Finally mechanic who Knows what he's do! Tells you exactly what's wrong and a written statement…read morebefore the work. I feel so safe with my Grandson 5 hours away in School. I can trust Jay to take care of him and reasonably priced and fast work! Thank you for watching out For Nick, Jay. Much appreciated

Candy was very good with texting but Jay's is to far to take my car. I don't drive far just around…read moreOntario, Webster, and close to home.

When he couldn't address my issue regarding my cracked windshield, he found someone who could, and…read morewent out of his way to help me out. Really impressed!

After throughly researching on Yelp and Google for a good repair shop, I finally came across JBI…read moreAutomotive. I sent a message on Yelp and Jerry was very responsive and helpful. His prices were fair and he answered all of my questions. I love how honest he is and how he called me to provide updates. He didn't have a part in store for my oil change and called me to provide me with the option to go elsewhere or wait until he could get a new part. I decided to wait because I trusted him. I had a service B performed on my Mercedes and asked that he also check my entire car to see if there was anything else that needed to be repaired. He later called me, found that my rear breaks were worn and provided me with a quote of the cost and I asked if he could replace them. On the day I picked up my car, Jerry was very friendly and took time to explain everything to me and even helped me replace my car license plates and put on my registration sticker. I highly recommend him if you're trying to find a diligent, honest and patient mechanic. I will continue to bring my car back to him and recommend him to my friends and family. Thanks so much for everything Jerry!

Julie & her husband Ken is so nice and super professional! I'm getting a couple of major things…read moredone and some minor things as well. My exhaust was the first thing I've had done and I'm scheduled to get my struts and breaks fixed a little later! I just want to start off with how much they are working with me to get these things done. I'm not rich at all and if I had a stable job I would have loved to take them up on there offer with the credit options. But luckily, they know how to prioritize what needs fixing and scheduled me out for when I'll have the money to have those things fixed. Secondly, I want to point out how fast they got the job done! Julie had told me to bring it in so that they could diagnose the problem for me and that they could schedule me next week if I decided to get it fixed with them. Well, sure enough I bought it in on Friday morning, that same morning they were able to tell me what was wrong and the same day they ordered the parts and got it fixed! I literally got my car back at 3pm and genuinely did not expect that! I saw a sign in their shop and it said that they value their time, well I guess they also value everyone else's time too! I don't want to get into the free things that they did for me because I don't want anyone trying to come rip these lovely people off, but I do want to say the things that they did for me, that they had every right to charge me for, has let me know that I'm dealing with some really good people and has made this place my go-to spot! These are good hard working people who respects the customers that comes through their shop, no matter if you have a lot of money or not! The prices are absolutely doable and they don't pressure you if you can't do everything right then in there! Lastly, I just want to point out that I am a single black woman and the reason I bring up my race and gender is because we all know it matters, especially when it comes to mechanics! But Temstad didn't make me feel judged nor taking advantage of whatsoever! They were so welcoming and knowledgeable! Not only did they triple check my car but they explained every decision & priority to me. I really love that they weren't condescending because I don't know a thing about cars. They simply just explained it so I can understand the what and why! Like I said, as long as Temstad is open & will have me, they will now be my go to place!

Honest and helpful. Did what I needed (engine light and some trouble with the windshield wiper…read morefluid hose) and found nothing major although I wouldn't have been surprised. Got me in within a day of my call.

Brian is the MAN!! He does great work at a fair price, and gets it done in no time at all!…read more I trust him and his expertise to provide the best service for my car without going all the way to the dealership. If you're in Rochester, look no further for a great auto shop.

Fast, efficient, ethical. This place is the ideal auto garage, doubly so for Subaru owners. I've…read morenever felt cheated, never felt overcharged, never got unnecessary work pushed on me. I can come here with any auto problem big or small and have full confidence in their expertise. Seriously this is the only auto repair shop where once I felt like I was being undercharged for their time. Truly a gem.

Great service, friendly people, and honest pricing. I even…read moretold my daughter go to him

From the owner: Mike's Auto offers a honest and transparent service for all customers. Turning wrenches for over 25…read moreyears, we are fully insured, ASE certified, best prices in town. We understand the importance of shop / customer communication. Getting your vehicle repaired does not have to be a bad experience. Stop in and ask for Mike.

First, I am a fairly new previous customer and recently dropped plenty of money for 4 new tires…read more The service was excellent and friendly. BUT, boy have things changed. I made an appt for an oil change but the lady who scheduled it had no idea how much it was. I made the appt and said I'd call for a price later. I called today and the owner answered... a very nice man (or so I thought). I asked how much the oil change was and after being put on hold twice, I was wondering what the big deal was to find out how much an oil change would be. Well.... I found out when he came back and finally told me an oil change was $70. I responded... really, for an oil change? He said yes. I said, I'm sorry I can't pay that please cancel my appointment. HE came back with..."Fine... find someplace else to have your oil changed and do NOT ever call back here for an appointment of any kind again" And he hung up. I really thought I found a great mechanic who is just around the corner from my house. I was referred to him by my brother who has had plenty of work done by him. Oh well..., it must be nice to have so much work that you can be nasty and tell people to find someone else to go. David Martin Piffard, NY

Woke up at the Abbey, went to the car and was greeted by a 'low pressure, back left tire' alarm…read more 300 miles from home. One isn't supposed to swear on retreat, I guess, but I'm ex Navy :) checked reviews and distances and went here. WOW! Got an appointment early that afternoon, went in at the appropriate time, car was on the rack in 5 minutes and tire repaired and I was on the way back to the Abbey in 35 minutes. Fair price, immaculate facility, friendly and trustworthy people.

I have been a customer of Bob's for 12 years, ever since I got my first car. I am a single woman…read morewho knows very little about cars, so taking my car to the mechanic can be stressful. Bob has consistently provided quality service for reasonable prices. He has never tried to fix something on my car that wasn't wrong. He's honest and straightforward about what is and isn't wrong with your car. More than once I've come in telling him I need new tires and he's said "no, these tires still have a good amount of tread so they'll be good for a while longer". This type of integrity takes (most of) the stress out of taking my car in for service. I've referred several friends to him who have also had good experiences. Bob and his team are mechanics you can trust.

From the owner: Full auto repair and maintenceread more

Great customer service! Reasonable price! Very friendly group of employees. Thanks to Fred's…read moreAutomotive Repair. I am a satisfied customer. I have already told my family about how satisfied I am with their excellent service.

Great service, friendly folks, quality work, and more than fair pricing! I wish I could give them…read more10 stars!

I spent 1k on a part that needed to be replaced and mechanics at roc auto decided to go to the junk…read moreyard and get a defective part for about 300$ and put it on my vehicle and act as if it was brand new. I was told to comeback of the part continued to make noise. Which was very confusing because why are you taking my money and sending me home with my car after 7 days of alleged maintenance...only for me to still hear the loud noise coming from my defective axle which is attached to the differential. The number I was given to call back went to voicemail so I got a second opinion from another more honest and reliable mechanic ...who showed me exactly where the problem was....the mechanics at roc auto were irritated that I got a second opinion while I had both them and my new mechanic on a three way call...It's really a shame that these mechanics at roc auto conducts business this way...I would not recommend them to my worst enemy They make the rest of you mechanics look like scammers who take advantage of working class citizens.....thanks a lot You have been warned don't let them take your money

From the owner: We offer professional and reliable services to our valued customers and encourage you to choose us…read more Thank you for your choice!

I found this auto service garage to be the best in this tri-county area: High quality, prompt,…read moreefficient, honest, knowledgeable, and friendly service. The mechanics are professional and hard-working.