Such an amazing company with even more amazing employees I had the pleasure of being able to be a part of a team that catered for their convention and let me tell you everyone was so welcoming and very appreciative. It really did make our company. NettieLou catering by chef Shayla Neal an awesome experience. This company seems to be accompanied that I would love to work for and I would recommend to anybody. They're not just a pest control company. They're a family. read more

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Their termite treatment is a joke. Beware. They are out here every month. Literally. Speedway location in Tucson. Had treatment on 19th. More termites discovered on the 27th. Sent inspector out on 2nd. They tell me they can't treat again until the 26th. All the while the termite tube is growing out of the ceiling in my bathroom. Horrible service!!!!!! They won't even return my call. read more

Truly Nolen Pest & Termite Control - One week after treatment. Won't come back for another month. - Pest Control Near Me - Tucson, Arizona

I want to warn anyone considering this company. The tech Adi came out, told me a bunch of false information that was later discovered and had me enter a contract on false pretenses. Everything from service to amount was untrue. No apology or accountability from this company and I am considering legal action as their methods are predatory and based again on the hook and sinker approach. To any prospective customers-proceed with extreme caution. read more

Their service is rapidly declining. One no longer has control over the schedule, it's computer generated. Prices are going up and service is getting less read more

We were with another pest control company for a few years after moving to AZ, but changed to Truly Nolen when we built our home in Oro Valley. There are never any hidden charges. They do what they say they will do and give you a clear, understandable report of their work. Don Booth has been taking care of us for many years and is totally reliable. He communicates well and follows up. He is ALWAYS on time. We really appreciate having the same person servicing us always. You can't go wrong with this company! Highly recommend them! read more

There's a reason this company has such a solid reputation. Josh came to check my carpet beetle problem and to help identify what is biting the heck out of me. I mentioned I had a termite alate problem last year which was treated by another pest company then, but they returned. Josh searched high and low to find where they were coming from without me asking. SO patient, as I'm on little sleep, literally bugged out and dealing with other health issues. Rather than charge me a huge cost to get rid if the carpet beetles, he saw I had what I needed and was handling it. No other bugs, and the biters unfortunately are scabies, probably from pigeons + my pool. Thanks for the peace of mind and the integrity. read more

Poor Responsiveness and Bad Service We had a packrat inside the house a year ago, they came out and were very helpful in signing us up for a year contract. They were not out consistently to check on nests, some months they marked nests for removal and then didn't come for 1- 2 months after to remove them. After the year was up they started charging us monthly at which time we called the office 3 times asking for Anthony to call us back which he has yet to do. I will not be using this company again. read more

So far so good. I was very impressed with Ari when he came out to do a walk around and give us a quote. He was pointing out so many things our previous company did not, things that matter a great deal when trying to control pests in our home! He was clear and concise with no pressure to switch companies. As a matter of fact he told us he doesn't like stealing clientele from others if they don't want to leave their current provider. We weren't happy with our current provider which is why he was there in the first place. We had the first part of our termite treatment done last Friday and I was happy with how thorough they were. They have to finish the outside when it is not raining but they did drill our porch already. Not super impressed with the patch job which is why I am only giving 4 stars instead of 5. Otherwise they have been great and the price is more than reasonable comparatively. I appreciate how passionate Ari is about his job and how knowledgeable he is. I would definitely recommend Truly Nolen, and have already, to anyone looking for termite and pest control services. read more

I am so happy to have tried Truly Nolen Pest and Termite Control in Tucson on 22nd street. Their service man Adi Kuric is an amazing person. He spent 30 minutes trying to rid my yard of a pesky Rock Squirrel. We thought we had him, but squirrels are smart. So he is coming over Monday to check things out. He will be setting up traps around my yard to catch the Kangaroo rats, pack rats, and now rock squirrels that are having their way with my yard. He has made sure my house has no outside access to any of these animals. This is my third year of Rodent control with Truly Nolen, and I couldn't be more pleased with the results. If you want a quality company to help you with your pest control- I highly recommend this group. I would give them ten stars if they were available. A customer going on three year- Leslie read more

I was reluctant to go with a larger national name exterminator as I've had negative results in the past with quality and customer service from such companies. However, I did some research and polled the neighborhood for recommendations for Tucson's lower east side. Truly Nolen kept coming up. Now I see why. It's personal caring and customer service from reps like Adi, who follow up and check in to ensure the comfort and quality is ensured. Who take the time to answer questions and explain all process. These days, that is very hard to find. Field techs like Tony who are thorough and professional. I am very satisfied with TN. read more

We have been using Truly Nolen since we purchased our house in 2001. We have the yearly termite and the monthly bug with them. Our service Tech is Juan, and has been since the beginning. That says a lot to me about the company that their techs are loyal to the company. Juan is always funny, and respectful of our home. One of you cats LOVES him and follows him around everywhere, Juan always takes time to play with Finn. We are happy, and have no intention of ever stopping our service. read more

Tony Vincent is my service tech and he and Adi, the inspector are both wonderful. They are very knowledgeable, professional, courteous and respectful. They are very respectful of our property and treat it carefully. They are sure to educate us about the do's and don'ts of how to make the most of their service. Tony is very friendly and personable and never makes you feel a stigma attached to having 'pests'. He said it is all part of living in Tucson!! As we are rather new to Tucson, that was good to hear. I would recommend Tony and Truly Nolen Pest Control!! Also Truly Nolen uses pet safe 'green' chemicals. So no need to worry about our doggies!! read more

Came and plugged all holes but never even looked in garage where the mouse nest was. Still killing them there. Also pulled everything away from wall and left it that way. Had to put everything back. Broke a brand new leader hose that I had to replace. Pricy too. read more

Nothing but good words to say regarding Truly Nolen. Xavier, The service tech I interact with, has always been courteous and professional and the products he uses are quite effective. He's also very thoughtful with the application. I would not hesitate to refer Truly Nolen based on my experiences with Xavier. read more

Carlos Serrato arrived from Truly Nolan to service my home. He did a great job as all those who have done work for me from this company have always done. I addition he suggested a fix for a problem that I have had in the past with a ceiling heater which will take total care of the problem. I appreciated his service and his kindness. Thanks Carlos and also Paul Grijalva - both have provided excellent service. read more

I just want to thank our east side representative, Adi for the excellent service. He knows what he's doing and welcome him each year for our inspections. Recently, we had a minor pest control issue (bed bugs) and Christian and the 22nd street branch manager, Anthony came to treat the house and they were so professional. They explained everything, what to expect and we were so happy and impressed with their customer service. Those reading this review: please call the 22nd street Truly Nolen for impeccable, courteous service with a smile. You won't find better service than with Anthony, Adi, and Christian. Well done guys. Update: still have bed bugs, and I called Adi and explained this to him and they sprayed agin with their follow-up inspection. I will update till resolution . read more

One of the best customer service experiences I've ever had and they didn't even service my home!! I called because I found termite tunnels. Reuben showed up and immediately let me know there was a warranty on my termite control from a different company. He gave me the information I needed to reach said company about getting them out to my house. The company told me I did not have a warranty, I called Reuben and he told me there is at least a year warranty and gave me advice on how to handle the situation. He asked me to keep him posted on the situation and stated if I needed any additional help to call him. As a first time home buyer I am super grateful for the honesty and helpfulness Reuben provided. Thank you so much!! read more

So I called and got a quote. They said they needed to send someone out to look over my home and tell what the cost would be. I told them, if the person is pushy, I'll push him right out the door. I agreed to an appointment, with my mind made up that I wouldn't be signing with them. I had already found another who was coming out to give me a cheaper quote. They send out Adi. After talking with him, and how he talked about the company, I couldn't use anybody else. He spoke so highly of the place he works. I've never met someone with so much pride in his job. To say he lives his job, is an understatement!! Needless to say, I signed with him. Because of him, or I would've gone with the other place! He is what all people should strive to be at their jobs! Take pride in it and love it. Even if it's bugs! read more

I have been using truly nolen for my home and business for years and we are very pleased. We have had no issues with bugs and our technicians are always very friendly! read more

We have used Truly Nolen for a few years, and they do a nice job keeping a variety of critters under control in and around our home in the foothills. We have been especially bothered by packrats and ground squirrels, who dig holes and make our patio tiles uneven. Recently Truly Nolen technician Xavier Palacios did a thorough inspection, discovered packrat nests underneath our air conditioning units, and made a couple of trips here to clean them out and build barriers to keep them out. Thanks to Xavier and to the rest at Truly Nolen! read more

This is a training center, but an awesome one at that!! There is currently a lot of construction going on, but in September, this will be the coolest training center EVER! read more

I have had nothing but an amazing experience with truly Nolen. First my inspection and contract drafting with Jeremy Christopherson was great he was super nice and helpful. After needing the termite treatment Jamie Rivera and Carlos showed up exactly on time and did a fantastic job. They were courteous and professional and did an amazing job. read more

T.J. Kimbell is the best! He always does an amazing job and today he went far above and beyond the call of duty. A big lizard was stuck behind a screen and I called and asked if he could stop by to try and rescue it and set it free and not let it get in the house as well. He was there right away and had to crawl thru under the house to reach the area. He is the best in the business and I don't have any problems with bugs or anything getting in the house. He is also very professional and courteous and has a high work ethic. He has been working with me for years. I have had nothing but positive experiences with him and everyone else I have dealt with at Truly Nolen. read more

Wow! Truly Nolen has incomparable customer service and treatment of their customers! I am really impressed with Adi and his team and their genuine concern and care for their customers. They treat me with respect and courtesy and make sure I am happy with their services. I really admire their attention to detail and their kindness to me and my family. I know that if I ever have a problem that I can call/text them, and they will come out as soon as possible (the next day) to help with whatever is going on. You can't put a price tag on good customer service, and even after pricing out companies Truly Nolen was the best deal. Thank you all for your excellence and keep up the good work! read more