Good parking. Good music in the spacious lobby, offering cold water for guests. Clean and welcoming…read moreenvironment. Staff are kind and helpful. Coco handled my cleaning and guided me through the whole process. I appreciate very much when they advise what's going on and what's coming next and what everything is for since you can't really see what they're doing. The dentist came in and gave opinions on my x-rays and answered questions I had. Sent me on my way within 50 minutes of my 9am appointment as a new patient. (I'm sure it'll be quicker without the new patient assessments.) I appreciate their speediness and care!

Business tried to sell me new dentures when I only wanted them to adjust my current denture. They…read moredidn't address my issue until I pressed the issue about removing material because I had a sore spot on my upper gum line. They took X-rays before even asking what the problem was!!! Very poor business practice

Beware this place is a fraud. They try to rip off my insurance for procedures that we did not even…read morediscuss trying to get approval. They told me my temporary dentures and permanent were recovered, and then they hit me after that they are not so they already started the temporary and it was too late to get the permanent which cost a lot of money anyway the Dentist is a weirdo. He calls me, biker girl, and superstar, and the woman in the front. who is really heavy is the rudest woman you will ever meet in this world do not go there they are old school. They don't even do the 3-D for your teeth. Stay away for your own good horrible horrible.

Extremely unprofessional handling of my care…read more I was scheduled to have my permanent crown seated, and 15 minutes before my appointment I received a call canceling it because the insurance claim was still showing as "processed." The problem is that the office waited weeks to submit the claim, something I had already noticed and monitored on my insurance portal. My tooth was already prepped, yet insurance verification and billing were clearly not handled in a timely manner. Canceling a patient's appointment minutes before it's supposed to begin due to internal billing delays is unacceptable and shows a lack of respect for a patient's time. This situation was completely avoidable with proper administrative follow-through and communication. I've lost confidence in this office's organization and patient care as a result.

What can I say about Moffett except if you are in the eastern part of Hillsborough, this is where…read moreyou should get your oral surgery care. My daughter needed a procedure; her canine teeth are not coming in. Our insurance for this procedure was a mess. One location they sent, it took three visits over 2 months only to have them say they could not do it. Our ortho recommended Moffett and I am so glad we went. First visit one week, procedure the next. My daughter said it was the best dentist she has been to. Something I appreciated, because they did not take our insurance, they gave us a discount. This made a big difference. A place that cares about their patients enough to make up for the insurance companies not caring is a place you should go. Love Moffett. They are our go to place for oral surgery.

Dr. Moffett runs a sham of an office. From their website:…read more"..we work hand-in-hand with you to maximize your insurance reimbursement..". This is a blatant lie. Consult in February, told insurance would cover 80%, it would take 4-6 weeks for the insurance process. Months later in June, received a text that I'm responsible for 100%. They will not allow me to reschedule in order for insurance verification again, and are gladly telling me a deposit is being forfeited. They do not have anyone doing billing and refuse to contact the insurance company. They state it is my responsibility to ensure the insurance covers the procedure. This office, including the receptionist, office manager, and Dr. Moffett simply regurgitate repeatedly what their policy is, with no care for the patients. Run and stay away from Dr. Moffett and his office! Any issues will result with Dr. Moffett calling you and simply end in you being yelled at. I've never been called asinine by a doctor until this morning. BEWARE, you as the patient will be responsible for contacting and ensuring your insurance will be coving any work done here. The opposite of how all doctors offices are run.

SPEN DENTAL Some of…read moreus don't look forward to a dental visit. It was with some trepidation that I made my first visit to Aspen Dental in Ruskin, Fl. I was greeted by Office Manager Steve Campbell and knew immediately that I had made the right choice. His customer service and professionalism are a real credit to Aspen Dental. From Stephanie looking up my insurance plan to the hygienist, X-ray technician and dental assistant, I became aware that I was in the hands of a professional staff. Perhaps the most rewarding experience was the time that Dr. Merchi took to explain with X-rays and plaster casts the complete procedure I was ready to receive. Aspen Dental sets the bar for other dental practices to follow. I look forward to my follow up appointment.

Stay away! Keep your family away! Do not trust this place for anything!!…read more Aspen Dental is one of the biggest scams I have seen in years, and this office in Sun City is awful! First of all, my 73-year-old mother went in to see a dentist for an infected tooth because they claimed to accept walk-ins. After giving them her insurance information, they scheduled an appointment for her to come back. The 2nd visit was nothing more than x-rays, the doctor confirming she had an infected tooth (along with numerous other problems that they could also fix for her), and more paperwork for a loan to get all this work done. No antibiotics, no offer of anything to help her that day... nothing. Just another appointment and instructions to bring $75 as a down payment. For the third appointment, she gave them her $75, filled out even more paperwork, and was then told she gave her money to the wrong person in the office and would have to give them another $75. They refunded the original $75 after a few days, but she didn't have another $75 in her checking account so offered cash (which they would not accept). She left the office in tears, called their corporate headquarters in Chicago and asked for someone in charge to which the answering gentleman responded by hanging up on her. She tried 3 more times, was hung up on twice more, and they wouldn't even answer the fourth call. After leaving a few reviews to warn people away, my next step is to file complaints with the Better Business Bureau, the Federal Trade Commission, and the American Dental Association.