My laptop stopped charging intermittently and was giving me an error about my AC charger's wattage not being recognized. I don't usually go for tech support unless I've tried everything on my own, and everything I had read about it from other people said that it was a potential problem with the charge port or, worse case, the charge circuit. Knowing this would require some heavy duty internal work and since I was on a time crunch, I called Quality PC asking for help. I was told I had a battery problem. I told him the battery was fine, the diagnostics on the BIOS were fine, and I was getting an error about my AC charger's wattage not being recognized. He told me "charge the battery to 100% and if it quits early it's a battery problem". I told him I couldn't charge the battery because my AC charger wasn't being recognized and the battery just runs down to 0 even when it's plugged in. He said "I'm trying to help you here", insisted it was the battery, told me to buy a new one, and left it at that. $160 and a week later, I installed my new battery and guess what? Same error. And I got to go on a 2-week business trip on another continent not knowing if my work laptop was going to kick the bucket and just not charge on any given day. I don't know if they didn't want the business or what, but the level of dismissiveness I got was inconvenient and shitty, and a major waste of time and money. read more

If you are deficient in technology, Quality PC is the business for you. I was getting fan issues and took my PC to them. I also ask for a tune-up. My computer now is running as efficient as the day I purchased it. My computer is five years old and it is refreshing to have the confidence that it may run another five more years. Quality PC gets my highest recommendation. read more

Whenever we have computer problems, we always turn to Quality, PC. They have always been there for us, and seem able to fix any situation we find ourselves in, even with our older computers. We have relied on Kevin and his company for many years, and have never been disappointed. So we never hesitate to recommend Quality, PC to friends and family, because we know they will be pleased and thankful to find a computer place they can trust with all their PC needs. read more

My printer got hopelessly jammed and none of the big box stores were even taking calls during the shut down. I found this place on Google Maps very close to me and he immediately took my printer, not only got it unjammed but also cleaned it by the next morning and charged me way too little and wouldn't take more when I tried to give it to him. He was a godsend when I didn't know where else to go. I needed my printer but sure didn't want to buy a new one yet. I highly recommend this business. read more

After placing a number of calls to various electricians, Quality Electric was the only company that called me back promptly. The rep was very informative and took the time to explain a number of things to me (I'm not savvy when it comes to electrical - whatsoever). I purchased an older home that was full of two-pronged outlets and they needed to be updated to accommodate three-pronged plugs. In addition, I needed two ceiling fans and a dining room light installed. The guys who came out showed up on time and did a great job. Their pricing was more than fair...my friends and family were surprised at how reasonable they were and told their stories of woe about expensive electrical work projects they faced after I told them about my positive experience. read more

I was very impressed with Quality PC. My computer was all messed up, was unbelievably slow, and my Outlook mail was totally inaccessible. Kevin cleaned the entire system out and restored my e-mail, and he explained everything as he went along. And he was able to do it all remotely! His prices were very reasonable and I can't say enough good things about him. I highly recommend them. read more

We have used Quality PC several times to de-bug our lap top. Kevin was particularly helpful on our most recent service, and made good suggestions on how to improve the speed of my wife's computer. Work is done quickly and the staff is very helpful in explaining what they did and what the issues were with our laptop. read more