All I can say is they lied to us get your stuff at Costco 2 year warranty…read more And if you're not comfortable with their mattress, they will also trade it in as long as you have a mattress protector on it

Quality selection, good prices. Even delivered all the way out to Sonoita Arizona. This review…read morerequires 85 characters....

ONLY PLACE TO BY IN TUCSON !!!! If you go there it's almost…read moreimpossible not to be satisfied. They are clean, professional, friendly, and very quick service. Joey and Luis feel me feel like I could actually trust a mattress salesperson Definitely look into their bundles and sales of the month.

Bait and switch. Bought a 12 inch mattress and was given a 10 inch mattress which I didn't notice…read moreuntil we got home. Called and the manager said she made an honest mistake and that for $200 more she could replace it with a 12 inch model.

It's just like walking into any mattress store over the last 30 years, just better marketing and…read morerepackaging. There are other mattress stores I'll be checking out. I do think they have a nice selection if you don't mind the sticker shock.

Adrian was amazing. Helped us with the purchase of a great mattress thank you for all your help…read moreand knowledge. The Kapings

Great service. Definitely has enough Selection for me. The guys who delivered the bed did great and…read moreright on time. They did offer to take the plastic off for me. I do plan on shopping here again.

Mom bought a king size mattress for $500. Its a been a month now and she really likes it. The…read moreshop is nice and clean the staff is super accommodating to help you understand manufacturers and what each product provides. They even delivered the same day for us.

I bought a box spring and they are sending me a bed frame instead. The salesman was nice but he…read moresold me something I didn't need. I told him I already had a bed frame and he sold me one instead of the box spring I needed, very frustrated right now

I had an exceptional experience purchasing a mattress from Heather at Mattress Firm Clearance…read moreCenter. The entire team was thorough, patient, and kind which made the entire process a breeze. I couldn't be happier with my purchase, and I wholeheartedly give Heather, Jamal and Manny 5 stars!

Jason was SUCH a big help. He approached us with such a friendly demeanor and helped us decide on…read morethe perfect couch within our said budget and wants. He was very honest and showed us multiple options of finance and delivery. Definitely recommend speaking with him and seeking advice from him.

Bob's Discount Furniture- Warranty Experience…read more I am writing to formally express my extreme frustration regarding the handling of my "Goof Proof Warranty" claim for a sofa set purchased in September 2025. On November 22, 2025, I filed a claim for a ripped flip-down table. Since then, I have experienced a series of administrative failures and misinformation: - Initial Delay: A technician did not visit until December 9, 2025. - Misleading Information: Despite being told in December that a replacement part was ordered, I discovered through the portal that the order was not actually placed until January 9, 2026--the same day I called to follow up. - Incorrect Part: After waiting until March 3, 2026, for delivery, the part received was incorrect. - Communication Failure: I have submitted photos of the incorrect part via the portal per Bobs request and responded to their specific email requests three separate times. Despite this, I was told that my claim is being restarted due to a perceived "lack of response" on my part. I have spent hours on the phone attempting to resolve this, only to be redirected to generic email addresses that clearly do not track my submissions even while I was on the phone with the agent. March 19, 2026 - Starting this process over after four months of waiting is unacceptable. As of this posting, I am waiting for the 2nd tech appt that is to occur today, thus starting the process over after 4 months of no resolution.

We were in the market for a new mattress and decided to check out Amerisleep's store. My wife had…read morealready went and scoped Amerisleep out on a break from work so she was already sold prior to my visit. Sharon and Cindi both helped us out. Given my shoulder pain and my wife's hip and back pain, they both recommended the AS5 which is 1 of 5 of Amerisleep's mattresses that the offer. The AS5 is the softest of the group which made me a bit nervous but with their 100 night sleep guarantee, we decided to go with it. We also purchased a mattress pad and two of their pillows. Everything is shipped direct for free which is a nice perk. My only negative comment about the experience is that shipping took a bit longer than expected, arriving about 2-3 weeks after purchase however it was well worth the wait. The first couple nights took some getting used to (as their website does indicate) but since then, I've slept better than I have in YEARS. So far, our aches and pains have been well supported by the AS5 and I don't anticipate having to use that 100 night guarantee. We're incredibly happy with our purchase - thanks Amerisleep!

We stopped by to look at the mattresses at this Amerisleep La Encantada. Located on the upper level…read morenear Tiffany's, you can go in and sample all the different mattresses to see which ones make you feel amazing. Sharon helped us with all the great information about how they're made. If you have aches and pains it's a great idea to just go in and consider one of these amazing beds for your home. Come in and speak with these kind people! Thank you Sharon and Shane

I would like to extend a huge thank you to Dave for helping me select the furniture for my new…read morehome. I know I was quite indecisive throughout the process, but your patience, guidance, and thoughtful suggestions made all the difference. Thanks to your help, I was able to confidently choose pieces that I absolutely love. I would also like to thank Dani and Julian for delivering and placing the furniture in my home with such care and attention to detail. Your professionalism and dedication did not go unnoticed. I truly appreciate everyone's hard work, patience, and effort in making this such a smooth and enjoyable experience. Thank you all for going above and beyond to help make my new house feel like home!

Like many large furniture stores, there are A LOT of items on the sales floor. That being said,…read more it was a little difficult to suss out what were of better quality without having to roam the entire Walmart size place. Fyi, I only occasionally buy from this type of business (last time I bought 3 mattresses sofa recliners dressers and headboards) & spent $8k. This time I was only looking for quality outdoor patio furniture. They had a small selection in the waaay back. Prices were sort of high, but what isn't these days? So I won't review on that, but there was just a lot of the same old stuff in the same old colors. Idea: if you want more shoppers, please carry a few pieces with unique colors &or styles. Overall it wasn't unpleasant, the sales staff was not aggressive (I appreciate that) and the store was clean and quite full.

Very predatory practices-- do not do lay away or get their credit card!!! They will try to convince…read moreyou you can make 50 dollar payments or something equally easy, and then there is a balloon payment where you end up paying 300 percent interest. I would steer very clear of doing business with them.

I got a Sleepy's by Sealy's memory foam plush mattress. Every step of it has been a…read moredisappointment- the website had wording about delivery and mattress removal, but neglected to include the information that the mattress would be sent via FedEx and mattress removal was not available. I got the mattress, let it inflate for three days, and after two and a half weeks it is noticeably worn out. I weigh about 180 lbs, the mattress does not support that much weight for sleeping. I will not shop at Mattress Firm again. I have in the past, but this time they sold a mattress that I will have to replace soon (from a business that values customers, unlike Mattress Firm).

We are looking to replace our mattress for our bed from here and looking at choices…read more There was a good one but the mattresses are much thicker and that will include all new fitted sheets. We may come here

Took my mother in to look at chairs and she found the most wonderful series of recliners! The sales…read morepeople were not overbearing, once Alex introduced himself he let us browse but was always in eye-shot and was ready to help with any questions we had. He took the time to talk us through the options of the model she finally settled on and was very patient and articulated well when he realized my mother was hard of hearing. The chairs were on the pricier side, but we caught a sale which basically covered the delivery fee for the purchase (it is being sent to Rio Rico). They will set it up for her and he took the time to show her how to use the complimentary cleaning kit. Well worth the investment for such wonderful customer service. They have a ton of really great pieces and I will be back next time I need a new piece of furniture for my home!