Back again Very…read morefriendly and helpful staff Covid 19 protocols are being followed Big parking lot Highly recommend

worst employees ever!!!!!ive been coming here for years and the lady who works at drive through on…read more09/10 /2024 had me there for an hour investigating all my information!!!!!!!!!im so disappointed in them!!!!!!!

Bank some how always has a shortage of employees, if you need to do anything Inside skip this…read morebranch.

I MISS JONATHAN JACOBS!! HE made you feel so welcomed, and if you were having trouble he would make…read morea call or do anything within his legal bounds to assist! AND he would call you to ensure your issue was fully resolved!. Now this is like any other bank. Sorry

Racist . Came to cash a check told me that my check needed a day to process , the date is 6/4 check…read morewas issued on 6/1 . Spoke to banker who told me that some checks cannot be scanned or cashed . No one made an attempt to scan the check so I don't know how they came to that conclusion . Went to another Wells Fargo same day with no issue

Came in earlier this week and had a wonderful experience. Everything was neat and well kept, and…read moreRae went above and beyond with her kindness and professionalism. Her approach truly left me feeling taken care of and would absolutely suggest this branch to others.

After 22 years of being a customer with PenFed they are refusing to protect me from their ATM…read moremachine's malfunction. They are stealing $100 from me. Back on June 3rd I went through the drive thru ATM, it was moving slow but going through my $100 withdrawal, right at the end when it was suppose to dispense the cash, the machine completely shutdown and started rebooting. I immediately went into the bank and they said it would take 8 days to refund my money. I went back after 9 days and they put the money back in my account. A week later I got a letter stating that they only temporarily gave me my money back pending a review. Knowing that the camera on the ATM would prove I never got the money, I thought nothing of it until today, when I got a letter stating the ATM owners are denying my $100 and PenFed will be withdrawing $100 from my bank account. This is stealing, I never got the $100 and the video footage should prove that. I will be withdrawing my money and closing all my accounts. If this is the way my bank of 22 years backs up their customers in the first issue I've had in 22 years, I don't want to be associated with them.

Needs vast improvement in customer service. Last Monday only one teller was working, the other went…read moreto lunch, during lunchtime when many customers need the bank on their lunch hour. There was another employee who said she was too important to work as a teller. Her job was to order customers around and she became very abusive and insulting. She was horrible. The windows are at the entrance to ShopRite and it is a very crowded and dangerous location as shoppers come in and out pushing carts. I had to quickly dodge carts. There isn't any way to social distance in this crowded space. I don't understand why this isn't a fire hazard. They cook food in the back of ShopRite. If there ever were an emergency, I don't know how shoppers could be safely evacuated.

We went into the East Windsor location to open an a savings account. The First Lady said I am busy…read moreeating and point at another younger lady and said "you take it". This lady was polite and nice but seemed to know nothing about any of the bank accounts we asked about. We finally asked about a checking account and one of the older ladies said you know you have to actually have money to earn interest, and if we want to know anything call customer service. Apparently we did not look rich enough for them and they are too lazy to know there own job. This is why bank branches are closing and going online.

I've been to this branch a few times when I lived in Plainsboro,NJ…read more.. Service was always good each time.

Horrifying layers of security that make the banking experience completely miserable. On line…read morebanking tool terrible and not accessible.

I bought from afar and had the car shipped to me. What a mistake and I can put the blame for the…read moremost part on the salesman not the shippers!!! The delays from the sales staff were heartbreaking and the condition of the car I received was unbelievable. I prefer doing business with someone who is honest with you about the process. I felt ghosted for nearly a week waiting for word on the car title. To quote the salesman: "In top shape and is ready to go". When the car arrived, the battery couldn't be charged above 50% and so right off of the bat, it needed a H6 AGM battery. The intake hose to the turbo was cracked into two pieces and I couldn't drive the car for a while, no useable wiper blades because the edge was not attached, I couldn't and can't even get the key FOB out of the dash because of transmission/shifter issues that nobody cared to mention, so, if you want to steal the car, just pull the window down like they show you in Tik-tok and drive off! Of course my insurance won't cover car theft since I can't get the key out of the ignition due to this problem. It needed a complete brake job and 2 bulbs, I was informed about these items before it was shipped, none of the other issues were mentioned and according to Jayson these were the only issues, according to his mechanic. Then there was the overfull oil .6 quarts over, which will kill an engine, probably overfull to make up for the constant leakage all over the bottom of the motor. I'm OK with the scratches I couldn't see in the pic's and the door dings, those minor things I could somewhat expect but most sales staff will point out any issues. Not here! I'm lucky the engine runs at all and that it doesn't have worse transmission issues, they probably wouldn't have said a word. You want to trust people but let me assure you, you will be much better off in my opinion going to a decent dealership to find a car even if it will cost you a bit more. Very friendly and cordial to start out, but, don't get suckered in like the rest of us have. I read the bad reviews and thought, oh, that's just a few out of a lot of sales. More than likely, it probably is just a few of those willing to take the time to warn you after seeing the reality of doing business with this place. I took the time to warn you also! I hope you find a good car from a good dealership at a fair price. Keep looking :)

I called to ask to see if an suv was still available and I spoke to Ivan . He said that it was…read morestill available and asked when I would be there. I told him I'd be there in an hour . I left work 2 hours early and I drove all the way there which took me an hour. I walked the complex and didn't see the suv . Ivan was putting a plate on another car and told me that they sent it out to get an oil change. I just wasted so much of my time for nothing . He didn't even care enough to stop putting the plate on to speak to me . They don't care about their customers. I think there was more to the car not being there because they have a mechanic shop on site . Why wouldn't they do their own oil change . Stay away