excellent work was done on cleaning the septic tank, at a reasonable price. when needed, we will…read moredefinitely contact this company again

From the owner: Call for any septic repairs, maintenance, inspections or emergencies - (250) 937-1877read more

Emergency sewer backup! Arrived within 30 minutes. Polite, knowledgeable, competent and fast staff…read more We found a busted pipe and they arranged all the work: excavating, repairing and filling. Highly recommend this company!

So happy with the level of care shown by all employees of this company at every turn. They are…read morepersonable, do honest quality work, and have superb communication. They really made the process easy. I highly recommend the Clear Choice Plumbing. Would give more stars if I could.

Had an issue with our septic system and Tyler went above and beyond to diagnose and fix . I would…read moreabsolutely recommend this local company!

Horrific! Only actual satisfaction from doing business with…read morethis company was Rebecca, she was professional, assertive and actually able to get a hold of, I felt she really tried hard to give actual respectable customer service. Tyler... not so much. Very polite when you could get a hold of him but that was very far and few between. I had a scheduled appointment a month in advance... no show. After many calls to Tyler I finally received a call after leaving a text message followed after a few voicemails, I was assured the driver would be there 2 days after original scheduled date.... Again no show. I reached out to Rebecca, she was very apologetic and offered a free pump for scheduled appointments that was a no show, well 3rd time wasn't the charm... again no show. The communication between Tyler, his driver and what is actually important in running a successful customer satisfied business is well down the pooper... fitting right? Except don't expect your time, efforts or calls to actually be processed or pumped out, you'll be waiting. Thanks again to Rebecca for her communications, hopefully the rest of your company follows suit soon. As a business owner myself this was absolutely the worst communication break down, lack of organization I've ever seen, no excuse for that 3 times in a row. Save yourself time and book save on septic or any other local septic company for your septic needs. Your times worth it.

I wish I had checked these reviews before contracting Drain Pro to replace our water main. That…read morewater line was maybe 75 years old, so we weren't surprised when it started leaking. I shortlisted three companies from seven, then chose Drain Pro because their boss Ian gave more details about city regulations than the other estimators. Bad idea. Drain Pro disappointed us in three ways. First, they didn't try to use the old shutoff and instead drilled through the foundation because it was simpler for them. Second, on the inside they cut through the drywall in two places for the new pipes, but just left it like that instead of patching. And third, they made almost no effort to level and replace just three feet of our walkway's interlocking bricks, simply leaving it as a tripping hazard. Considering that we paid them over $5,300, it's surprising that Drain Pro blew their reputation on trivial tasks like small drywall patches and walkway replacement.

A pipe burst in my basement and a young guy came and fixed it. Two days later the pipe burst again…read more(because they did a quick fix rather than a true repair). When I called them about the burst pipe, the fellow on the phone was extremely rude and aggressive toward me. Making statements like "what do you want me to do about it" When I spoke to the manager about how the employee's communication was inappropriate, the manger/boss also had an aggressive and belittling response. This business is not woman-friendly (similar to LIse's experience listed in Yelp). These people need to take some communication training and/or grow up Would never use this business again.

I had a very disappointing experience with Mr Rooter Victoria which left me feeling cheated. Job…read moretook 30 minutes for snaking one residential kitchen sink. The initial estimate from the journeyman plumber was $750 and then he lowered it to $525 after I objected that the amount was excessively high. I contacted the office manager and she replied that we "input all this data into a computer and the computer provides us with the cost for each task". I would not recommend that anyone use their services.

Their charges do not make any sense. They do not have the right equipment and their staff although…read morepolite are not well trained. I would not recommend using them.

Excellent customer service and very professional work. SP Pump & Tanks responded quickly, diagnosed…read morethe issue fast, and got everything working properly again without delay. You can tell they genuinely care about their customers and reputation. Highly recommended for septic and sewer pump work on Vancouver Island.

great service and super fast. highly recommend this company. call and ask for Brian as he will go…read moreout of his way to help you.

Booked apt via John, who confirmed apt…read more The confirmed apt was for critical but small quick fix, to remove conditions on condo sale. John bailed on apt with less than 12 hours notice, leaving me completely screwed; providing no alternative reference of the apt time, and then proceeded to tell me to go to hell and grow up when i expressed my displeasure with his lack of professionalism. Literally use any other plumber in Victoria. This guy defines immature and unprofessional in customer service.

I've had John from Olympic Plumbing out on a number of jobs over the years. When my front garden…read morewas flooded and in danger of breaking through into the basement John and his guys were here within the hour. They had the front yard dug up and the whole thing fixed up asap. He just answered his cell phone while out fishing and dropped by on his way home to look into a minor leak under my sink. Doesn't get any better than that!