Deana is an amazing pet groomer! She is very kind and takes very good care of our pets! We took all…read more3 of our dogs to get their nails trimmed and Deana did a fantastic job!

Horrible place. In a hot summer week I brought my long hair dog there and specifically told the…read morestaff that my dog cannot stay out in the sun. They assured me he will be fine and they would keep them cool. They also said I could call any time to check on him. I called once a day during the week he was there, and every time they picked up the phone they said "let me check on him", and came back and said "he is ok", asked for more details, the answer was still "he is okay". When I picked up my dog at the end of the trip, he looked not himself -- instead of cheerfully greeting me, he seemed slow and not even been able to focus on anything. When we got home, he was lying on the floor started panting. The panting got worse and he coughed very bad throughout the day. I had to take him to the vet the next day, spent $200+ dollars for the vet visit. I had no idea how he was treated during the stay at Pooch Pad but I would never ever take my baby back there!

Always kind and helpful. My pets seemed to be well treated. Unlike some other placed, my dogs were…read morenot reluctant to enter Pooch Pad. After being away for a couple of years, we're looking forward to returning to Pooch Pad for grooming, day care, and boarding!

I had just moved to Lillington from Raleigh and needed to find a new vet. My last vet experience…read moreleft a bad taste in my mouth. Needless to say, my dog had gotten a really bad ear infection and I made a last minute same day appointment. It was my first time at Pinegrove and the entire staff was very accommodating, kind, and willing to help. I was really please with the customer service and care my dog received, and I will definitely be coming back.

So I love the concept of a self serve dog wash that supports veterans as a cause. But the lack of…read moretransparency for prices and timing is really off putting. I had no clue that the minimum amount for cash is $18 for about 20 mins and the minimum credit amount is $25. That's kind of a rip off. I didn't even use all 20 mins. Moreover it took me a second to realize the shampoo comes out of the hose with the water. More transparent prices and directions should be on the website and at the facility. I even checked the website beforehand for this info. I'm not sure if I will go back unless they fix the prices and minimum time.

An excellent self service location to tend to your pupper's grooming needs. It's reasonably priced…read more Being a self service location however, the cleanliness is a factory of the last person who was there. We love the 24x7 access for the area that makes planning our doggy spa days super convenient. They have 2 bath stations and a heated drying station. Our 70lb pupper enjoys his time there and we love the convenience of it. We took away one star just because of the last few instances where folks didn't clean up after their sessions.

I had a very disappointing experience with this veterinary office. I called to ask a few questions…read moreabout services, and the person on the phone spoke to me in a very rude tone. When I politely tried to ask another question, they simply hung up on me.

I brought my kitten in to Quality Care Animal Hospital, (Phone: (919) 963-3044; Address: 5941 U.S…read more Hwy 301 S, Four Oaks, NC 27524). I was referred by the JoCoPETS Program, (Johnston County Preventing Excess Through Sterilization), which is sponsored by the Johnston County Animal Protection League. I arrived at 8:00 am for my appointment on December 4, 2023. The office professional that greeted me at the reception desk seemed to be friendly and efficient. I had no reason to suspect that she would not meet the duty of care that she owed me, my family, and my kitten. We went over the paperwork together, and the question arose as to whether we wanted our kitten's ear "clipped". This question perplexed me, because my other two cats were spayed and neutered in Wake County. Their ears are notched to indicate that they have been spayed. This was not an option - it was done as a matter of course. I said to the office professional, "Well, we definitely do not want her ear tip to be cut off. If they are going to just make a small notch, that is okay. She stiffened and looked offended. "You don't have to do it at all since she is an indoor cat.", she said. "No, no", I said, thinking that she was upset by the implication that the office would do something so barbaric as to tip a domestic house cat's ear. "We don't mind if it is notched. Just a small notch. It's probably a good thing, so if she gets out and someone finds her they will see the notch and know she's been fixed and is a pet. But again (I said with a chuckle) we don't want her whole ear cut off. Just a little cut." She stared at me, saying nothing and marked "yes" on the form. My twelve-year-old daughter and I took her silence to mean that the office did not tip cats, and she disliked that inference. A line was formed behind me, so I hurried to sign and initial the forms. I left confident that the office professional and I had an understanding, even if my clearly communicating our wishes made her a bit uncomfortable. Again, I had no idea our trust would be breached and that she would not deliver the standard of care that a reasonable person would deliver. At no point did she say or indicate by gesture that notching was a service that Quality Care Animal Hospital refused to provide. It never crossed my mind that Quality Care Animal Hospital would not only tip our kitten's ear but would do so in such a rough fashion that the clip was ragged, making the inflicted injury even more unsightly. It defies logic that a professional would mutilate a domestic house cat in such a fashion. We are heartbroken. We trusted Quality Care Animal Hospital with a spay procedure that resulted in the permanent mutilation of our cat. Their cruelty to a beloved domestic house cat has been astounding.

Super knowledgeable and friendly staff that genuinely cares about you and your pets. They take the…read moretime to make sure you fully understand what's happening and what's best for you pet.

We take our Great Dane pup and cattle dogs. We have had very good experiences multiple times. Their…read moreprices are fair and the service is excellent!

Owners are very sweet and understanding, groomer has years of experience. These people love animals…read moreand will spoil your babies! Love you WaggyTailz!

Our Haddie stayed over the Christmas Hoilday she was very well taken care of and washed a smelling…read morewonderful when we picked her back up.

I have been taking our dogs here for boarding for years. They always take good care of them. Two…read moreyears ago I got a female Shih Tzu that needs regular grooming and Andrea does a wonderful job of getting her looking good. I hate leaving my dogs behind, but knowing that they are in good hands takes a lot of that stress away. I know that they are in good hands at Canine Connection.