Profit over integrity. The reception staff are lovely and one of the vets I have met genuinely seems to have well being of my pet as a priority. That being said, I have completely lost confidence in the integrity of this clinic. In my experience, my presence is seen as an opportunity to exploit my pets well being to fabricate as many reasons as possible to extract money from me. Thankfully my pet is very healthy and has only minor issues but even those were blown out of proportion and cost hundreds upon hundreds of dollars each for treatments that did not work. Both times, I resorted to talking to other pet owners who informed me of over the counter treatments that cost under $10 and worked with a few days. Sadly this seems to be characteristic in the companion animal veterinarian industry so good luck finding somewhere better. read more

Brought my cat in for a health exam. Booking him in was really simple and the lady I talked to on the phone was incredibly helpful. We arrived for our appointment and were taken in right away. Super friendly staff all around. All our needs were met and they were kind and knowledgeable. They took great care of my cat and he enjoyed the visit too. The environment was very clean and open. They had cleaned the room prior to our appointment which was great. We were there for about an hour and got exactly what we needed. read more

Tudor Glen Veterinary Hospital - Room - Veterinarians Near Me - St Albert, Alberta

I question the level of professionalism, care, and service of the clinic compared to years ago. The care of my pup in September 2021 was EXTREMELY questionable, however I stuck around. MY BAD! As of late they appear to me more about making money rather than about looking after the best, most affordable options for treatment. I shared my comments with the owner but I have zero confidence anything will change.....was just a lot of rationalizations and was told they can no longer care for my pet. I definitely recommend you request a copy of your file....it's actually creepy where they record your behaviours, "perceived" attitude/mood, and everything you say (the author's side, of course). Apparently they don't like being questioned or challenged, and likely the clinic has had some issues in the past to warrant such serious note taking. BEWARE! read more

I have mixed feelings about this veterinary location. Granted they give out free granola bars and slushes for the kidlets and provide superb care, I also found that I was pressured here to do more and more for my cats. I had a kitty who had a stroke and by the end of treatment (2 days in house) she passed away and I was left with a 2k vet bill... Yikes. I found that their services were consistently more expensive here than at my previous vet and my current vet (yay Morinville Veterinary Clinic). While the atmosphere is beautiful, I'm just left thinking that it's a bit too on the extreme end for me. If you're good with paying top dollar for above and beyond treatments or service, this could definitely be the vet clinic for you. But as a mom of two young children - spending excessive amount of money here when I can consistently save 25% elsewhere just doesn't make sense. read more

I would not give any stars and want people to know please stay away . After 7 months of treatment for Parasites my dog is in distress. We took her to Casselman Clareview and received instant help and medication for a parasitic infection that tudor glen ignored but continued to take money for treatment. Tudor Vets did not respond to emails for 6 months and 0ffice staff said that she was healthy. I know if i hadn't found a new vet my dog might not survive. Please stay away ,keep your money go to vet who is BBB accredited . read more

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This place has got to be one of the best vet clinics I've ever been to in my life! When you walk in there the staff is always very friendly and always willing to help you and answer any questions you have. I've recently had my dog bullet neutered there and had a problem (Little bugger chewed his stitches) and found that it had nothing but the best of help over the phone. They told me to simply bring him in any re-stitched him up and they didn't charge me a single penny. I also went on vacation recently and brought back three puppies from Cuba. I had absolutely no idea what to do with them and the staff and the veterinarians were nothing but helpful kind and sweet and helped me so much I can never repay them for that. The puppies are now nine weeks old and healthier than I could ever imagine them to be. I would recommend this place to anyone looking for a great veterinarian and veterinarian clinic. Plus they give you free Soda, Starbucks Coffee, and water! WooHoo! read more

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My appointment was cancelled just less than 24 hours before, I was told the vet had an emergency, no one even apologized, it was so so unprofessional. read more

I've been going to Tudor Glen for 10 years. My cat is a special case "spicy" and they are completely understanding of the situation. They take his temperament into consideration and make the experience as positive as possible. Thank you to the staff at Tudor Glen from the front counter to the techs and the vets! I feel like my furr baby is safe in your hands. read more

I have been to visit the clinic twice now. It was recommended to me by a friend that brings her cats there all the time. The clinic is comfortable and inviting. They have drinks and snacks for the people that end up having to wait for test results or procedures to be completed. First dog was a very bad ear infection. The staff was fantastic about squeezing me in between appointments because of the urgent nature of his condition. The doctor was great about explaining all of the steps that were being taken and they were able to clean up my little guy really well before they handed him back to me. He is a special case when it comes to meds because he only weights 3.5 pounds. They managed to find an antibiotic that we were able to administer. Second dog had blood in her urine. They were able to squeeze me in between appointments again. She is a rescue so she has some personality problems as well. The staff managed to clip her nails, which is almost an impossible miracle and they were really patient with her when it came to her flipping out about other dogs. (Poor girl pooped herself) The doctors seem to genuinely care about the animals. My dogs didn't seem to have a problem with the vets, although it is hard to tell with chihuahua's because they shake all the time! The website, newsletter and educational nights they have are incredible. You can upload pictures of your pet and information about him/her to their profile. They have a monthly educational night where you are invited to the clinic to hear a talk about the subject of the month. They send you an electronic greeting card on your pet's birthday as well. The clinic is now open 7 days a week. They are even open late on the weekdays. This really helps when you have an "after hours emergency" with your pet, or if you are a worrier like me! read more

Great service Great staff I enjoyed my experience here and the pricing is really good, I don't feel like I'm being ripped off like most vet offices. Clean calm lots of seating for waiting times I will likely make this my go to vet office since it's the second time I visit and I'm impressed with everything Always have room to squeeze me in last minute I gave it four stars because they are very expensive compared to some places read more

I closed my dog's file today because of growing frustration with the front desk giving the wrong dog food for the second time I've called and and requested them to correct it. However, they gave the wrong food again when I asked my brother to pick it up. They are so disorganized and careless about correcting the file, I no longer trust or want to support this awful business. Don't let the free drinks and snacks fool u. When I called today, they did not care. It's inconvenient when I had to ask someone to help me pick up food and then I have to go back and exchange it. My dog has a strict hypoallergenic diet. I've decided after today to close my account because of the horrible experience since it was repeated. read more

Extremely expensive and pushy. I've gone to another clinic that doesn't work off of commission and have saved a large amount of money and received better service. read more

I took my dog in for surgery and when he was ready for pickup I was given a bill much higher than the estimate; they only care about the money. Now my dog has an infection from the surgery as we were told to put a T-shirt on him and cover the incision as it was bleeding after 3 days. Took him back and now they say they have to do more surgery to fix the problem and they want more money than they charged for the surgery. They have basically said his infection is our fault after following there instructions. I would not recommend this place to anyone who cares about their pet. read more

I bring my two kittens Piston and Cali to the Tudor glen vet clinic. The staff is amazing, welcoming and knowledgeable. I love that the staff is friendly and they make conversation while your waiting to be seen (which is never long) I've dealt with 3 different vets at this clinic and each one of them was awesome, and able to handle my hellion of a cat Piston. I would recommend this vet clinic to anyone. great staff and affordable rates. i always know my babies are in good hands :) Thank you Tudor Glen vet clinic for making sure I am always up to date with vaccinations, and keeping me updated with new information to keep my kittens happy and healthy! read more

Great atmosphere, very helpful staff never had a bad experience at this vet clinic. My dog isn't terrified to go in either!!

We brought our senior cat here for the first time. They were able to book us in on the same day, which was a huge relief. Being open until 9 pm on weekdays is a huge benefit for those of us who work regular business hours. The clinic staff seemed genuinely sympathetic and concerned about our pet's health issues. The actual clinic was a nice setting. The waiting area and exam room that we were in were clean. The vet was definitely one of the best vets we have ever taken our pets to (in 12+ years of seeing various vets in BC and AB). He was very gentle with our pet and she didn't seem as fearful with him as she has been with other vets, even when he was completing his physical exam of her. He took the time to educate us on our treatment options and we didn't feel pressured at any time. He was very thorough and didn't seem rushed. We left feeling confident and comfortable with the treatment our pet received and the bill was very reasonable. We will absolutely be bring our pets back here again and are relieved to have found a great vet clinic so close to the city. read more

Seems that they care more about pushing unnecessary procedures and the terrible food they carry than the well being of your pets. Very disappointed about that since they seem so popular and have a nice office. There are much better vet clinics out there. read more

Please be careful if you choose to go to this clinic. Some staff were great, some were unreliable and scattered, while others were completely unprofessional, mean, arrogant and antagonistic. My last encounter there was horrible - I have never been treated so poorly by anyone in my entire life. The person I spoke to called me names, threatened me, acted childish and was concerned with nothing but money and manipulating my words . This person didn't once mention my dogs with any kindness or concern. This person also lied about who she/he was, fraud, lied in his report about myself and our incident, slander and defacement. This was uncalled for and mean to say the least. The team here, although some of them very kind, were completely unsafe - three times they tried to give my dog the wrong chemotherapy. I had given them a copy of his protocol three times and every time they still had to ask me what he was getting. Had I not been keeping track myself - they would have been facing malpractice and negligence due to giving my dog the wrong medicines. I spoke to my lawyer and I do have a valid case. However, I'm not going down this path. I never want to see those people again. If I have to fly back east once a month to see my previous vet, I will. All I can tell you is that I have never had such an awful experience in my life. I would not recommend this place. read more

My dog was having some issues recently and I decided he needed to get checked out. Not near my regular vet but felt it was more important to get him in than to wait. Called in and they were able to fit me in quickly that day. All staff were friendly and helpful, especially they veterinarian. Love to see people who work with animals having a genuine love for them and doing everything they can to keep them relaxed and comfortable. Definitely will be back, very satisfied. read more

Amazing knowledge and so kind to the animals. Very professional, very helpful and would recommend them to anyone!! Thank you for the wonderful care!!!! read more

I have had the experience of taking three of my pets over the years to Tudor Glen Veterinary Hospital and most recently attended the Senior Pet Talk this month. Having lost two due to age and one with a broken hip, Dr. Tammy Wilde and her team have been very knowledgeable, supportive and compassionate through often very difficult situations! Thank you for the great care! L.R. - St Albert read more

The long and short of it is we won't be returning and customers would be well advised to price check everything offered. Having just arrived in the city I visited Tudor Glen Vet Hospital for a blood test and a refill of my dog's daily epilepsy medication (Potassium Bromide). I had asked the vet to call me with pricing of the prescription before she ordered, but it would seem that request was forgotten. In any event when I arrived to pick it up the prescription the price was quadruple what I paid at our last vet. I wasn't sure if it was regional disparity so I called the pharmacy directly and their pricing was 70 ml for $48. Tudor Glen was charging $110 for 30 mL. More than double the cost for less than half the medication. We won't be returning. read more

It's always scary bringing your pet in to be neutered and I was impressed how caring everyone was, Amanda was great she was knowledgeable and gave me a call before and after the procedure to let me know how everything had went, highly recommend! read more

When we moved from Calgary, I was worried about finding our JRT a new vet. The move was very stressful on her and right away I did some research and found Tudor Glen. From day 1 they have been awesome. Today we had a bit of a scare with our dog, and the staff went above and beyond to make sure she was taken care of, we had a treatment plan and that we also followed the steps that made the most sense, for our dogs sake and financially. They also always follow up after appointments to make sure everything is going well, which means a lot. I 1000% recommend them to all pet owners!! read more

We recently had to put our borgi down, her illness came out of nowhere and it came fast. The staff at Tudor glen were so respectful and just good people. They gave us a place to grieve and to say goodbye to our little lovebug, they gave us treats to feed her and spoil her one last time. When it came time, they explained the process and what the procedure entails. My family and I at this point couldn't hold back our tears, once the process started it was over and our little puppy didn't have to suffer anymore. The staff were extremely respectful, kind and even had a few tears in their eyes themselves. read more

The hours these guys are open are very convienent. The staff is helpful and friendly. The vets are knowledgeble and kind. I highly recommend these guys! read more

Why I am writing this review is because when I brought my cat in, I had a specific concern I wanted looked into? The vet said she needs dental work, that should fix the problem. Okay so I got the dental work done, then a week after the surgery, the specific issue I brought her in for was still a problem, so I called the clinic to let them know, no response, so I emailed the clinic and didnt get a response, so I called again and was told oh that is most likely just a habit, funny they didnt think it was a habit when I inquired about it initially, they said it was her teeth, long story short, this habit eventually ended her life, after forking out a lot of money and being given a lot of false hope we had to say goodbye. This vet clinic should use the tag line, WHERE VETS LOVE MONEY. they will upsell everything they can to you. Communication is horrible. Very sad that they manipulate people when they are most vulnerable. I strongly recommend getting a second opinion before making very important decisions. The Vets will stay burried in the back at Tudor Glen, they rarely come out to talk to you. I feel that because I trusted this vet clinic and didnt get a second opinion I will now have to live with the pain, loss and regret for life, and so the intent of this comment is to hopefully help others not endure what we have. read more