People and families have ups and downs and ours is no exception. In our case, we consider the…read morehealth of our son, as with everyone in our family, vital to our collective well-being. For more than two decades he had been the dependable go-to-nurse in a government hospital tending to mentally disturbed patients. Since last year our son's health suffered as the cumulative effect of a punishing work condition such that he needed medical care himself. Unbelievably, Los Angeles, California, with all its reputed cosmopolitan advances and progressive pretensions, proved direly incapable of providing satisfactory medical care when needed most. It's either that doctors don't service my son's insurance coverage or that their schedules were top heavy and for many other reasons. The couple of medical providers we ultimately contracted had their own sweet times of when to engage a patient such that there were emergency situations and they would not even pick up the phone. My son's employer also has doctors but they, too, were found wanting. My wife and daughters would take turn pleading, crying over the phone asking office staffs to connect then with the doctors, to no avail. There was someone we had been addressing as "Doctor" for sometime only to find out that he's a nurse practitioner. There were instances of seriously wrong medications prescribed resulting in my son's ailment turning worse. A Texas-based daughter brought to our attention Dr. Robert Hernandez of Primary Medicine of Sherman and, boy, he's heaven sent as far as we are concerned. In the words of another daughter, Dr. Hernandez is a doctor who cares, the kind of Primary Care Physician we're looking for his brother and everyone in the family. Laymen that we are, we, nevertheless, are capable of discerning the wide chasm of difference between our sad experience with California's medical world viewed in the prism of Dr. Hernandez' humanity, very capable hands, and sincere care of patients. Friendly office staff, too. As a matter of fact, we're in the process of resettling in this part of Texas so that everyone in our family can avail of Dr. Hernandez' care and expertise. I'm sure this is only the first of our shared observations for the benefit of everyone in need of competent, patient-oriented medical provider. At our first meeting with Dr. Hernandez, we feel that he was not just a doctor of the body and mind, but of the soul, as well, because he reaches out to our deepest longing for a friend, a confidante and someone akin to family, who we are not afraid to share our deepest fears and anxieties with. We feel safe with him both physically and emotionally, confident that he is someone who will be there for us. We look forward to more productive and more meaningful association with Dr. Hernandez and we wish many more will come to know him, as well. We certainly are not putting any pressure on the good doctor with unreasonable expectations because we know that all patients at Primary Medicine of Sherman are being treated equal. We just want him to know that we are grateful for all that he has done for our family. Thank you, Dr. Robert Hernandez!

Dr Hernandez and his office staff are great. He really cares about his patients and it's easy to…read moremake an appointment and the wait time is great. No need to look for another doctor, you've found the right one here!

Today was my first visit in office. Everyone was very nice and Dr. Strobel was very understanding…read moreand answered questions I had. Overall the level of care and kindness 10 out of 10!

Truly amazing experience would highly recommend they found stuff other doctors didn't find they…read moremake sure vitamins are on point

I've been seeing Dr Laing for some years now. I won't go to anyone else, unless she refers me to…read morethem. Very down to earth and easy to talk to. Takes the time to listen, not assume, then takes care of the patients needs! I absolutely love her!

Very Disappointed. I have limited PTO and I was really looking forward to speaking with the doctor…read more After a long time in the waiting room I finally saw Dr. Laing. During the visit I mentioned three health issues that I'm struggling with 2 of which need prescriptions. She didn't ask questions or address two of them! After the brief visit she disappeared to write notes and I had to wait again for a long time until she came back. At the last minute of the appt., while walking away from me, she remembered that I needed one of the prescriptions and then disappeared. What? How is this a quality visit? I wasn't listened to or respected. I could have stayed home with my PTO. Needless to say, I won't be coming back. Writing this review so others won't waste their time.

Absolutely the Best And Caring PCP! Dr is Knowledgeable and great staff! Sometimes, because he is…read moreso busy, you might have to wait a bit. He has even called me at home on a Sunday! Highly recommend!!!!

Dr. Shah is cautious, knowledgeable, sincere, and ready to smile. My mother-in -law used Dr. Shah…read moreand lived to be 102. Now, my husband and I both use him. We couldn't be more satisfied.

Christian based health care…read more Dr. Hayes is fantastic. (He's a coffee lover, so I have that in common with him) Wait times in waiting room are pretty short, be prepared to wait in the rooms, though. Rooms are cold! Procedure room is cold, too! (FYI they do have heated bed for procedures which is super nice). But your hands and feet will be COLD. ESP. If they do another procedure before yours while you are laying there . Prep is COLD, too! Ahhh warm that up, lovies! Don't worry about the sour face on one of the front office staff people. It's nothing personal. I think they are just focused or something. The nurses are all friendly. (She could smile more, but whatever. She's never rude or anything, so must be a demeanor thing.) They are all down to earth and personable. Fee free to ask questions. They should give out coffee to warm you up in the rooms, maybe music or a television would be useful. ‍ The care was great, so def. would refer!

Great doctors , awesome nurses and office staff. Very personable and professional. Made to feel…read morecomfortable all the way through the process. Thank you Dr. Hayes and staff!