I moved in at the end of May and faced issues immediately: bugs, broken appliances, incorrect keys, and a loud ticking noise from plumbing that still hasn't been fixed. My parking spot constantly floods with sticky liquid, and the garage was filled with spiders. Despite promises of cleanliness, pest control, and security, none existed. The gates stayed open, trash piled up, and noise from neighbors was constant. Photo and video proof went mostly ignored, and I couldn't access the portal for weeks. Some things were fixed, but the unit remains noisy with creaky floors and walls that transmit everything. Maintenance visits outnumber my own guests, and I've had to clean after each visit. I tried to remain patient, but after reporting issues, management became defensive. The property manager initially dismissed the plumbing noise as "normal" despite video proof--then later admitted it was loud. I asked to move to a nearby unit, but was told no without even seeing it. She also assumed I couldn't afford anything else, despite never asking for my budget. One alternative was offered--smaller, darker, and just as noisy. Delayed mailbox access caused missed DMV appointments, and even though I had a sticker, my car was towed--feeling more retaliatory than fair. Staff also made inappropriate comments and treated me like I was hostile for simply following up. Billing issues followed. We were supposed to get a free month but were still charged. I was told I could move but got no help and was pressured to leave on an unrealistic timeline despite limited resources. Plumbing left a hole in my ceiling for weeks, and when sealed, the fumes made the bedroom uninhabitable. The manager entered without notice and admitted the noise was real, but said nothing could be done. Then I received an eviction notice addressed only to me--not my roommate--and was told the free move would be voided if I didn't comply. Meanwhile, rent charges weren't even corrected until months later, yet I was hit with a late fee. Now I'm dealing with staff who are defensive and avoid calls by routing me to a call center. I've been made to feel like I'm the issue just for holding them accountable to what was promised before move-in. The complex was recently pressure washed, but pests remain and my parking spot is still disgusting. If I could go back, I would never have signed a lease here. read more

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This is the worst place to live. The buildings aren't maintenance or maintained and the property is runned down. The ladies in the rental office are rude and very combative. Since living at Truman park I have had floods in my apartment which has damaged my personal property. The leasing office and the owner refuse to fix the issue. They don't value their tenants and move anyone in the complex cars get broken into and the neighbors are very noisy. When you call the rental office to complain of the noise they do absolutely nothing. The tenants are allowed pets with nowhere for them to use the bathroom so as you can imagine they go in the front of the building. The apartments have mold which maintenance paints over to cover up the issue. There is never any parking because multiple people who don't live here use the visitor passes to park I want cars. They have moved people from all walks of like into the community so now there is constant trash in the parking lot and noise throughout the apartments. This is not a safe place to live if you report anything to the rental office theyDO NOT follow up. Plus who wants to live with sewage issues and mold. This is currently in my apartment. I have taken the rental office to court we are currently waiting for them to be served. I would rate this place no stars but it won't let me post. read more

Truman Park - This is the mold that has been growing in my living room for 2 months now. - Apartments Near Me - Largo, Maryland

I got towed last night and I have no way of knowing by what towing company. There are no signs anywhere around and the office isn't even open until 10. I had a pass on the car but I guess it wasn't 24/7. Parking in a visitor space with a pass still isn't even enough for this place it's ridiculous. Then to not have signs to let you know who to call or where you need to go to get your car is unbelievable. read more

Me and my significant other, and a roommate had lived here for a year, and it was the most horrible experience. Not only as the people the manager hire rude but the manager herself is actually very rude too. Also another thing too. They have a problem with opening on time. Mind you one of the ladies that works here also lives in the apartment area and for some reason every day the leasing office is always opening up late and not the time is supposed to and also every time someone tries to receive a package from upstairs. The door is always locked because nobody wants to be there the time they're supposed to, and nobody puts up signs letting us know that they are on break it sad. They don't know how to answer questions and they get very very frustrated when we don't understand something that they're not explaining correctly and since we don't understand it it's either " they don't know what to tell you" or they catch an attitude and throw a fit and then say stuff like "you will be handled" or " I can't help you". Maintenance is no help as well because every time you put in a work order, they don't come to your apartment to do the work order you put in or they just take a couple weeks to finally decide to come to your apartment and do your work order. Again the manager very rude. Don't know what her issue is, but she needs to seek a better profession along with the person who is working with her. PLEASE don't even waste your time or money coming into this place because you will have a headache. read more

This is an apartment that is ALL about money. Been here for about a year. The walk way is made out of wood so you will see a lot of bees wasps, also a raccoon they took forever to try to exterminate. I could hear my neighbors above me because something was wrong with their floor upstairs they never decided to fix. You will have to pay a hefty fee if you accidentally leave your trash outside your door when it's not trash day and they happen to come across your door, as well as getting a parking pass every week which ends after 5 days for anyone who is coming to visit you. Because they start towing even though there is a whole other floor to park on where no one ever is. So if it's just you and your spouse with two cars, fine. But if you have a family which most people have and more than one car, would not ever recommend this apartment. read more

This has been the worst experience Ever. Don't be fooled by the pics they advertise. Response level is horrible. appliances are old had a leak that was not repaired properly (placed gray (12) tiles with white bathroom tiles. because they didn't have the match and i was not contacted by the maintenance team but told by the contractor that they did not have a matching tile. , The apartment was dirty, faucet was dirty and grime from previous resident, bathroom floor was sticky and dirty. dishwasher and refrigerator was yelliw from age, blinds broken. The office does not inform you of the status or submit tickets. i though maintenance was ok but the bathroom incident has totally changed my perspective. I have pics wish I could post here but will on other social sites. Unhappy resident!!! read more

For those who don't care to read the full post. The TL;DR: An Ok apartment that should be good. Cost is high for what you get there are some issues but A solid 3/5. Long version. My wife and I move here back in Oct 2016 and honestly it has been mostly positive but some strong negatives. First, the biggest issue we had with the leasing office: When we first got their we noticed that our fridge was leaking; like a lot. We put in a request to the maintenance shop to get the fridge replaced and it took almost 2 months for it to get done. Over and Over we contacted the front office, emailed the management office, put in tickets and every time we were given a time that someone would come in and replace the fridge and then they wouldn't show up. It was until I called in to the emergency line that we got to see maintenance and I legit had to take them through to get the fridge replaced. Maintenance is a solid C- We haven't put in a ticket in a while, because it always takes them a while to come by and solve the problem. After a while either I fix it or we ignore it. BUT to be fair to Truman, the apartment and the appliances haven't had a lot of problems. The garage and the gate. Except for the three new properties down by the metro, every other property is opened up except for this one. The gate provides a sense of security. The garage is great too! I haven't had to shovel out my car since we moved to this property. Most morning in the winter I only have to wait about 15 minutes to warm it up. That's pretty great Downside: The gate is ALWAYS broken. Like fam, always broken! It seems like no matter if it is in the morning time or in the latest night, the gate door is open for people to just come on in. Also, the parking is trash. Not because there are so many people but because all the damn parking spots are reserved. I always end up having to park up stairs or down. Out of I'd say 50 spots, 20 of them are reserved and not being used. And they are random too! The front spots are good, but these random spots are reserved. Weird. Amenities: I will keep this short. The gym is trash, the pool is So-So, and the lounge area is trash. The gym is small with not a lot of equipment or room to breath The pool is cool, but last year there was a bee-hive above the pool, so we couldn't enjoy it like we wanted to The Lounge area is only open with the main office is open; therefore unless you are off or it's the weekend you cant really enjoy it. Also, the pool table is tilted to one side... so don't expect to play pool in there (unless they fixed it recently). No business center. The apartment itself. Fireplace is love fam, like really my wife loves that fireplace more than me sometimes! Lol. During the winter it has been wonderful and even in the summer when the apartment is cold, she will turn that thang on and No joke, it heats the entire living room. DOWNSIDE: I had to take down the firealarm because the fireplace kept setting it off! Speaking of the firealarm, whenever I cooked it would go off too. Man it drove me nuts. The space is very cozy. Not small cozy, but good cozy. The problem we had with it is the amount you are paying for that space. We got an apartment @ 922 sqft. Moved in and paid 1558. Fairly priced for everything. Now, its up to $1633. That is just too high for that sqft. Also If you are looking at that floor plan. Here me out. There should never be a washer and dryer in the bathroom, you may think its cool, but its not. Consider that before you take that apartment. We regretted it almost immediately. No pantry or linen closet; I never knew how much I would miss that. We JUST started getting roaches this summer which sucks, we keep the apartment clean for the most part, but this year these roaches came out and it is a blower. No rats. You can CLEARLY hear everything your neighbor above you is doing; but I never heard my next door neighbors. For the most part my neighbors and the residents seem cool, there's a squabble here and there, but nothing too major. But.... There was shooting in the garage back in May, here is the article: https://wapo.st/2phe5fw It feels safe, but you never know. In closing: Its an Ok apartment. I think the prices are too high for what you are getting but I can honestly say that it wasn't a bad experience, just not a great one. Me and the misses are moving on and I hope this message fines you well and helps your decision. Blessings! read more

this place is by far the "worst "place ever to live. when first applying to live at the complex i was excited the leasing office staff seem very nice (wrong) it was a front. this place is no better than any other overpriced, low budget apartment complex don't be fooled by the outside. let me first start with appliances, very old not up todate and let me tell you rent isn't cheap let's say starting at 1,888 and up and nothing is new no stainless steel nothing. the cabnets are white the refrigirator is white, the dishwasher is white, the stove is electric, old and white (whew child the ghetto) and you might be lucky to get hardwood floors in your apartment. the bathrooms are old and not even done over for new residence moving in, the tile is worn down inside the shower and tub and faucet handels are old(rusted) the rooms are very small and you can hear everything through the walls. if your lucky you won't have noisey neighbors but trust me that is very common living here. (both above you and beside you). your neighbors are rude and incosiderate their children run threw the hallways and make noise constanly all night. trash is left out at any giving time to the point where the wood in your building is stained from leaking trash that hasn't been collected because its the weekend. residence dump their personal trash in the mailbox area and keep it moving. maintnance request are barely answered and when they do come, they will have an attitude and go back to the rental office and explain you did something wrong that had you submit a maintance request instead of fixing the problem. the people in the rental office are very rude they don't return phone calls or answer the phone no matter what and have personal attitudes with you because you're looking for them to do their job and address issues. the equipment in the fitness room is old and broken (dirty)and tv's are there that don't work. now let's go to parking...what!!!!! there is no parking ever they just issued parking passes and there is still no parking. children play in the parking lot...keep in mind there is no playground so that would let you know this isn't a kid friendly place however the rental office still leases apartments to people with multiple little children...not to mention you have people in this complex from all walks of life (not a good thing) very scary. the best thing living here is the amazon lockers but fedex, ups will constantly not deliver you package and have you come pick up from the location. oh, and you will be towed at any giving moment i once saw them tow a uhaul. i would select no stars but they made me. make the right decision please there is more but i'm tired of writing... read more

I moved in a month ago and I've had no major issues. The staff is friendly, the area is maintained, and the residents have been nice. I had some things that needed fixing when I moved in and they were fixed within a week of me putting in the work order. I gave four stars because the security entrance gate keeps breaking. They fix it that day or the next but still it's a regular problem. Overall it's been a great place to live. read more

If I could give this complex less than one star I would. A month ago, pipe burst in my building and caused extensive damage to my unit. I contacted the office, & emergency line and no one called back. 4 hours later, I bumped into a maintenance staff worker and asked what was going on. He told me a sprinkler pipe bursts. It was 6 pm before I actually talked to anyone from the management office. Immediately they asked if I had renters insurance (which I do) and if I had filed a claim yet. I said I had not, as I had no idea what the extent of the damage was to my unit and belongings (photos attached). From January 7th-21st, work began/stopped/started again on my unit. My family stayed in a hotel, as the air quality in my unit was unsafe (water +moist exposed walls =mold and mildew). Also, none of my personal items had been covered with tarp or plastic as the contractors ripped open walls and ran 3 industrial blowers in my place for 5 days straight. By the time all was said and done, my belongings were covered in debris in addition to the damage the water had already done. I told the office staff about the damage to my belongings, the contractors leaving my unit in disarray as well as leaving behind their personal belongings (clothes included), and my dissatisfaction with the lack of communication regarding the progress of the work. I was told that my insurance deductible would be reimbursed and any other expenses I incurred that were not covered by my insurance. I have yet to receive any form of reimbursement. Finally, January 21st came about and the work was coming to an end--or so I thought. As soon as the workers left, I discovered that my bed frame and the cord to my home security system has been broken. I emailed the office to show pictures of the broken items and inquire about how the hell this happened. I received an apology via email and was told the manager would contact me the following Monday. I received a voice message mid afternoon that Monday from the manager. I called back 30 minutes later, yet, no one answered. I emailed the office to follow up and advised them that email was my best mode of communication during the day. Well, it has now been 16 days, 3 emails (that have been ignored), and countless unanswered phone calls to the management office and corporate property management staff, and I have yet to hear any response whatsoever. I have yet to receive any form of reimbursement for my damaged items that my insurance did not cover, or for my insurance deductible. I still have no bed, and I've been sleeping on my sofa since January 17th. Move into these apartments at your own risk. read more

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Please do not move to this poorly managed complex! I love my apartment minus all the issues I've had! What is the point of having emergency maintenance, if no one will return your phone call during an emergency! The management does not care about the issues that make living in the complex hell! New management may make the property great again, a management team that cares about its residents and their well-being. read more