Smooth process for my daughter who registered for an appointment online and I transported her and was present to obtain a TSA Pre-Check. The office #208 on the second floor has a small lobby and a busy place, but they move you in and out within 20 minutes in our case. My daughter had her proper docs and paid by credit card. The Known Traveler Number aka KTN only takes a few days to be emailed. The two women who are Federal contractors for Indemia were friendly and efficient. Very impressed with the customer service in a stressful position. This is my second time as I had obtained mine a years ago. My daughter is now set with being out of state for college. Recommend TSA Pre-Check if your a frequent traveler. The cost is $78 for 5 years. Review your credit cards benefits because some will reimburse the cost 100%. read more

TSA Universal Enrollment Center - Fingerprinting Near Me - Virginia Beach, Virginia

Felt seedy, only stayed because I found address on TSA site. Appointment made no difference. No check in clip board to sign. You self-identify in their tiny lobby when someone comes around. Then you move to tiny mid-office where you can't play on your phone, then to the final office, shifting chairs as you progress to the desk. Old furnishings, typical "strictly business" government employees (2 of them), glad I took my passport. I think they do more than TSA stuff. read more

Convenient and very pleasant and helpful personnel to assist you. Will be update again! read more

I used IdentoGo/TSA Universal Enrollment Center in Virginia Beach to obtain my TSA Pre-check. I decided to walk-in, same day, instead of making an appointment. The line was long during lunch time, but dwindled down within ten minutes. The intake process took roughly five-minutes- fingerprint, photo, signature, and $85 payment. Just be sure to bring your government identification, passport, etc. Overall, the process was painless and super quick. Within two days, I received my Pre-check/Travel Identification Number (TIN). The days of taking off my shoes and belt at the airport are long gone. Again, super fast process. There is no need for an appointment, just walk-in. Highly recommend IdentoGO for Pre-check and TWIC services. FYI, TSA Pre-check comes with the TWIC. Meaning, if you're there to obtain your TWIC, you'll also receive the TSA Pre-check, automatically. Hope this review helps everyone. Dr. AMC read more

This was a very bizarre experience & I've since confirmed others had a similar one. The employee who called me back for my appointment was on a conference call on speaker phone for what sounded like another job the entire time. It was concerning considering she was processing a TSA pre check application, but it did go through for me successfully just a few days later. She didn't explain anything while I was there because she was listening to the conference call the whole time. I'm giving 4 stars due to efficiency, but the customer service experience needs improvement with better quality employees who aren't trying to do 2 jobs at once. read more

Some of my family received results in 24 hours and 48 hours but the hubby and I are still waiting and it's been close to a month .

I had an appointment and was not seen until 45 minutes later. There was a line outside and there was no seating- if you are handicapped you can't sit anywhere. When I was finally called back for the TSA pre-check, the woman had such a huge attitude!!! The firs thing she said when I walked in was name,name,name?? I'm like are you talking to me?? As there was 3 other people in the office.Im like you don't know who you are calling back?? Why are there multiple people in the office with such sensitive information for the TSA precheck?????? Then when she took my print- she had an attitude because I was having a hard time getting my print. Then she took my picture again- she had an attitude with that. Just the entire experience was awful. The government should fire these people! Very very rude and unprofessional!!! If you don't like your job- quit don't take it out on paying customers read more