I went to Delta Sonic on W Henrietta this Fall to have the car detailed. Then I remembered, the…read moreheadlights were fogged, (2017 RAV-4) OK the young lady gave me a price for the detailing and the headlight refurbish, She went on to explain they just don't polish the headlight lenses till they are clear. They then ceramic coat the lenses. I told her I had heard of Ceramic coating for Windows also, and she said yes they do that. She went on to explain they can also Ceramic coat the whole car/body/paint/windows. I saw the price and said go for it. Now why am I commenting, because you helped get my neighbor to the hospital at 2AM when she had heart palpations, see I've been looking at 2 neighbors who have car covers for their, windshields as we live in an apartment complex. In past years it takes me 5-15 minutes to clear snow and scrape the ice off the windows. Then the detailing/headlight restore and ceramic coat of the body and windows, that your young lady recommended. This whole winter since the Ceramic coating, the snow and ice falls off. (also the dirt, rain, everything, it' like my car is teflon coated) And last Saturday night, when I saw my neighbor in the hallway at 2AM, with Heart Palpations. I walked her out to my car helped her in the front seat, started the car and I walked around the car and brushed off the ice and snow with my gloved hand, (no snow brush, no scraper). 60 seconds, (not 5-15 minutes !) ! ! Got in drove her to Highland ..... and the Ceramic coating........PAID FOR ITSELF !, It was fun brushing the snow and ice off every morning before I left, with just my gloved hand, but when it was an emergency and seconds counted............YOU GUYS ROCK ! ! Thank You Delta Sonic for helping keep my neighbor safe.

On October 13, 2025 - (Columbus Day) - we went on a trip to Hdden Valley Animal Safari. We drove…read moreour truck through, and had a wonderful time. All went well, until I seen the outside of our vehicle. It was absolutely filthy. Animal noses drugged across the sides, animal feed spilled along the edges of the windows, truly a mess. I went to the car wash yesterday,(October 14,2025) and unfortunately not all the animal adventure residue had been removed. I went again today, (October 15,2025), and explain to the staff what had happened & where we had been. They assured me, no worries they would take care of it. They took the time to power wash the entire exterior,and made sure all was clean. They then did a walk around to ensure there were no spots needing attention. I went through the car wash, and they met me on the other side, to make sure that they did an excellent job. Upon completion, and walking around our truck, I realize they had done a truly exceptional job. Totally five star. This particular location is exceptional and aims to please their customers needs. They definitely go above and beyond. Thank you so very much.

I've been here multiple times and they're always courteous, fast, and transparent. If they can't…read moreprovide the service needed (they're not a full service mechanic) they're very upfront about it. Prices are about average, and the speed and quality are worth the cost. Very helpful and reliable.

I called to see if they had somebody that could do an inspection. was told yes but only until 4pm…read more l arrived at 3:45 the person that greeted me was reluctant but told me to pull my car around. so I did. at that point I heard someone (presumably the inspection tech) scream and yell about he time. to which the person that greeted me back paddled and said he thought it was 3pm not 4m. I was then turned away. in the past six months I have bought tires and an oil change for my car my wife's car. in addition to two of my work trucks. this is a really convenient place for me to go considering there is never anyone their patron wise. quick in and out. most of the time I'm there it's staff working on the cars of theirs or friends. not going back.

I had a flat tire with an estimated tow time a full half hour beyond their scheduled closing time…read more Dillon agreed to stay open for however long it took to get my car there. My new tire was ready to go within 30 minutes of the car's arrival! Excellent experience! Thank you Dillon!

Great guys took care of us immediately very helpful and quick! Thank you for being such a huge helpread more

It was a great experience for a first time user.. The young men could not have been more…read morecourteous and efficient...Along with another review i just saw they were a great comedic team... Will definetly use them again..In a world of many not wanting to work,, this team is a breath of fresh air......

Since these guys were new to Henrietta and I was overdue for an oil change I thought I would give…read morethem a try. First bonus points for being open later than the other instant oil change places. Second bonus points for being met in the drive up with a bottle of cold water, an engaging rep who asked my name, and made pleasant conversation with me while ascertaining my needs. In terms of value, I would say the pricing is right on par with, or better than, VIOC right around the corner. When you factor in the entertainment value of the comedic exchanges between the three team members (and myself), I more than got my money's worth. Pro tip: check their website for coupons!

This repair shop gives false estimates. They will tell you one price on the phone, then charge you…read morea much higher price upon completion of repairs (trying to tack on a lot of nonsense charges). In the case of my friend, on the phone they quoted her $114 for an oil change, then afyer completing the work, tried to charge her $169. Very dishonest! After looking at reviews online, this appears to be their modus operandi. Avoid Firestone Repair on Jefferson Road like the plague.

Update....brought my ve to my local Firestone to address continued issues of no heat and a temp…read moregauge that did not work. Well they told me that the system was not bled properly so they proceeded to do that but 24 hours later we had no heat and the check engine light on. Well the code showed a faulty thermostat which I'm told should have been replaced when the radiator was done. So now I have to replace the thermostat....and pay for it!!! Can't make this up. My car has not been right for 4 days and now I have to pay more to fix it.

I really enjoyed my experience. I have never remained in my car while getting an oil change. The…read morestaff were fun and very nice. A little pricey but I would return.

I'd like to acknowledge a young man named Duncan at your Chili Ave. location. While having my…read morecoolant flushed there was a small mishap (not his fault), and he got pretty soaked with fluid. But instead of immediately excusing himself to get cleaned up he stayed on my vehicle and finished the job. This may have been all part of the job in his mind but to me it was an example of professional courtesy and customer service that seems to be sadly lacking at so many businesses. Kudos to you, Duncan. I will definitely continue to be a customer here.

After pulling up at this location, four different people came to ask me what I needed. How hard is…read moreit to get an oil change when "oil change" is in your company name? They seemed disorganized, though I left there happy. Jake was helpful and friendly, and once it was communicated to the staff that yes indeed, I needed an oil change, it didn't take very long to get in and out. My biggest complaint was that it was really overpriced. Something like $70-dollars for an oil change I can get at Delta Sonic for $25 less. I'll probably head there or to my dealer next time I need the oil changed.

had an oil changed. was told my battery was bad. when I told the assistant manager that they just…read morechanged it recently, he then said maybe its just the connection and you are good to go. What a bunch of crooked dishonest people.

The staff was extremely helpful and responsive from the start. I used them for a pre-purchase…read moreinspection on a vehicle and they had the car not only inspected on the same day, but were able to be straightforward with me on issues that they found. I felt extremely comfortable trusting their service and would definitely use them again!

They are a life saver!! My daughter returned to ROC after summer to a completely dead car and other…read moreissues. They got her car in same day, replaced the battery, oil and got it all running smoothly again in one afternoon. Incredibly friendly and helpful staff. Excellent pricing and highly recommend them to all!

great help taking care of my flat tire at the last minute on July 4th. really appreciate the helpread more

Do not go to this location 940 Elmridge Center Dr,…read moreRochester, NY 14626 Beyond upset. I have been taking my car here for years. John is always nice, and helpful and fixes my issues. This last visit the tech Andrew lied. I came in for my engine light, and he asked if my car was starting I advised it was but sometimes I had to try more than once. I bring it in he says it's a large emissions leak. I pay $560 to get that and an oil change. The next day the light is on. He says oh I can connect it to the smoker I have to get one from another shop and these issues are a "pain" to fix. I said okay no call or anything about him getting the machine. I called because the light came back on. I came back to him and Rob said the issue is resolved but they can't get it to clear. I asked several times did they fixed the issue they said yes. This is now the 3rd time I brought the car back. Rob says I know a guy at a Jeep dealership you need to get the car flashed I said okay. I called Jeep it cost $189 to have it done. I went to another shop they scanned it and code came up large and small emissions leak. I called Robert today and advised him the issue is still showing that it wasn't fixed. He gets extremely rude with me tries to over talk me and says well my tech said he told you this issue has several parts we told you the first party. I said no he did not. He said well uou have to take it ro Jeep not the small local shops. So what did I just pay for? I hung up. I will be calling corporate I want a refund becuse my issue is not fixed and these guys are trying to play games. I am a single mother also caregiving for my elderly mother. I do not need anymore issues and this is now a major issue. If Andrew didn't know how to fix the issue he shouldn't have touched it! The fact hat the manger said I shouldn't take my car to local shops is INSANE when the ONLY shop that has worked on my car is this one. I am pissed off and I will take this complaint as high as I can. This is very wrong, especially for someone who's been a repeat customer. I use my car for work and to take care of my family the complete disregard for my car is crazy. I will get my refund and never come to this "local shop" again. I will get the issue fixed but I will never recommend anyone get any work done at tjis location because they will lie about the work done on your car. They also gave me a work order that doesnt show what they did or the leak.

Finally mechanic who Knows what he's do! Tells you exactly what's wrong and a written statement…read morebefore the work. I feel so safe with my Grandson 5 hours away in School. I can trust Jay to take care of him and reasonably priced and fast work! Thank you for watching out For Nick, Jay. Much appreciated

Candy was very good with texting but Jay's is to far to take my car. I don't drive far just around…read moreOntario, Webster, and close to home.