I've been a member for decades. I have used the services they offer, from auto loans to personal…read moreloans and couldn't be happier.

Service with all the tellers are wonderful and I highly recommend anyone to go to Bristol location.read more

Awesome customer setvice. Jacob, a corp mfr is terrific. I highly recommend Eric sneeread more

To whom it may concern:…read more On December 2, 2025, I received a call from a male stating to be an employee from the fraudulent department at Andrews Federal Credit Union. The male advised that someone attempted to use my card in the purchase of $200, inquiring if this was a legitimate charge. When I advised this was not my purchase, I was advised that my card was compromised and a new card would be mailed out to me and the charge would be declined. Later that night I checked my account and observed $450.00 was missing. I began contacting the bank getting the automated system back on the same number I was contacted on earlier that day, before being referred to a live person. When I advised of the initial call from the bank the operator confirmed this call was from the department. I disputed the charges reported for the amount of $450.00 purchases was being taken out of my account, which I stated that was not my transaction and it was fraud. On Monday, I came into the bank meeting with Mr. Seth Asante (branch manger), to inquire about the progress if any with the dispute I made on 12/2/2025. I was informed by Mr. Asante that the bank had no record of me calling in on the system nor was my card disconnected. I produced the number that I was contacted on to Mr. Asante, which was similar to Andrew Federal Credit Union, along with calling the number I was originally contacted from on the phone with Mr. Asante. Mr. Asante was amazed by how similar the automated system emulated Andrew Federal Credit Union. Mr. Asante then contacted card services while I was present. I was Interrogated several times to repeat my similar account of what happened which I felt was not being heard. Mr. Asante would ask me the same questions over and over in various formats then insinuate his version of how he felt it occurred. Everyone including Mr. Asante treated me like I was lying despite the fact that this happened to 10 other people the day prior. Mr. Asante advised me that if my money was returned and it was later found that I lied, the money would be removed from my account and a notation would be placed on my account. All conversations by Mr. Asante to card services was insinuating on his behalf that I was not telling the truth because of my age, either I agreed to the purchases or made them. I became very upset with these indirect accusations. I felt extremely uncomfortable by the accusations being made. While on the phone with card services it was discovered that whoever hacked my account had removed my phone number, replacing it with their number. Mr. Asante later reported that this happened to 10 other bank members the day before, which would prove that this branch had been compromised. Mr. Asante reported that one customer was hacked for $4000.00, looking towards me, stating " at least you only lost $450.00. As I became emotional, a teller named Ms. Wanda Fasion stepped in and began to help me, finish my dispute and discard my old card. I was advised my money would be returned and this matter would be investigated by Mr. Asante prior to leaving the branch. On Wednesday,I returned back to the bank to fill out a paper work that needed to be submitted to card services. It was then brought to my attention that Mr. Asante had not submitted any of the documentation that he was suppose to submit on my behalf as discussed. I then remained in the branch for another 2 hours while Ms. Fasion again assisted me with completing the submission. Mr. Asante again came past, questioning me again about the transaction, reporting " I am young and probably gave consent for the transactions"! This comment was unprovoked, unprofessional, and malicious in my opinion because what does my age have to do with me and 11 other people being hacked. I contacted my mother to remain on the phone with me for emotional support and adult guidance, as a completed this process, as I was made to feel because of my age I could not complete adult business. I am a full time college student working two jobs, only requesting back what was wrongfully stolen from me. On Friday, I received a letter in the mail from the fraudulent department stating I was found responsible for all transactions made and my money would not be returned. I called the number listed on the letter, creating a dispute. The operator was unable to explain why my original claim was denied or how it was it proven I made these purchases, as no documentation was written. I asked my grandmother Ruby Smith to return to the bank with me on Monday. My grandmother introduced me to this bank and has been banking at this location for over 17 years. I expressed to my grandmother that I felt I was being discriminated against based upon my age, by several remarks made by Mr. Asante. I played a recording for my grandmother that I took after my last interaction with Mr. Asante to prove how I was being treated. My grandmother was floored by the commentary of Mr. Asante.

Updated Review: Recently I have visited this branch to get a…read morecouple docs notarized. Wasn't sure what to expect since my previous visit for the Notary wasn't satisfactory. But as time has gone by, their Notary Services has gotten better the recent couple time in the past couple of months. Thank You!

The service here is entirely too slow. Find another branch to do banking. They need more staff.read more

I've banked with PNC for a long time and generally have great experiences. This branch is no…read moreexception. I've created a new account here and have had cards replaced. All of the staff I interacted with were professional and courteous. I would highly recommend PNC over many banks due to their low costs and great staff.

So here I am again at Wells Fargo & yet again was delivered exceptional customer service…read more I came in for notary services & Kamal assisted me first. I was missing a few pieces of information & she was beyond helpful in writing down the additional items I needed. On my return I decided to do a withdrawal and Ellisa was my teller. Another wonderful experience. She also informed as that they could provide me with a temporary card as I did not have my card with me. She was simply all smiles, delightful, and provided seamless, and time efficient service. Brittany also, was charming & made greeted me during my transaction. As I waited for my turn for my second round of my notary attempt. Jahanna offered to assist me. Again, another Wells Fargo team member that was all smiles and charming. End result - my documents were notarized, I collected funds, & it was an easy breezy experience with smiles & polite conversation. Big plus - she provided me with an envelope for my documents - as it was pouring out. There is something about Wells Fargo Bank. No matter what state you are in they always manage to make you feel like it is your neighborhood bank. The employees are always smiles, courteous, and demonstrate effective time management skills. It always seems to flow & there wait times tend to be none or very little in general. Thank You Wells Fargo, Kamal, Ellisa, Brittany, & Jahanna for exceptional customer service today! Have A Wonderful Holiday Weekend!!!!!

I go to the Willingboro branch of Wells Fargo now. The Burl…read more Branch is SLOW SLOW SLOW-2 lines barely moving MOST of the time!

My parents have been customers of this bank for years. They came in and were told what to bring to…read moreopen up a business account. The next day I came in and brought everything. There was a new girl there that took issue with irrelevant things like the fact that a letter (that could have been hand- written) was typed and looked like a long text message. She also wanted an operating agreement when I have a single member LLC. She called the branch manager at the Warminster location and he told her that she should tell me that they will put my request on hold till Monday. She didn't tell him I had a single member LLC. When I had called him, he apologized and told me to come to Warminster. I was on my way to another bank at the time he asked me to come. When I got there, it was 11:30ish. There was an elderly couple there for an appointment. I was told to wait till they are done. After about 10 minutes, this same branch manager who told me to come to this branch, which is out of my way, walked into the waiting area and told me I had to go because the wait for this couple would take longer than expected and it would be after 12 when he finishes with them. He didn't say anything else. I was completely shocked at the stupidity of this guy who just told me to come because he wanted to make up for the mistakes of another employee at the Southampton branch. When I had called the Jenkintown branch and told the branch manager there about what happened, she was completely shocked because she said that I came before closing and that as long as customers come before closing, the employees have an obligation to provide service. The employees at this bank are some of dumbest people I have ever encountered. This is the second incident. The first time when one of our contractors came to cash a check that we wrote from this bank, they made up an excuse to not cash it and I had one of the higher ups call me and apologize profusely for what happened afterwards. This bank is a nightmare and the employees are a bunch of idiots. There is some sort of a discriminatory tendency at some of their branches. They treat some customers better than others just because they feel that way.

I recently had an issue with a mobile parking app and received a ticket even though the transaction…read morewent through. I had called customer service and spoke with Eileen. She told me the time on the transaction had actually gone through after the time on the ticket. Disappointed, I accepted that this was probably an error I had made during processing, however Eileen then called me back after doing some research and was able to send me the time the payment was processed as pending, which was well before the ticketed time. She saved me $76. I tried to express to her how very much I appreciated her additional time and effort in securing the information needed. The customer service received was well above my expectations!

Slow tellers,and think it's on there time.the worst branch.go elsewhere.i guess anyone can work…read morehere.

Your money is not safe here. Shady dealings. Unexplained withdrawls from account bank could not…read moreexplain. Someone at the bank took my money.

The team (especially Tiana, Jessica, and Katonya) at this Branch location were very helpful with my…read moreneeds. The service was such that I decided to change from my current bank to Wells Fargo. The bank that I have used for the last 30 years closed its local branch and the closest branch locale is inconvenient and the staff is very unfriendly at that WSFS location. Another reason I chose to switch to this friendlier location with staff that are knowledgeable, helpful, and friendly.

Took me 38 min to make a withdraw. There was one women working. Drive thru was closed. It…read moreshouldn't take that long!