I contacted them to get a quote for home insurance and two autos. I thought everything was going…read morefine until one of the agents told me that he would call back after a meeting because they needed some additional information. That call never came. I have since gone with another agency.

From the owner: Workman compensation, trucking insurance, health insurance, life insurance, auto insurance , Life…read moreinsurance, home insurance, vacant and rental insurance.

We are off to a great start. I highly recommend Andrew Cornelius. This young man took the time to…read moretalk to me, asked questions, and took the time and effort to find solutions to my insurance needs. If you are out shopping for insurance, I highly recommend you stop in and visit with Andrew.

From the owner: Contact my Agency to get a Quick,Personalized Insurance Quote Today! A great rate is just a call…read moreor click away. I have lived in Hamilton County since 2003. I love helping customers with their personal insurance needs, giving them the individual attention they deserve.

Great at collecting insurance premiums. Very kind to speak with, until you file a claim and then…read morethey turn their back on you. My mother has been with Ed Southard for 30+ years (probably 40+ years). I'm with State Farm as a result of her relationship with Ed Southard. In all those years, she had one single claim because State Farm was/is so good at making you feel bad about filing claims. Recently, a tree fell on my mothers roof and now that I'm responsible for her financially, I filed a claim. Her shingles are discontinued but due to a prior roof repair (because mom was guilted against filing a claim, just as State Farm tried to guilt me against filing this claim) she will now have a significant mis-matched roof. Pay attention to where State Farm spends their money... GREAT at spending marketing dollars, but horrible at taking care of their customers. On the phone with the agent assigned to the claim, she constantly spoke over me, was extremely passive aggressive including raising her voice to say "and don't you try to tell me there was wind damage or hail damage, i check that roof and it was FINE!". She even drove out to my mom's house and couldn't find it (because Google maps was wrong) and instead of asking for help, called me and said "I thought your contractor would come over and find me to take me to the house, but since they didn't I'm leaving." (which is documented in a voicemail) I called Ed Southard hoping they would ADVOCATE for a 40-year client and call the claims department asking for leniency, nope, "the policy is the policy, we can't do anything about it." What happened to customer service and just doing what is right... Dropping State Farm like a fly once this claim clears, both for my Mom and the 7-policies I hold individually. Finding someone LOCAL who actually cares about customers vs. the bottom line...

an absolute fraud!!! He will add charges for things like parking! Dishonest. Just look at the…read moreeyes.

I was insured through this company for years. Everything was seemingly fine until I actually needed…read moreassistance. I faced a serious lack of communication when needed. Ultimately the Indiana Department of Insurance and the Indiana Attorney General were able to rectify things for me. Erie's 'agent autonomous' model makes it incredibly difficult to rectify simple errors that have large scale implications to policy holders. The once clearly advantageous broker model has now been tainted with high agent commissions for pushing Erie products. This is why the rates are so low.

I hated insurance!!! Never could really wrap my head around the details. Laura, took the time to…read moreexplain the deductible details and how that not only affects premiums but how carriers view "me" as a client. As she explained "why should a carrier invest in me if I'm not showing responsibility"