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TrueCare

3.3 (15 reviews)
Closed Closed
Updated 2 months ago

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Waiting for them to answer my call this is how long I've been on hold
Ms. G.

So I switched to this clinic due to them having a few providers available but in order to schedule an appt you have to go thru a call center which takes forever for someone to answer the phone every time I call it's always over a 30 min wait time just to schedule an appt and about a 2 weeks out for appt I'm now planning on switching providers again!

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4 years ago

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TrueCare

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12 days ago

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9 months ago

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TrueCare

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2 years ago

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6 months ago

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9 months ago

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9 months ago

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4 years ago

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7 years ago

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6 years ago

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10 years ago

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7 years ago

Always a pleasure to bring my family here for their medical care. My kids are always at ease and staff is always so welcoming.

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7 years ago

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9 years ago

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9 years ago

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Ask the Community - TrueCare

Do u take people on IEHP?

Hello Lori P. We do accept IEHP insurance. You can contact us at 760-736-6767 via text or phone… Read more

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Review Highlights - TrueCare

Always a pleasure to bring my family here for their medical care.

Mentioned in 2 reviews

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Riverside University Health System Medical Center

Riverside University Health System Medical Center

2.2(254 reviews)
7.7 mi

From the moment we walked into Riverside University Hospital, we were met with professionalism,…read morecompassion, and true medical excellence. My family member was treated for multiple dog bite wounds, and the level of care we received was nothing short of outstanding. Dr. Josh was phenomenal -- calm under pressure, extremely knowledgeable, and genuinely caring. He took the time to thoroughly assess the injuries, explain every step of treatment in a way we could understand, and made sure our loved one was comfortable and safe throughout the entire process. His bedside manner is exactly what you hope for in an emergency situation: confident, reassuring, and compassionate. We were also incredibly impressed with PA Theresa, who was equally amazing. She was informative, attentive, and took the time to answer all of our questions without rushing us. Her explanations were clear, her demeanor was warm, and it was obvious she truly cares about her patients and their families. The entire staff worked together like a well-oiled machine -- professional, efficient, and kind. In a stressful situation like a dog bite emergency, having a medical team that treats you with respect and empathy makes all the difference. If you ever need emergency care, especially for something as serious as animal injuries, I highly recommend Riverside University Hospital. Dr. Josh, PA Theresa, and their team turned a frightening situation into a positive experience, and we are extremely grateful for their expertise and compassion. Thank you for taking such excellent care of our family member -- you truly went above and beyond.

Do not come here. Writing this as I sit in the emergency with my son and his huge open wound that…read moreis down the muscle and bone going on hour 3 of waiting for them to stitch him up and nothing. No update unless you ask. Staff is rude place is dirty. Do not recommend.

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Riverside University Health System Medical Center
Riverside University Health System Medical Center - These are the room

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Riverside University Health System Medical Center - Other room

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Other room

Healthpointe

Healthpointe

2.7(81 reviews)
0.7 mi

I visited the clinic at 2226 Medical Center Drive, Suite 102 for an initial workers' compensation…read moreevaluation with Dr. Jose R. Morales, MD. Unfortunately, my experience there was very disappointing and left me feeling uncomfortable and unheard. The first issue was the extremely long wait time. I was called up and then sent back to sit down again, and by the time I was actually taken in to see the doctor, the wait had been so long it felt like I could have taken a nap in the waiting room. When I was finally examined, the equipment in the room appeared outdated and the environment was cold and uncomfortable. There was also an intern assisting who seemed unsure how to operate the equipment. During the examination, Dr. Morales' demeanor made me feel as though he had already decided I did not need treatment. His questioning felt repetitive and interrogative rather than focused on understanding my condition. After the test results came back, he immediately commented that I was "knock-kneed," which did not seem relevant to the injury I was there for. Later, when I reviewed his report, I noticed that some statements in the report were never discussed with me during the appointment. Because of these concerns, I requested a second opinion. I was given another appointment and told I would see a different doctor in a nearby suite. However, when I arrived, I was redirected back to Suite 102 and told I would again be seeing Dr. Morellis. When I questioned this, I was given an explanation suggesting he was somehow the second opinion, which made no sense. At that point I felt very uncomfortable and declined to proceed. After leaving, I contacted the workers' compensation district office to report my experience. I felt the visit lacked professionalism and genuine concern for my medical condition. While I'm sure many staff members there may be kind people, my experience with the evaluation process and the physician was not positive, and it is not a facility I would recommend.

No respect for the clients at all, first 2 times I came I waited 30 minutes after my appointment, 3…read morerd time I came I waited 1 hour, stop over scheduling Dr nick literally had came in and out within 2 minutes and he got called and I had to call him back for him to tell me the whole thing, he doesn't care, bad clinics

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Healthpointe
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TrueCare - medcenters - Updated May 2026

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