Kai warmly welcomed me and treated me like a valued customer. He even wished me a happy Mother's…read moreday. Thank you.

This will be a long one.i really wanted to leave a review of corporate Wells Fargo but I couldn't…read morefind the appropriate location The purpose of this review is to get as many people as I can to close their account(s) at Wells Fargo, a very discriminatory bank. On Tuesday September 1 I went to the Dresher branch to discuss a credit line. I was told they discontinued them. The only thing they had were personal loans. So I proceeded to make an application for a loan with a lady, Bachtel M. She was. Very nice and we discussed the amount. I will be doing home improvements so I asked for $60,000. She tried to get my credit score but it was frozen. I unfroze it but it would take an hour to see the score. Bachtel suggested I unfreeze all the credit scores at home because the bank was closing soon. We set another appt for Wednesday That night I unfroze my credit files which was risky because anybody could have access to my files and potentially scam me. I usually keep them frozen. When I went back Wednesday I told Bachtel I unfroze them. Then all of a sudden she told me I was denied, I thought that was impossible because the files were literally just unfrozen. Then it was lip service for the rest of the appt. Bachtel said the bank "secretly" checked my credit file but I couldn't see how they did it because they were frozen on Tuesday. So I asked for my scores and was told they are not allowed to tell me because it would be illegal, which I didn't believe because my mortgage guy and other mortgage companies always told me my scores, She reached out to the manager, Ciani who confirmed the same thing. I said I would be closing my accounts at wells Fargo and Ciani agreed that I should. If I wasn't happy. I told Bachtel and Ciani this was discrimination. It probably is because if the bank looked at my accounts they would see I am not a high roller. , Ciani did not tell me the advantages of Wells Fargo . She just told me to close my accounts which I thought was odd coming from the manager.I told them I wanted to file a complaint which they said they would, However when I went to my car I decided to call Wells Fargo myself and file my own complaint. I spoke to one lady at Wells Fargo that I was discriminated against and she immediately escalated it to her next level of support, a man named Javier. I told in detail what happened at the branch( ( I didn't bash Ciani and Bachtel because they were just doing their job. Javier kept saying as I was telling him the details that he would feel the same. ( could be more lip service ...... (will remain to be seen) Anyway Javier is escalating my complaint and he said I will be hearing from someone at Wells Fargo within 2 days. (We'll see) True, I don't know how banks do their business especially with respect to loans. A number of people, mostly financial people have told me Wells Fargo has bad practices and I've even had bad experiences with WF. They have a sales strategy that is suspect. They hard sell their financial products. One banker was insistent that I apply for their credit card which would enable me to pay down my other credit cards. I said no many times but he persisted.and I eventually got him to stop. I told him I couldn't open new credit cards due to me trying to get a mortgage. The long and short of it is Wells Fargo should not be a choice when deciding on a bank. It's hard to determine why they are not transparent.and very deceptive, not what you want with respect to your finances. I would highly recommend starting a class action law suit against them for the obvious lack of transparency. Please don't let Wells Fargo have any access to your money. I wish I could say worse things about this bank. They denied a loan to me even though all my financial ratings were either good or very good. Down with this bank. Choose another and as I said originally take all your money away from Wells Fargo by closing your accounts and selecting a better bank. By the way Wells Fargo doesn't even deserve one star but Yelp requires you to pick stars to post a review.