They completely revamped this bank location, it is absolutely beautiful inside! The parking lot is…read morea little tough to navigate (since it is always so crowded and people constantly driving by). The employees are super friendly and willing to help.

Citizens Bank is just an ordinary, run of the mill bank. You'd never know they were part of the…read moreglobal financial institution RBS from how ordinary a bank it is. I generally have very little reason to come inside here, because between online banking and ATMs there's really no reason to. I will say, however, that "people" make the difference when you need to. For example, there is one small business officer here who is a complete jerk; I'd never have anything to do with him. On the other hand, there is one teller who is both cheerful and competent; she's a delightful young lady. So when you average out zero stars and five stars, this is where you land up.

The Manahawkin branch of Wells Fargo is where I bank and the staff there are terrific. Friendly,…read morehelpful, ALWAYS pleasant, even during the throes of the pandemic! I also have had very good experience with phone services and Wells Fargo. Very professional staff and they aim to solve whatever issue I am calling about.

I normally don't like to work with banks (only credit unions), but PNC changed my mind. The…read moreemployees at the Mountain Top bank are super helpful. I'm happy with this bank.

It's a very interesting experience. Due to COVID-19, PNC Bank takes a good way to deal with…read morecustomers' needs. It's safe and effective!

The customer service is poor. I opened a credit account and filed a dispute against a company that…read moreshipped my order to the wrong address despite several attempts to correct including the day ordered. Trumark told me to cancel my card to stop future fraudulent charges. I did so and Trumark allowed the same fraudulent company access to my account

Horrendous customer service. I am on my third credit card in the last eight months, not because I…read morelost one. But because they are inept and keep changing systems and because they couldn't get one mailed out the end of last year, forcing them to issue new cards. The VPs who issue the accompanying letters are never reachable and never responsible. Their website upgrade was an absolute nightmare. No one wants to take accountability and no one is responsible. Member banking is NOT better banking

The 3-star review is not a reflection on the bank branch at Old York Road and Susquehanna in…read moreJenkintown. It is to alert the branch and Yelp that Yelp has this WF branch marked open until noon on Saturdays, and it isn't. It's closed. You wasted my time. Correct your mistake.

If I could give zero stars I would. The worst bank to deal with, so incompetent they all performed…read moretheir jobs like they started today. I was named an executrix of an estate with a long time attorney in the area and knowledgeable of this procedure...the short certificate has no "and" meaning only 1 of us needs to go to the bank and close accounts. Wells Fargo said we both had to attend...what if I lived on the West Coast? Sefa had not idea what he was doing, he was on the phone with the corporate office, who didn't know what they were doing. Bottom line we were there for over an hour and never accomplished our goal of closing the accounts, we both left because we had other appointments....Guess we have to try again with another branch that might have some brains and knowledge. No problems doing this with Citizens and BB&T, done in 15 minutes...thank goodness we have choices! DON'T USE THEM

Great collection of dedicated and efficient workers. They are all so very helpful and skilled at…read morewhat they do! Great attitude- even better service. Special thanks to Marie- super job all of you! Richard Morfopoulos Ph.D.

At the end of November 2025, our joint checking account was overdrawn. The problem was with a…read moreDoctor's office incorrectly scanning a check for $1,603.37 instead of the check for $26.60 which was the correct check. My husband and I immediately went to the Chase bank on Old York Road and met with Cindy and Maria. They treated us like members of the family and went out of their way to research the problem and file a report on our behalf. We expected the $1,603.37 to be credited to the account by December 1, but that didn't happen. We went back to the bank and again met with Cindy and Maria who again researched the problem and found a problem in the back office. They refiled a report on the problem, spoke with supervisors in the back office, and promised to involve the branch manager if the credit wasn't issued. Well, the next day the credit was issued, our account was made whole, and we are very happy. I hope Cindy and Maria are recognized for their superior service.

My family and I have been members of UKRFCU for more years than I can remember. They are a superb…read morecredit and financial institution that pay great rates for CDs and have low rates for loans. Since they opened a branch at the Ukrainian Cultural Center, this has been my favorite branch from every aspect. It is not far from my home and Mariya, Lyubov, Halyna and Natalia not only are friendly and pleasant, but are consummate professionals who are knowledgeable, efficient and give great advice when needed. This branch itself is very pleasant and inviting and is totally modern, even offering online banking. Thank you UKRFCU for having this beautiful branch with its convenient location to so many of its members and above all, having a wonderful staff that manages this location. The best ever! Marianna W.