Way more expensive than comparable local services. Representative was rude & disrespectful. I requested a price for lawn care, but it was like pulling teeth to get a price for just what I wanted. read more

My husband and I are extremely disappointed with the service we received from TruGreen. Our backyard is now almost entirely dirt and despite repeatedly asking about seeding, nothing was done. Earlier in the season, your team told us that seeding would need to occur in October. When October arrived, we were given the impression that TruGreen would take care of it -- yet no action was taken. When my husband followed up in November, he was told that we "didn't order" the service. If an additional service was required to prevent our lawn from turning into 90% dirt and mud, why were we not clearly informed? We trusted TruGreen to improve our lawn and instead we were left with a yard in worse condition than when we started. We paid over $1,200 for what we believed would be comprehensive lawn care. In reality, all that was done was mosquito spraying and some weed prevention. I expected TruGreen to help keep our lawn healthy and green, but now there's no lawn at all. This experience has been deeply frustrating, and we will not use TruGreen again. read more

I had front and back full yard services for 2 years. My yard is the worst looking on the block it was better kept and always green when I was treating it myself. I switched to front yard service only due to artificial turf placed in the backyard for my child care but had to continue paying for front and back service. I would not recommend them to anyone I feel very taken advantage of because I paid big money. Since I have to rate them I will give them one star because of my mosquito level was down. read more

TruGreen Lawn Care - Tree Services Near Me - Broken Arrow, Oklahoma

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I only wish I could give zero stars. The worse company I've ever had the displeasure to deal with. I spent 49 min on the phone with a representative explaining my problems with dead spots and weeds (despite having routine service every quarter). He seemed very attentive and said he would have the specialist who was scheduled for the quarterly application knock on my door and I could talk to him about my issues. I stayed home from work to make sure I could talk to him. He never knocked on the door, the only reason I know he was there is there was a receipt on the door (I couldn't read it however as his printer must have been out of ink). I have called 3 times trying to talk to a supervisor to no avail. It's been 8 days now and the weeds and dead spots are worse than ever! DO NOT USE THIS COMPANY!!!!! read more

On 1/26/2023 a TG technician visited and spread "granular potassium". He rushed through the front yard and missed half of it. The worst part is that he did NOT even go in the backyard to spread. I know this because I have a full yard camera system. read more

We used TruGreen for a number of years. At first, they were responsive & did a good job. Over the past 4 years or so, they don't even do the bare minimum. Our home yard has more weeds than there are out on our farm! We've had their manager out here on a couple of occasions with promises of better service and performance, but it never materialized. If they call you, there is no identifying name to let you know it's TruGreen. I don't answer calls that I don't know. Needless to say, we are no longer TruGreen clients. I've never been so happy as to be rid of one irresponsible, poorly performing, money wasting company. If you or someone you know is considering using this "lawn care company", DON'T! read more

TruGreen Lawn Care - Weeds, weeds, and more weeds thanks to TruGreen. - Tree Services Near Me - Broken Arrow, Oklahoma

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I am beyond livid! We pre-paid a year-long lawn package. They were out a few times but didn't perform the services correctly. After a few days of back and forth we asked for a full refund. The only positive with the trugreen experience is that we did get a refund. read more

We've had this company for a couple of years, our lawn looks worse than it was before they came. The photos on this site looks like our lawn: front and back! We believe that we were charged, but they didn't do the work. Use them at your own risk! read more

Absolutely terrible service, in fact, I believe we were charged with no service performed. When I complained they couldn't be bothered to come out for two weeks. Two foot tall weeds everywhere. Dandelions, broadleaf, stuff I've never seen before. Horrible service. read more

I have had nothing but problems. Continuing to get disconnected when calling for customer service, problems with the texts I receive stating that the person is on the way, waiting around and them not coming, calling customer service for a refund and not getting it and then being told there is no record of my call. Leaving piles of fertilizer in the road in front of my house. I will say that our grass does look very lush and green. read more

Literal worst lawn company. I used to use Lawn America and they were amazing. They were bought by trugreen and it has been terrible since. My yard is the worst in the neighborhood, more weeds than I have ever seen and keeps getting worse. I cancelled my services in Aug, talked to 3 people (workers and managers) and they still came out and preformed services. I refused to pay bc I had cancelled and they sent me to collections . Now it's Dec and they performed a service AGAIN AND CHARGED MY CARD! This company is a scam and fraud. DO NOT USE THEM! read more

Trugreen has ruined our lawn. We have called them back to retreat and they would say they came but did not (we have cameras)or would not cover the whole lawn. We had a perfect lawn when my husband had time to do the pre-post emergent, we outsourced to them and now our yard look terrible. They don't answer the phones or allow voicemail on the weekends. The app doesn't allow feedback. Terrible. read more

TruGreen Lawn Care - Tree Services Near Me - Broken Arrow, Oklahoma

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I had ongoing troubles - billed for service not performed, only partial services performed...Ring camera provided great back-up for me.

I started this venture with the intention of giving local business a nod and spending some extra money on our community. I requested the best service package from Trugreen at the beginning of 2021. I paid in advance and stood back to see what an established company could do. Here's what I got.... Wrong invoicing, wrong packages added, lawn technicians that are only motivated by bonuses for number of yards done in a day, hurried services ( 20 k yard, treated in 7 minutes ), lime stains on porches and patio, lawn tech on cell phone for 5 minutes standing in my yard......and weeds, I haven't mentioned how terrible the weeds are throughout my entire yard ( more weeds than ther is yard now. Schedules broken and empty responses from managers who can apologize with the best of them. Incredible Customer service support agents that are at the mercy of this terrible performance and whose jobs are in jeopardy because this can't be done even par standard. I had an "OK" lawn before I started this and will continue it on my own. THIS IS A BAD SYSTEM AND I DO NOT RECOMMEND ANYONE USING TRUGREEN.....DO IT YOURSELVES OR LOOK DOWN YOUR STREET FOR THE BEST YARDS AND THE LANDSCAPING GUYS PARKED IN FRONT. BET THEY AREN'T TRUGREEN. read more

TruGreen Lawn Care - Clover Clover Clover....EVERYWHERE - Tree Services Near Me - Broken Arrow, Oklahoma

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After discussing the issue with the Manager, he assured me he would change how my shaded fescue was going to be treated and that they wouldn't treat it in the heat of the summer any more.. It didn't matter, they dumped 34% fertilizer on it in August 5th. And It's 100 degrees in Oklahoma thanks for burning it for the second summer in a row. read more

TruGreen Lawn Care - It's already scorched and thinning out in 1 week... - Tree Services Near Me - Broken Arrow, Oklahoma

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No matter what they say about their guarantee for positive results for lawn quality, it's just a waste. I got so many free visits because they swear their product will make a difference, but it never did. Never saw an improvement for my bermuda lawn quality. They aerated, fertilized, etc and still had thinned lawn in the backyard and tons of thatch. They even would send out their "best" to work their magic. No improvements. Over $700 later and several months of treatments, I finally cancelled because it as just a waste. I also got a call last week about fall services. I'm like are you kidding? I had to explain AGAIN why I cancelled and I won't spend another dime with them. Why am I still getting calls from them when I made it clear why I cancelled. I'm not angry. I just feel misled with their guarantee. Perhaps Bermuda isn't their forte. If so, I wouldn't recommend. read more

They basically lied to me. 3 different women told me 3 different stories about coming to spray for army worms. One told me they would come in 3 days. One told me they would come 7 days after my initial call and that it would be a free retreat and not a treatment for army worms and that they could request a special treatment but it would not happen for a "week or so". The last woman I talked with was clueless as the rest as to the urgency of prompt treatment of fall army worms. read more

Absolutely horrible experience! We have called now FOUR times to cancel our services over the last couple of months and they are STILL coming out and charging us for their work. This is getting out of control. I do not recommend using TruGreen! You won't be able to ever stop your service!!! Customer service has been no help! TruGreen came out again today to treat our lawn and we were charged once again! Horrible! read more

I used TruGreen for 10 years and cancelled them today. I'm not sure what happened to their weed and fertilization products, but they no longer work. I have two properties and both are littered with weeds and my grass (Zoysia and Bermuda) is thin, patchy and looks unhealthy. I also had reoccurring billing problems where TruGreen would send me past due notices even though they had my credit card on file. Don't know if they were trying to scam me to pay twice but they did this almost every month. Any recommendations for a good weed service? read more

I honestly wish I had never called and asked for a quote. I am disgusted by the aggressive sales tactics used by TruGreen. I called one Monday morning to ask for a quote for just treating my lawn for weeds and applying fertilizer. It took ten minutes of being told by the salesman how my lawn desperately needed the aeration and seeding to make it into a "brand new" lawn worthy of being "on a magazine cover" to finally get a price for just the weeds and fertilizer. Once he gave me this sky-high price and after hearing him belittle TruGreen's competitors, I decided I wasn't interested. Later in the afternoon, I got a phone call from another salesman following up with me. I told him that I had already expressed that I was no longer interested in TruGreen's services. The next morning, at about 8:30 AM when I was on my way to work, I got another phone call from a different salesperson. This was the first of four calls and text messages I got that day. On Wednesday, I received SIX phone calls and text messages from salespeople trying to sign me up. I finally had enough and called the Tulsa number to ask them to remove me from their system and stop the calls. They told me it would take 14 days(!!) to remove me from the call list and I'm still getting calls and text messages now four days later. Their salespeople are obnoxious and relentless. read more

They don't show up when they say they will. We called to cancel services. The woman we spoke to kept trying to get us to stay. We said no multiple times and finally said we were done after being on the phone for a very long tome with her. Two weeks later we get a call that they are going to come spray. We told them we already canceled. On the call notes, the woman said we didn't stay on the phone long enough to cancel. Absolutely false and ridiculous. Stay away from this company. read more

Love the mosquito treatment. Our 2nd season bite free. Great product and service. Highly recommend.

I have used TruGreen after they acquired LawnAmerica. Could not have a worse company. My lawn started looking bad shortly after the change and with Covid-19 and a chance to look at neighboring lawns serviced by TruGreen and others, I could see a significant difference. My lawn was full of weeds and two months after the pre-emergency and weed killer, the lawn was overrun with weeds. Switched to Lawnovations and they were shocked with my lawn and assessed there had not been any treatments on the lawn. They treated the lawn and two weeks later my lawn is essentially weed free. Do not use TruGreen and if you are, switch immediately, you will not regret it. read more

I had TruGreen and my yard has never looked worse. I pre-paid for a whole year and halfway through I called and said finish when I've already paid for and cancel my service. The only one in my backyard two or three times and when they were there you couldn't tell unless they leave a sign in your yard sale and they were there. At the end of the year I called again and canceled and they came back out to more times and wanted to bill me for it. I told him I wasn't paying the bill and that it was not approved and that I had canceled it. Today I took my seventh call from them trying to collect again I told him I'm not paying I didn't approve the work. I will never use them again. read more

got out of hospital and received a phone call from true green . my lot is approx 13,000 sq ft front and back , since I just got out of hospital I was at kitchen table, guy did front yard in 15 minutes or less never going to back , called there customer service number because there no business number Red Flag on invoices said they would reschedule In next few days and I ask for a manager to call back. no response back called customer service again asking for refund since job was not done. they said they don't give a refund, also they don't knock on your door when starting and finished .really surprised there still in business , I would never recommend true green. they came out July 14 more professional 2 guys did front and back yard but didn't call or ring doorbell , sprayed for see if it works didn't work when they did only the front yard. read more

Because of some days I return home after 5 PM it would be nice to know two days in advance of a schedule service. As for the service each trip, a very good job is done. It is a very good value. read more

Worst company ever! Had them for 5 years, never had 100% without weeds. During fertilizer times.... They used liquid and striped my yard all over the place. Heard a joke once that best describes them... If yard is fair to bad looking.... It's a TruGreen lawn. Once I cancelled my service with them and went with another company, I had the best resolves Ever! First treatment and was weed free! Wouldn't ever use TruGreen even if they were the last company around. FYI they own Grass Roots too! read more

They try and sell you on a personalized experience but nothing could be further from the truth. I never had any consultation on my yard other than on the phone with a corporate guy in another state. To make things even worse the "Technician" can not be trusted to treat both the front and back yard. This happened early on where they treated my front yard and not the back but said they did. I was home to witness the first shenanigan. I called their main number and they convinced me to give them a second chance so I did. That lasted 2 treatments... I get home today and can easily see the granulated treatment done in the front yard but alas not a single grain in the back yard. I will say their products do work but that is not the issue, I simply cannot do business with a company I don't trust. If this technician is willing to lie about the work he does, what else is at risk in my yard and house? read more

TruGreen has been servicing my lawn for years. They have done an exceptional job, as each year it gets thicker and greener. My lawn has always been full and vibrant green throughout the summer. They take care of the weeds and annuals that keep popping up, and also provide me feedback and suggestions to any questions that I may have. Great lawn company. Thank you read more