I have been going to Doc. Tsai for more than 10 years. The staffs are nice and the place is clean and my teeth are well taken care of.

Cleaning was great. Dr Tsai, exam my gums and teeth very details. The dental hygienist was very detailed in cleaning my teeth. Previously, I have a dentist that I go to, but my experience was unsatisfaction. This is one of the dentist I visited that always wanted to do more on my teeth when it's not really necessary! Dr Tsai Ruel, is great. He explained and told me how to keep up with the daily cleaning so to avoid extra cost, he also mentioned the extra surgical process are not necessary. Thank you, Dr.Tsai. Strongly recommended. read more

Good customer service. Highly recommend. He is willing to explain about the billing question.

Dr. Tsai is an amazing Dentist. My family has been going to him for over 20yrs. He's the most honest Dentist I have ever had as he doesn't try to rip you off to do redo fillings as many other dentist do to make $ or use your insurance up for the year. Had an emergency tooth chip off and called his office and they schedule an appt next day and redid the filling. He gives you honest advice and gives you option to save $ or pain. Really appreciate and completely trust Dr. Tsai w/ my and my family's teeth. Don't hesitate to go see him. Also, he went to Berkeley and UCSF for his dental school so top notch education/training. read more

Dr. Tsai has been our family doctor for over 20 years. He and his wonderful team provided great dental services. He takes the time to walk through every procedure with his patients and helps alleviate any anxiety around dental services. My family and I are will always be grateful to Dr. Tsai and his team. read more

If you're paying so much for your health and dental insurance, wouldn't you want to see a great doctor and receive the best level of care possible? Dr Tsai is truly as good as it gets for a great doctor. My family and friends have been going to Dr Tsai since 1995 and we still have nothing but the best to say about him. Dr. Tsai is patient and gentle. He cares that you understand how to improve the health of your teeth, he assists you to figure out you can pay for your visit and he always listens to what you have to say. He's also very detail oriented and always scrutinize my teeth xray each time it's done and able to spot problematic areas BEFORE they become actual cavities. Also, it's important to note that I've been to many dentists who try to maximize their operation profit by letting some unknown assistants prep your teeth and only come in for a few minutes for the "important part" then leave you with the assistants to finish. NOT THE CASE HERE. Dr. Tsai handles everything that would be done to your teeth, from start to finish. His office has no frou frou touches, but it's a comfortable, clean and bright space. He also have two friendly long-term dental assistants who share the same attitude towards patient care and would make you feel welcomed and comfortable even in the hot seat. P.S. If you're extremely afraid of seeing a dentist (like Alice W) because your teeth is in really bad condition or you just haven't been seeing a dentist regularly, go to Dr Tsai. I know their pearly whites thanked them. read more

For the past 20 years, it's good to be able to trust your dentist like a good old friend.

Seeing Dr. Tsai for more than 15 years. He is very professional, very patient, and doing the great jobs! Highly recomended

I have been going to Dr. Tsai for the past few years ever since my office moved across the street. I've since changed jobs and still wouldn't go to another dentist. He is by far the most thorough dentist that I have ever visited. I am always eager to go to my next appoint because I can't wait to feel how great my teeth feel after my appointment. Another thing that I love is that he never brings up the fact that you don't floss, even though you can see it in his eyes. Also, he has the two prettiest receptionist working for him. read more

I've always beens scared of going to the dentitst but Dr. Tsai is one of the best dentists I have been to. He not only is gentle but genuinely cares about how you are feeling during your visits. He even helps you plan out how you could pay for your treatments. I would recommend anyone to go to Dr. Tsai. read more

My family have been with Dr. Tsai for 6 years even though we live 10+ miles away from his office and there are other dentists near my home with walking distance. Dr. Tsai is very trustworthy. He cares about people's health much more than their money. I had more than 5 dentists in the past, they all tried to maximize utilizing my insurance coverage but didn't really care if the procedures were necessary. But Dr. Tsai never did that, lots of time the only treatment I received was the regular check up. He is very patient, gentle and skillful. He treats his patients like friends and is very good with kids. One of my friends who moved to another state told me that one of the things that she missed the Bay Area the most was Dr. Tsai being the dentist of her family. read more

If you want a gentle dentist with a great bedside manner, Dr Tsai is it. I have been coming to him for years and now my wife and kids all see him. We are fortunate to have found such a great dentist. read more

My wife and I've been seeing Dr. Tsai for 5 years now, so this is long overdue. He's a great dentist, does the cleaning himself, a rarity, who also happens to be skillful and gentle. The last part is important to me because I have had TMJ problems in the past and overly rough cleanings can be tiring for my jaw. He will answer any questions you might have and doesn't suggest unnecessary procedures. I've only had to go in for 6 month cleanings and X-ray updates. I've been lucky to have had very good dentists before, including one that was professor at UCSF. Dr. Tsai is definitely up there with them. He's very friendly, skillful, and straightforward. Highly recommended. read more

The best dentist experience ever. He was very gentle during the cleaning, polishing and exam. Then he explained things very clearly, including drawing pictures. An overall outstanding experience! read more

I've been seeing Dr. Tsai since 1999-2000 and have not regretted the decision of keeping him as my dentist. Dr. Tsai is a no frill dentist. What you see is what you get. He is fairly open-minded and has answered questions which I have had in the past. He also advised me against certain procedures. Basically, he won't advice you on getting any procedures which you don't need. His payment plans are within reason. He carries most insurance carries. I know because I hopped quite a few jobs in the past decade. The dental office isn't luxurious. However, it is a comfortable environment. He does keep the waiting room full of up-to-date magazines and other reading material. The waiting room as well as the work area are quite clean. He's awesome with kids and do provide them incentives after cleaning...with parental consent, of course. read more

This is long overdue as I have seen Doctor Ruel for quite a long time now, perhaps almost 8 years. He is a very down to earth dentist and he tells you exactly what it is. He is very honest, open minded, funny and professional. I am very lucky to find him and to continue until I retire. I have seen many dentists and he is so far the best ever since I have been in California (38 years). read more

I have been seeing Dr. Tsai since he was a dental student at UCSF (one of the best dental schools in the country)! Once he started working on my teeth, I knew I had found a great dentist. He would recommend against any unnecessary procedure and explain the reasoning. He genuinely cares about his patients. He's also great with kids. My 4 and 7 years old are very comfortable having Dr. Tsai working on their teeth. He's definitely one of the best dentists! read more

This is the best dentist I have ever had. I have known him for about 10 years, just realized that I could show my appreciation by writing this review. It's a bit late, but better than never. He is professional, gentle and patient; always make suggestions based on the patient's real needs and his best professional judgments; explain details about what he would do and why he does that; help patient as much as he could. Funny thing is, he would tell you what was not his strength (although he can do it), and tell you who the best in this area is. One case I had was tooth filling: One of my teeth got chipped off, from my making a request phone call to me walking out of his clinic with satisfied filling result, it only took 23 mins! Thanks, Dr. Tsai. read more

I moved 30 minutes north of Milpitas and still drive the distance to see Dr. Tsai. He's the best dentist I've had here. Doesn't overcharge, or recommend unnecessary tests or treatments. He even does all the cleaning himself. read more

My husband and I have been going to Dr. Tsai since 1999. Now our family of 4 all go to see Dr. Tsai on the regular basis even though we have move away from Milpitas since 2002. My husband has great fear about going to Dental office before meeting Dr. Tsai. Yes, visiting dentist still not his favorite pass time, but he really feel comfortable having Dr. Tsai work on his teeth. My 2 children has been to Dr. Tsai's office since they were babies. Dr. Tsai did not start working on them until they are 2 years old. But he wants us to bring the kids when they were little, so they will not be afraid of visiting dentist office. What a great idea! Now my children are 5 & 8 and they look forward for their visit every 6 months. Having a treasure chest there for the children definitely a big draw for them. The 2 dental assistants have been there for a long time. All the staffs there are very friendly and helpful. It is not a luxury office. But it is inviting, comfortable, warming environment. Most of all, great service from Dr. Tsai and the dental assistants. We are very lucky to have him as our dentist. read more

Dr. Tsai is very professional. He gives the best honest advice and tells you the pros and cons for each choice. Although this is just my first time seeing him, I am definitely going back for another checkup. read more