Great choice been here. Friendly and warm. Waiting time short. Professionally skill with gentle hand. Recommended and provided what your teeth in needs. Satisfaction with Dr. Thai Nguyen, DDS with all staff at Radiant Dental. read more

Following the abrupt withdrawal of care, I was fraudulently billed for dental services that were never provided. This act--confirmed by my insurance provider--reveals a deliberate breach of trust and professional ethics. Dr. Nguyen submitted false claims, exploiting both me, the patient and the system for financial gain. After abruptly withdrawing care, Dr. Nguyen refused to answer my questions and caused harm during treatment. Fortunately, my primary dentist stepped in to provide proper care and help verify the misconduct. Despite not receiving the services billed, I was charged for procedures that were never rendered--an act my insurance provider confirmed. This represents a clear breach of trust and professional ethics, with Dr. Nguyen knowingly submitting false claims for personal gain. Despite repeated requests, I have yet to receive any documentation or patient records from the office. In addition to the fraudulent billing and abrupt withdrawal of care, Dr. Nguyen's passive-aggressive behavior caused me significant fear, panic and emotional distress. I was forced into a prolonged and exhausting effort to obtain accurate information, which he consistently withheld. Further compounding the issue were discrepancies and unexplained alterations in the initial diagnosis and chart notes--raising serious concerns about the integrity of my medical records and the transparency of his practice read more

I haven't been to the dentist for awhile and this place was recommended to me by my boyfriend's mom. I came in one day to make an appointment and luckily I was able to get an appointment on the same day, within an hour actually. If you're looking for a place to get your teeth done that is up to date with the technology and has a clean facility, this is the place to go. The doctor is very informative and will answer any concerns or questions you may have. You are able to see the x-ray image of your teeth with an LCD screen right in front of you, which I thought was pretty cool. Everything was covered by my insurance, so I only had to pay the deductible which was $50. read more

Thai Nguyen, DDS Radiant Dental - Digital X-rays! - General Dentistry Near Me - Milpitas, California

Dr Thai is really a top notch dentist and has really taken extra precautions for Covid-19 safety.

Dr Thai was very honest and friendly with me. He recommended me what procedure I should do in order according to my dental insurance coverage, and it was affordable for me at the end. This place would be affordable for temp workers who has a low coverage of dental insurance. read more

After moving back to Cali from the Midwest, I never thought I'd find another dentist who my daughter would feel comfortable seeing. Well, today we hit the jackpot. Dr Nguyen's office is almost like a hole in the wall, except it's a dental clinic. I think the clinic runs from word of mouth because there are a ton of dentists in the Bay Area. I was told he is really good at explaining procedures (+performing them) and especially great with kids. My daughter is a bit of a scaredy cat so we decided not to gamble trying to find other dentists. When we got there, the wait time was about 10 min, not bad compared to larger clinics with multiple dentists who make you wait up to 30 min! The office was really clean, paperwork straight forward, and the receptionist explained what my dental insurance would cover. She even helped me schedule a follow up appt 6 mo in advance. As my husband and I waited for our daughter in the reception room, we were a bit nervous as it is her first time there. However, when she opened the door and stepped out, she was alllll smiles. She mentioned that her teeth felt really clean, and that the dental hygienist and dentist were both gentle but thorough with her teeth. As a parent, I'm just relieved she's able to receive the level of care we had with our last dental provider. Dr Nguyen is also a personable guy, he came out to greet my husband and I a few times--first to explain the dental plan for our kid and then just to ask us how we are. Turns out he's a Berkeley grad--super bright guy. We ended up scheduling my husband a dental appt as well! Highly recommend! read more

May 2010 addendum: Another STAR! So I went back for my teeth cleaning. Well, found out that I needed a deep cleaning, which I had to pay extra since my insurance doesn't cover the antibiotics. Because of my work schedule I couldn't take a weekday appointment without taking time off. So the staff a Radiant Dental worked really hard to squeeze me in on a Saturday. Now, mind you, Dr Nguyen only take short appointment on Sat. When he found out that I needed a deep cleaning he went ahead and did it anyway. I think he even had to stay late to finish it and for that I'm greatly appreciative!!!! Hence one more STAR PS: Still didn't get my free toothbrush baggy :( read more

I agree with Naomi. I walked into Dr. Thai's office after having lunch next door and was able to speak with him and his assistant. They assessed my needs quickly and arranged for my next appointment. Dr. Thai was gentle & thorough with the treatment. He was easy to talk to. My only request with the office is to talk about finances (get detailed breakdown from my insurance to see what's covered) before treatment started. However, I received excellent care and did not walk away feeling fooled about payments (admin explained everything afterwards). And I would know, I come from a fam of retired dentists. Also, they recommended me to an orthodontist whom I've yet to visit. Just like the reception area, the clinic is very clean, bright, and a pleasure to visit. read more

Terrible, horrific and horrendous customer service from the office personnel, Nguyen, on the telephone. Speaking with her major attitude was like doing her a favor. Fortunately, I have come to terms to not go to this dental office, and thus, not having to deal with her any further. Unfortunately, I did not get to meet Dr. Nguyen, the dentist. Having had spoken with my husband and family about this lady's poor and belittling service, we have decided to not go to the dentist and office, DDS Radiant Dental. I will definitely NOT recommend this office to my friends and family, as I do NOT want to put them through such excruciating and unnecessary service. What a shame. I am very disappointed at the same time, because at first, I was excited and happy about having found this dentist. read more

I had been visited this dental office for 5+years, and loved to go back every year. The cost is always reasonable, my teeth are always healthy. My family had to switch dental office bc our company switched our insurance plan to Aetna, which Dr. Thai Nguyen is out network provider. I would love to go back whenever they accept Aetna insurance. read more

I cannot tell you how much I value Dr Nguyen. After being turned down by multiple dentists due to the complexity of my dental needs. I was born with 8 congenial missing teeth, very small teeth, an over bite, and a gap between my two front teeth. Dr Nguyen met with a dental lab practitioner who worked with him to give me the smile I have always wanted. They had to build up my bite, place 4 implants and a total of 9 crowns. In the end I can't stop smiling with my perfect smile! And I can't stop raving about Dr Thai Nguyen who is not only a dentist but an artist, I had a vision and he made it a reality! read more

Since Feb 2012, I have been going to Dr.Nguyen for my regular clean up every 6 months. In 2013, while I was returning from vacation, I had really bad tooth infection with severe pain and my half of the face was swollen very badly. Appointment was scheduled immediately. Gave prescription to 1st reduce the swelling and pain. Examined what the problem was. Recommended Root Canal from Micah Oller, DMD. Performed restoration by filling. I thought I might need crown and have to pay out of pocket expenses. But he confirmed that, filling was much enough. Never scare you or force you to get certain treatment unnecessarily.. Always suggests what is needed. Recommend him to everyone. read more

Dr. Nguyen is a very good dentist. I came here for a cleaning & he suggested I get a few of my old silver fillings changed. The other dentist I've been to would push for me to get a lot of things done only because I assume they wanted the $$ from my insurance, but a lot of the improvements Dr. Nguyen would suggest, was just that, suggestions. He didn't push for me to get un-necessary things done. I did get 4 fillings replaced & he did a great job. read more

Dr. Thai Nguyen at Radiant Dental has been my dentist for the past 3 years. There are plenty of reasons why I like going here. 1) It's conveniently located 5 minutes from where I live 2) frequent reminders every 6 months to come in 3) procedures are done correctly the 1st time 4) very clean facility 5) there's a DVD playing while you're waiting 6) friendly staff and service Keep up the great work Dr. Thai & Staff!!! read more

I have been going to Dr. Thai for almost 6 years now, I think, and he is the best dentist I've ever had - he remembers me, and knows what I like and don't like, and makes accommodations for that. The staff are great, and I love the reminder calls. Today was perhaps my best visit to a dentist ever... Was even able to do X-rays which usually cause me agony! I love my dentist!!! read more

I've always had a fear of dentist (and I'm 32 years old!) Dr. Nguyen was recommended and I reached out to him explaining my fears and he told me not to worry. I went in, and he was right. He was so gentle, he would tell me every step he would take, and he always checked in with me. Any time I winced (not out of pain but fear) he would talk to me through it. Here's the best part, he suggested I get anesthesia bc I had a sensitive tooth. He talked me though it and I NEVER ONCE FELT THE NEEDLE!! In my 32 years, that has never happened. I really appreciate his care, thank you Dr. Nguyen! I'll be back soon! read more

Its time to say something: I had the unfortunate luck to loose more teeths then I wanted in a very short time. One reason Dental places have been always places a tried to avoid.Mostly the pain that it may cause and the dental procedures the come along with it. As I visited Dr.Thai the first time, he explained very clear what my outlook can or could be.It was simple layed out and had no hidden agenda. I was never even convinced or urged to make a decision . All what it took for me to think about, while I received a x-ray view ( He never even charged me for ). It was a no brainer to make my decision very shortly. In short I ended up with a SUPER treatment and was able to save some teeths on top of it.Besides the fact , I lost my fear to see a Dentist. In my future I know where to go again. read more

I found Dr. Nguyen on the Internet. I made an appt. & went to see him. The receptionist was semi friendly like someone was forcing her. I went in & met the dental hygienist & pretty much more of the same. then I met Dr. Nguyen & he was very unfriendly & short. I came back few days later for my procedure & he came in, did not greet me, just sat down & said lets begin. I was not made to feel comfortable because I was nervous, & ended up with the worst experience of my life (pulled tooth). when it was over all he said was your done & told me after my next deep cleaning he would no longer be taking my kind of insurance, then turned around & walked out. I came home with bloody teeth cause he never let me rinse, I would never recommend him even to my worse enemy!!! read more

I love this dental office! Everyone there are so professional and nice. I'm a dental assistant myself and very scared of getting my teeth worked on but they made it so pleasant. I can't wait to come back in for my next appointment. I highly recommend dr Nguyen! read more

Saturday appts Professional staff Honest exams New and clean Knowledgeable Educational Great experience. I have tried 3 other dentist in Milpitas. This one is by far the best. read more

Amazing dentists, made my tooth extraction painless and took care to give me the best experience possible! Highly recommend if you are looking for a caring, compassionate, dentist. read more

I had a horrible experience at Evergreen Dentists. The doctors there told me that I have to get a root canal for my toothache. They were so rude and horrible after the 3rd visits. So my friend referred me to Dr. Thai Nguyen to get a second opinion before I do any procedure. I called the office and double check if there is any fees for the consultation appointment. They said it is free if I have the x-ray of the problem toothache. It was so hard to request the x-ray from Evergreen Dentists, they were trying to give me a hard time and charge me. So I had the receptionist at Dr. Thai Nguyen's office called over and request that specific x-ray. So I got the x-ray and brought it to my appointment at Radiant Dental. The staff at Radiant Dental were really nice and help, although there were only 2 but they were super friendly. Dr. Thai Nguyen wasn't going to do an exam for me but because the x-ray provided were too small. So he took an x-ray and did a quick exam for me. He conclude that I don't need a root canal according to the pain I've been having. He said it is because of my decayed wisdom tooth that is referring pain to the bottom lower jaw. So he recommended to remove the wisdom tooth right away. He had a patient at the same time, so I waited for about 15 minutes. He called me in to start the anesthetic procedure. After waiting for my mouth to be numb, he started the extraction procedure right away, and it only took him 10-12 minutes for the extraction. According to him, my wisdom tooth was decaying and it was far back. It was difficult one and he was able to do it in a quickness painless too. He didn't have to put me to sleep. So he over the post-extraction procedures. That time I felt so drowsy but happy at the same time that I finally got this over with, it has been going on for 3 weeks now. I highly recommended Dr. Thai Nguyen! He is a great dentist and knows his materials very well! DO NOT EVER GO TO EVERGREEN DENTISTS! read more

Dr. Nguyen is very professional. He does a great job. He does not suggest unnecessary procedures like some other dentists I've had experience with. To repeat what MM B. said "Service recommendation based on patient need and not based on what can I do to max out insurance benefit" His office staff is courteous and the wait times are very reasonable. I've recommended him very strongly to my friends based on my four years of wonderful experience with him. read more

Very friendly staff, thai is a skilled and careful dentist that will keep your pearly whites in tip top shape. Office is really clean with a flat screen running some sort of new entertaining movie! Very modern dental office! read more

Dr. Thai Nguyen is the BEST! He's very gentle, polite, and skillful. If you are looking for the best dentist in the bay area, you just found him. I bought my wife to his office for an exam, fillings, and a crown. Everything was painless and beautiful. As a dental hygienist with 12 years of experience, I wouldn't recommend anybody else except him. Yes! That's a recommendation from a dental provider. I also referred my friend to his office for a root canal and crown. The job was done perfectly. His fees are also very reasonable. read more

Dr. Thai has been my dentist for over 7 years and I am so sad that I have to find a new one now that I'm moving out of state. The office is always clean and relaxing. Dr. Thai is extremely friendly, knowledgable, and my appointments are on time. Best of all, the fillings he did for me were completely pain free!!!! I've never had any payment or insurance issues here, and his prices seem very fair. But I would gladly pay more for this kind of service and comfort. Thanks doc!!! read more

Dr. Thai has been my dentist for almost 10 years now. He truly cares about his patients and only provide you with services that are necessary. Dr. Thai and his staff at Radiant Dental are very friendly and always provides me with excellent customer service. highly recommend Dr. Thai. read more

I've been to Dr. Nguyen 3 times now and every time was a quick and easy appt. He is straight and to the point and does a good job. He never once tried to sell me anything I didn't need and never tried to get me to do any procedure I didn't need like other dentists have in the past. What's best is that I never experienced any pain with him and his assistant with cleanings and filling replacements. As a comparison, my spouse just went to an in-network dentist on the same plan as me in San Jose (Perfect Smile Dental) and they were super nice to him and their office is new and fancy, but they ended up charging almost $1000 for a cleaning (with plaque removal) for approx an hour long appt and charged him $40 for 2 bottles of flouride mouthwash which he didn't ask for and had no idea that they were charging him for. After insurance, he ended up paying about $200 for a cleaning (yes, just a cleaning). I paid $0 at Dr. Nyugen because it was 100% covered. A deep cleaning should not cost as much as an MRI! read more

I couldn't agree with Martha more. I was dreading for the past 6 months since my last dentist of 13 years retired. But wow, it felt like nobody has ever paid as much attention to my teeth before as Dr Thai. Very thorough, super gentle, quite patient, friendly, etc... He'd never let your lips/mouth go so dry it starts cracking. Minor, subtle detail but it makes a difference! Last but not least, his recommendations are really for the patient's benefits and for long-term, NOT at all to do more work on you. In addition, the assistant and the receptionist are also very pleasant and professional. Never chaotic like some other dental/doctor offices. Never a long wait either, you can pretty much schedule something within a week. Gotta love the big screen TV too! 2 thumbs and all toes up !! =)) read more

Our whole family just switch to Dr. Thai dental service based on referral and all 4 of us absolutely love it; my wife is very particular and even she like Dr. Thai service. :-) * Front desk person and nurse are friendly * Appointment are punctual and quick but thorough * Service recommendation based on patient need and not based on what can I do to max out insurance benefit I believe we found our dentist for years to come. Thank you read more

I only give this place 1 star because there are no zero. I took my kids here because the place seemed new and clean. The place is clean and that's all they can offer. After the sessions my kids teeth are dirtier than as if I brushed them myself. Do you self a favor and go where they actually do dental works instead of just trying to claim insurance. NEVER AGAIN. read more

I pay closed attention to my teeth and is picky to choose appropriate Dentist for my teeth. When my friend referred me to Dr. Thai Nguyen's office, I was on a doubt to visit a Vietnamese Dentist's office. However, Dr. Thai Nguyen proved my doubt was incorrect. My first impression when I walked into Radiant Dental office: the office is clean, full new equipments, and friendly staffs. Dr Thai appeared to me as a very professional care giver. He is really caring and he doesn't try to get your money from your dental insurance as most dental offices do. He does not ask for co-pay while takes care of my teeth very well! When I did a filing, I broke it accidentally. I came back to the office but Dr. Thai did not charge me extra. Most important, he is willing to work with me on schedule to make sure that my teeth concern is taken as soon as possible. I am happy with the service provided from with Dr. Thai and his staffs. I love my smile now! YOU should try! This place is for you! read more

Dr. Thai Nguyen is an excellent dentist! I strongly recommend Dr. Thai Nguyen to any family looking for an outstanding Dentist for their family. Our family has been coming to Radiant Dental office for many years now and are very happy with Dr. Nguyen. Dr. Nguyen always takes the time to explain all of the procedures to my children and answers their many questions every visit. The office is clean, modern equipment, kids friendly, and extremely courteous staff. read more

I get my teeth cleaned every six months. It's easy since they call to remind me to make an appointment. I've been here 3 times, and I'm usually in and out of the office in about 30 minutes. I've never been the type to dread going to the dentist so this place is perfectly fine for me. read more