This all started back in September of 2021. My car overheated as I was pulling into work, so I took…read moreit to the closest mechanic, Gray's Service, to avoid causing further damage. They quoted me around $1,200 to replace the water pump, and I agreed. While the work was being done, they called and said that since the timing chain was already off, they recommended replacing it as well--for an additional $1,200. I did not have that kind of money. I was upset and called my dad, who went to the shop himself and told them to put the timing chain back as it was. When the job was finished, I was told my bill was $2,000, which was not what I had been quoted. I had to walk back to work to get the Post-it note where I had written down the original quote. After that, they honored the $1,200 price. Fast forward to December 2025, and my car began losing coolant rapidly. I took it to my regular mechanic, who confirmed that the issue was again the water pump. He suggested I call Gray's Service to see if the repair was under warranty. When I called, I was told they would need to inspect it, and if it was the water pump, it would be covered under warranty. I specifically asked when the water pump had been installed, and I was told September 2021. I was scheduled to bring the car in the next day. They confirmed it was the water pump--but then told me it was not covered under warranty because it had been four years. On top of that, they strongly pushed replacing the timing chain and quoted me $4,700 total. This directly contradicted what I had been told on the phone the day before. I declined the work. My mechanic quoted me $3,000 and advised me not to deal with Gray's Service again. I went in one last time hoping they would do the right thing based on what I had been told--but the outcome was exactly what I expected. My advice: go anywhere else. This is a horrible way to run a business. I gave them a first chance, I gave them a second chance, and I would never give them a third. Extremely disappointed.

I've been going to Grays for years and ALWAYS have had amazing service, they don't try to screw you…read moreover and are super honest with you about your vehicle unlike other places do, they treat you like family and the services requested are always top notch ! I will ALWAYS go to Grays for my repairs.

Mike was a great guy and fixed my tire issue extremely fast. I will recommend his shop to others!read more

My sisters and I were heading up north for the weekend and experienced car trouble on the way…read more Mike, at Second Street Auto was so kind to help us right away. He answered our questions, gave us advice, and ultimately got us back home safely. Very thankful for his help and the great service!

Had my car in for front end repair and Nile did a great job keeping me informed as well as giving…read moreme a free loaner during. My car looks beautiful, and cost was reasonable. Very happy with the result!

Responsive, flexible, fair, what else can you ask for? Premier has been our choice since moving in…read morethe area and have done a fantastic job of maintaining our vehicles.

So my wife's windshield needing replacing , I called around all over the place to get an…read moreappointment and the pricing . It was steep , we didn't want to go through insurance . We found a couple of places that were awesome on the price point but failed to actually get a windshield . Whelihan called me on a Sunday actually to let me know there would be a delay a delivery didn't arrive . That was fine with me I was just grateful he called ahead of time . Anyway I get here , it smells AMAZING that's the first thing , waiting area feels like a nice living room and the service was prompt . He was a nice guy !

Just had my windshield crack repaired at Whelihan Glass in Stevens Point for $75 which was $55 less…read morethan the Safelite AutoGlass mobile repair quote I got online. The work is guaranteed for as long as I own the car. They did the work the same day I made the appointment. They cleaned the entire windshield which was very dirty due to salty road slush. They have a large leather couch, magazines, coffee, snacks and a tv in the waiting room. I am extremely satisfied. Thank you Whelihan Glass.

"Absolute lifesavers! Got a nail in my tire this morning and called around--every big tire chain…read moretold me 1-2 day wait. These guys said 'Come in this afternoon, we'll take care of it.' I was in and out in 15 minutes. Super friendly, no up-selling, just honest work. Spotless waiting area with free coffee flowing all day. If you want same-day service from people who actually seem happy to help, this is the place. Can't recommend them enough!" BTW they are a full service auto repair shop and do excellent work

It's exhausting taking your vehicle in and being taken advantage of because you either don't know…read morethe right questions to ask or you simply don't know much about your vehicle to begin with. I never have to worry about that at Sternot Auto Repair. Their communication with customers is top tier as is their ability to fix problems. I can always rely on them and I feel safe and secure in my decision when going there. They've gone so far as to draw out the issue for me so I have a visual and can fully understand what is going on. I sincerely recommend taking your vehicles here!

I had a last minute issue while moving and had to rent a cargo van. The staff was so nice and gave…read moreme great instructions for after hours drop off. Very friendly and helpful. I will definitely return for any uhaul needs in the future.

I've been going to Matthews for years now and I've never once had an issue they are always nice…read morewhen I come in even if I have a list of things to be done they always are eager to do it and go above and beyond, I'd say they are pricey but with inflation these past couple years they are still very affordable for how bad everything else has gone up, including other shops, Matthews has done multiple sets of tires for me mounting and balancing, installing and alignments plus just additional stuff the don't have to do but they will, ive gone to Matthew's for years and I will continue to go for many more whenever I need something

Overcharged. Left things broken that were supposed to be fixed. Nothing like when their father…read moreowned tbe place. No longer trustworthy.

Been going to Austin's for years. Honest straightforward mechanic. Won't do anything that's no…read moreactually needed. Always gets me in quickly when needed. Fairly priced.

My place for any repairs to my vehicles. Ivw been going…read morehere for years and everytime I get a quality repair at a fair price .