Just a quick update. I brought my BMW back to Elevance for its second annual detail and PPF and…read moreceramic coating inspection. Scheduling was easy, and I was able to get an appointment the following Saturday morning. I dropped off my car and took a walk to a nearby café to have breakfast while they worked on it. They also have a nice air-conditioned waiting room if you prefer to wait on-site. I returned about 90 minutes later, and waited while they finished up. I take great care of the car, but every time they're done with it, it looks better than day one off the dealer floor. Steve informed me that the PPF and ceramic coating was in great shape. He also educated me that the ceramic coating on the hood wears faster than the rest of the car. They re-coated the hood for no extra charge. What service! Again, I left Elevance very happy with my initial choice to have them apply everything and returning annually for their customer only inspection and detail service. Steve and his staff are extremely professional and friendly. If you need PPF, wrapping, ceramic coating, or window tint, check out my previous reviews and go with Elevance!

For starters this review does not reflect on the owner, Steve. He has been very responsive at every…read morereach anytime I've had issues, although the resolutions may not be to complete satisfaction. However, the more I continue to see all the errors and defects on my vehicle the more dissatisfied I feel about the results. There are multiple areas crinkling and bunched up, even right after my wrap and more so now down the line. I've added some photos for reference but there are waaaay more I'm not posting that I'd like to count. My biggest issue that has been on my mind to this day is that my cars mileage increased 30 miles from when I initially dropped it off. I brought this issue up to Steve and he explained it's because they did my wheels, the body work, and test drove it but thirty miles is excessive in my opinion. One of his workers I feel definitely took my car for a joy ride and perhaps Steve is covering for them. The mileage doesn't bother me, it's the negligence, irresponsibility, and disrespect for my property of whoever drove my car. Again, Steve has been responsive since day one but his staff (who worked on my vehicle) on the other hand fell very short of the quality and expectations his shop seems to give out through their platforms. I feel like I was one in the hundreds of people who had a really bad job done. No one is perfect and I'm just that one mistake of a customer, unfortunately. All in all, zero stars for the wrap job and 3 stars for Steve's efforts and customer service and 4 stars for the body work and wheels. However, I would recommend to keep an eye on your odometer when you drop it off since it seems like his employees might have an inclination to have some fun when no one is looking or when the "test drive" is being done. I have a camera in my vehicle but when I checked it someone disconnected it almost immediately after dropping it off according to the time stamps. Little sus to me. Thank you, Steve for your kindness and doing your best to resolve each issues you may not have had your hands on directly but if I could truly resolve my dissatisfaction (especially for the money I paid) I'd prefer to redo my wrap in all the area it was defective.

I recently had a great experience with Action Auto and wanted to share…read more My Honda CR-Z driver-side door handle mechanism stopped working (apparently a common issue with these cars). I had already purchased an OEM replacement handle from an authorized Honda parts dealer, and initially planned to have the dealership install it. However, the dealership quoted me a very high labor cost and required me to leave my car overnight due to their busy schedule. After doing some research, I found Action Auto in Cypress and spoke with Mark. From the very first phone call, Mark was friendly, professional, and transparent. Best of all, his quote was about half the price of what the dealership wanted to charge. The convenience was a huge bonus. They told me I could bring my car in anytime between 8am-5pm (and even Sundays 8am-3pm). I dropped off my car at 8:30am, and it was ready by lunchtime the same day. On top of that, they even offered a complimentary shuttle ride home--something the dealership no longer provides. The entire experience was smooth and stress-free. Mark's customer service was outstanding both over the phone and in person. The shop itself was clean and well-organized, and I noticed several repeat customers while I was there, which says a lot about their reputation. Most importantly, my door handle works perfectly now--just like when I first bought the car. I'll definitely be coming back to Action Auto for future repairs. Thank you, Mark, for making this such an easy and positive experience!

We have been taking our car to Action Auto for over a year, and honestly, this is how every shop…read moreshould operate. No upselling, no runaround, no "don't call us, we'll call you" and disappear. Just straight-up honest work and clear communication. They break everything down in a way that actually makes sense, they get the job done quickly, and they don't make me feel like I am getting taken for a ride (which can be rare nowadays). If you're tired of guessing whether you can trust your mechanic, this is the spot.

Excellent response time, professional. Responded within minutes at 1am and was able to schedule a…read morevisit with a free slot the next morning. Tenant received call 30min prior and a picture of the technician to help build trust. Would use again!

Called at noon and said they could fit me in. Within 7 hours only got an automated text. I had to…read morecall and cancel. Only reason it's not a one star review is because the operator was polite, not her fault. Also she offered a 10% discount. Just to clarify I didn't get any work done so I can't grade quality or pricing. But they couldn't even call me back to reschedule or apologize.

We had a water pipe leak that spread to three rooms in our home and caused extensive damage. The…read moreinitial compensation offered by our insurance company didn't come close to covering what we needed to recover. That's where Avner Gat and especially Robair Sherrod made all the difference. They advocated for us and ultimately secured a much more appropriate settlement. Throughout the entire process, they were extremely professional, transparent, and supportive. They took the time to explain everything from the start and guided us step by step through what turned out to be a long and stressful recovery process. Before working with Avner Gat, I didn't even know what a public insurance adjuster did--but now I truly understand the value they bring. They will make sure you're getting fair compensation.

I want to share my personal experience with Gary, who handled my claim as my private Public…read moreAdjuster while working with Avner Gat Inc. I am truly impressed. From the moment Gary took over my case, everything was under control. His level of care, communication, effort, and attention to detail was outstanding. He explained the process clearly, stayed on top of every detail, and made sure nothing was missed. As a contractor, I've been recommending Avner Gat Inc. to my customers for years--but this was my first time dealing with an insurance claim personally. After going through this experience myself, I can honestly say I couldn't be more satisfied. This recommendation now comes from personal experience, not just professional trust. Gary provided real peace of mind and fought to secure the coverage I needed so I could put my home back together--quickly and properly. That alone says everything. If you're looking for a Public Adjuster you can truly trust, Gary with Anver Gat Inc, is the real deal. I can't thank you enough.

I want to sincerely thank Adam and his entire team for successfully helping me secure buyback…read moreoffers from BMW and FCA. Adam is truly one of the best in this business. He has an exceptional understanding of the process and knows exactly how to present each case and demand appropriately from different manufacturers. His expertise, experience, and strategic approach made a stressful situation much easier to navigate. Both of my vehicles had ongoing issues that could not be properly resolved, and Adam stepped in at the right time to help me through the entire process. From start to finish, he and his team were professional, knowledgeable, and extremely supportive. Their office is very well organized, and their communication is outstanding. They consistently kept me updated, responded quickly to questions, and ensured that there were no unnecessary delays throughout the process. That level of transparency and efficiency is very rare and highly appreciated. If you have a vehicle that is constantly giving you problems and you feel stuck dealing with the manufacturer, I strongly recommend contacting Adam and his team. Don't waste time looking elsewhere -- you'll be working with the best in the business. Adam Zolonz and his team truly deliver results.

Mr Adam and his staff Nadiya and Jessica were AMAZING! And very helpful, kept me informed on every…read morestep of the process. I reached out to the firm from a referral from my work colleague as I was having issues with my Electric Vehicle , it had charging issues and from the get go Adam was very diligent and reached out to the Manufacturer with the issue. Few months in we had an initial offer which Mr. Adam said was a low ball offer and threatened the manufacturer to take them to court. Few months passed and with Mr. Adam's help I was able to get a full buy back on my Car and keep in mind I had this car for over 3 yrs. The settlement was in 6 figures and what is even better is that the manufacturer paid the attorney fees . I believe this whole process was less than 8 months . Mr Adam and his team did an Amazing job and I have already referred a friend to him .