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    TSA Checkpoint - Concourse B

    5.0 (4 reviews)

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    5 years ago

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    Charleston International Airport - CHS - Charleston International Airport_Yelp_Sanju-23

    Charleston International Airport - CHS

    3.6(603 reviews)
    0.5 mi

    CHS is the international airport in Charleston…read more The most laidback airport I've ever experiences. It's small but mighty and is super easy to fly in and out of. Usually I'm filled with high anxiety at airports because of the normal hustle and bustle but this one was different. Definitely a stark difference from both FLL and MIA, which is where I flew in and out of for my flights here and back. You know it's a small airport when you arrive at departures and the sign to get dropped off says "All Airlines". There's a pretty good selection of food by the gates. They have water filling stations. Did I mention that they have *working* outlets by all the chairs at their gates. I put an emphasis on working because this is often a struggle to find at airpots I've been to. Overall, a five star experience at this airport.

    It's a small airport. Pretty decent for its size. Security isn't a complicated process here. It's…read moreclean, I didn't use the men's bathroom except maybe once...but I've never seen an airport with one that didn't make me want to run outside, call a taxi, and just drive to a hotel lobby bathroom rather sit down at the airport's. It has pizza, a restaurant, and few others like Chick-fil-A. Not a ton of stuff nor does it need it. It has airplanes. Aiiiirrplanes!

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    Charleston International Airport - CHS - Charleston International Airport_Yelp_Sanju-15

    Charleston International Airport_Yelp_Sanju-15

    Charleston International Airport - CHS - Charleston International Airport_Yelp_Sanju-22

    Charleston International Airport_Yelp_Sanju-22

    Charleston International Airport - CHS - Charleston International Airport_Yelp_Sanju-17

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    Charleston International Airport_Yelp_Sanju-17

    Airport Terminal Services - Heavy plane taking iff

    Airport Terminal Services

    2.0(2 reviews)
    0.3 mi

    I came here to discuss the services outside of the main terminal - primarily because there is no…read moreother place on Yelp to rate those services, and they are extremely important to air travel. I visit this airport often - both as the traveler and the one who is dropping off/picking up passengers. I frequently use the cell lot, and it is TINY. I seriously wish they would expand this space, as it is almost always difficult to find a spot, and there is no other "free" place to wait for passengers. As a traveler, I use the long-term lot frequently. The fee is now up to $10 a day, which is more than I paid in Indianapolis. The difference, though, is that Indy had a shuttle service and enough spaces to accommodate passengers. When I moved to CHS 3 years ago, parking was $7 a day. I can't figure out why the price has increased $1 per year, when nothing in the lot has changed. That said, I always feel safe walking to and from my car. There needs to be more spaces and a shuttle for this airport. It is getting too big to operate in the same way. Finally, the signage in/around the airport needs to be clearer. It is a small airport, but keep in mind that most people don't travel to this spot every day. They need some help navigating the area. Add some useful, reflective signage to help passengers enter/exit the airport safely.

    This is really an Oxymoron as there doesnt seem to be any. For the size of airport it is Very…read morebasic, baggage claim is so slow.Signage coming into the airport & out is very small, disjointed & confusing.

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    Airport Terminal Services - The dream lifter

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    The dream lifter

    Hertz Rent A Car - Pick up counter

    Hertz Rent A Car

    1.7(111 reviews)
    0.0 mi

    Undecided on this location. Normally when I arrive at a hertz airport location it's easy to locate…read moremy vehicle on a digital monitor. I pick up and the vehicle takes then I am out within minutes. This location it's much muc longer. The actual lot is a long walk to get to on the first floor of the second garage. Then when I got there I had to wait in line to get the keys to the car a rented. I was in line for 35-40 min. There was only one associate in the booth so the process was very slow and drawn out. Once I got the vehicle it was clean and then easy to get out of the garage. Not a very efficient. They need to do better. While pickup process took a little over an hour.

    Rude Manager (Diana). Keys thrown at me. Half mile walk to the cars and no instructions and signs…read moredown. I visited the location at Charleston International Airport on April 4th, 2026. Hertz promotes the "skip the counter feature" and "use our name boards". Now imagine the frustration of taking the 15 minute walk to the name boards to find them turned off and no employees in the booth. Now you walk back to the counter, hoping to sign in. Now, I made a major mistake. I booked at the wrong location. We were working with a kind representative that was doing her best to assist us. She said, "please hold for a minute while I get my supervisor to support". The supervisor, Diana, comes over and looks at the reservation on my phone and says "wrong location, book them as a I walk in and I'm not honoring anything". We try to explain the issue and how we made a mistake and if there was anything that could be done. Diana responded saying, "we don't have anything like that, we have a dodge ram but I ain't honoring anything, we aren't part of that" that being the Hertz organization and later explained they are a franchise. The representative that helped us was wonderful, and clearly under immense pressure trying to give us the best experience while balancing working under such a course and unforgiving supervisor. Diana, once our reservation threw the set of keys at me and said "you were supposed to catch, and had the representative (who is elderly) pick the keys up as they had fallen behind the counter. As a President Circle member, return customer, and frankly, a human being, I expect and deserve kindness and a willingness to help from someone like Diana. The way she treated her employees, her customers (myself) and the company property (expensive key fobs) is unacceptable and should be dealt with. Diana cannot continue to treat customers or her staff like this. There are no words to describe the disgust I felt, and frankly in a moment that I needed an understanding customer service representative. She does not reflect what Hertz is all about and should be properly dealt with.

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    Hertz Rent A Car - 7:04AM and still no employees have arrived

    7:04AM and still no employees have arrived

    Hertz Rent A Car
    Hertz Rent A Car - 100 cars or more available to rent.

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    100 cars or more available to rent.

    TSA Checkpoint - Concourse B - airportterminals - Updated September 2026

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