed on a price. That's not cool." He squirmed in his seat wondering how to make what he just tried to do ok. He then said, "okay - I will honor the price I gave you but I can't take any money off delivery." So in essence, he was going to bone me one way or another. This is where I take some responsibility. At that point I should have laughed in his face, walked out of their store and drove straight to their competition, but I just wanted the grill. So at this point he tries to pull off the old "ok ... let me get my manager to approve this" bit. The manager comes in, agrees to the price they quoted me and everything is ok. I'm feeling a bit uncomfortable at this point and want to talk to my wife about the $15,000 purchase I was about to make so I tell them I will get back to them a little later. I discussed it with my wife and we decided we just liked the grill and we were still going to buy it despite who we had to buy it from. So I call these hooligans up again and asked what they needed me to put down for them to deliver the grill and then I would pay the balance once they delivered it. Apparently they deliver on Saturdays and Tuesdays. I had hoped they would say 50% but they said 75%. I said 75% is fine but they had to deliver it the following Tuesday. They then said they wouldn't deliver it Tuesday without 100% deposit. At that point I congratulated them on losing my business and hung up the phone. Yes, a few days later they tried to call me back and smooth things over and make the sale - saying that it was all a big mix up and they would happily deliver Tuesday with a 75% deposit but at that point I wanted nothing to do with this company. I'm just putting this out there for people who had similar experiences or who don't want to have similar experiences. If I were you, I would stay as far away from this business as you possibly can. They're dishonest and oddly arrogant about it.

I purchased an out door grill from paradise grills in Delray Beach and was very happy with the…read morepurchase . I will recommend them to all my friends . The salesman was exceptional and he answered all my questions . I was also able to purchase an insert for the grill . It works great !

We're happy to get our new outdoor kitchen delivered today. We purchased our outdoor kitchen from…read moreParadise Grills in Delray Beach. We were helped by Joe and he was extremely knowledgeable and helpful in helping us find the perfect kitchen to fit our space. I highly recommend you go see Joe. Thank you again!!

just what you expect from a local tackle store! My son and…read moreI learned loads of local only information from the guy at the counter. Great selection of relevant inshore tackle and bait. The best value for money you will spend if fishing locally.

Informative place. My first time and I haven't really fished the area yet. Prices are fair and they…read morehave a good selection. The service was very attentive. I'll go back.